EK/UA RTW S ex-BKK First Class - ROUTING ASSISTANCE REQUESTED
#1
Original Poster
Join Date: Jul 2006
Location: London, England
Programs: OW Emerald (BA), UA*G, Marriott Plat, IC RA, Various others
Posts: 1,009
EK/UA RTW S ex-BKK First Class - ROUTING ASSISTANCE REQUESTED
I am hoping someone will be able to offer a bit of routing assistance with an upcoming trip I am trying to book using EK/UA RTW SOUTH ex-BANGKOK in First Class. I have been in touch with both Emirates and United, who seem to be following slightly different rules, and are confusing my travel agent in Bangkok! Since so many of you have travelled on these tickets and are familiar with the rules, can you advise on the following itinerary, please?
BKK-DXB-DOH (stopover)
DOH-DXB-COK (stopover)
COK-DXB (stopover)
DXB-LON (stopover)
LON-IAD-SAV (stopover)
SAV-ORD-SAT (stopover)
SAT-DEN (stopover)
DEN-LAX-HNL (stopover)
HNL-LAX (paid backtrack)
LAX-MEL (stopover)
MEL-AKL (stopover)
AKL-SIN (stopover)
SIN-HKG (stopover)
HKG-BKK (end)
Points of concern:
I have copies of rules provided by my travel agent in BKK. However, I am not sure they are the most up-to-date.
1. Emirates have questioned my HNL ticket, as they are saying this is not North America. IATA seems to think it is. And the rules do not have a side trip to Hawaii on offer (like they do to ANC, MEX, etc.). They do mention being able to buy addition segments for $100 for travel within Hawaii (OGG, etc.);
2. I spoke with United, who are following the EK line, but they refused point blank to give me the rules - which raises more points in my mind (are they hiding something?);
3. Emirates have also questioned two transits plus my stopover in DXB. The rules say you can transit DXB twice going to/from a variety of Indian/Mid East destinations. They also say you may stop in each city only once. To me, that means two transits and one stopover. Emirates aren't so sure (even though in similar forums people seem to have this type of stopover/routing confirmed, ticketed and travelled). They did say that if DXB didn't approve it, they would be happy to sell me an Arabian Airpass for $170 per sector for DXB-DOH-DXB sectors.
4. Emirates also don't think I can do SIN-HKG-BKK as this is going up/down a line. However, the rules don't state that the line direction must be maintained between these cities.
5. United was not sure I could take Emirates between MEL and AKL, but Emirates have said it is no problem.
I would be most grateful for your thoughts and assistance on the above!
In all of my travel, I have never seen one airline confer with another airline and their rules prior to having a ticket issued. It is really driving my travel agent crazy!
Looking forward to your replies, and many thanks in advance!
AndyFlyer
BKK-DXB-DOH (stopover)
DOH-DXB-COK (stopover)
COK-DXB (stopover)
DXB-LON (stopover)
LON-IAD-SAV (stopover)
SAV-ORD-SAT (stopover)
SAT-DEN (stopover)
DEN-LAX-HNL (stopover)
HNL-LAX (paid backtrack)
LAX-MEL (stopover)
MEL-AKL (stopover)
AKL-SIN (stopover)
SIN-HKG (stopover)
HKG-BKK (end)
Points of concern:
I have copies of rules provided by my travel agent in BKK. However, I am not sure they are the most up-to-date.
1. Emirates have questioned my HNL ticket, as they are saying this is not North America. IATA seems to think it is. And the rules do not have a side trip to Hawaii on offer (like they do to ANC, MEX, etc.). They do mention being able to buy addition segments for $100 for travel within Hawaii (OGG, etc.);
2. I spoke with United, who are following the EK line, but they refused point blank to give me the rules - which raises more points in my mind (are they hiding something?);
3. Emirates have also questioned two transits plus my stopover in DXB. The rules say you can transit DXB twice going to/from a variety of Indian/Mid East destinations. They also say you may stop in each city only once. To me, that means two transits and one stopover. Emirates aren't so sure (even though in similar forums people seem to have this type of stopover/routing confirmed, ticketed and travelled). They did say that if DXB didn't approve it, they would be happy to sell me an Arabian Airpass for $170 per sector for DXB-DOH-DXB sectors.
4. Emirates also don't think I can do SIN-HKG-BKK as this is going up/down a line. However, the rules don't state that the line direction must be maintained between these cities.
5. United was not sure I could take Emirates between MEL and AKL, but Emirates have said it is no problem.
I would be most grateful for your thoughts and assistance on the above!
In all of my travel, I have never seen one airline confer with another airline and their rules prior to having a ticket issued. It is really driving my travel agent crazy!
Looking forward to your replies, and many thanks in advance!
AndyFlyer
#2
Join Date: Jan 2005
Location: Pennsylvania
Programs: AA Platinum Pro, AC *S, Marriott Gold Elite, Hyatt Explorist
Posts: 9,689
Originally Posted by AndyFlyer
Points of concern:
I have copies of rules provided by my travel agent in BKK. However, I am not sure they are the most up-to-date.
Originally Posted by AndyFlyer
1. Emirates have questioned my HNL ticket, as they are saying this is not North America. IATA seems to think it is. And the rules do not have a side trip to Hawaii on offer (like they do to ANC, MEX, etc.). They do mention being able to buy addition segments for $100 for travel within Hawaii (OGG, etc.);
BACKTRACKING IS WAIVED AND TWO TRANSITS MAY
OCCUR IN THE U.S. FOR TRAVEL BETWEEN THE POINTS
IN THE USA AND POINTS IN SAN JUAN ANCHORAGE
GUATEMALA EL SALVADOR COSTA RICA VENEZUELA
BRAZIL ARGENTINA CHILE AND URUGUAY.
OCCUR IN THE U.S. FOR TRAVEL BETWEEN THE POINTS
IN THE USA AND POINTS IN SAN JUAN ANCHORAGE
GUATEMALA EL SALVADOR COSTA RICA VENEZUELA
BRAZIL ARGENTINA CHILE AND URUGUAY.
Originally Posted by AndyFlyer
2. I spoke with United, who are following the EK line, but they refused point blank to give me the rules - which raises more points in my mind (are they hiding something?);
Originally Posted by AndyFlyer
3. Emirates have also questioned two transits plus my stopover in DXB. The rules say you can transit DXB twice going to/from a variety of Indian/Mid East destinations. They also say you may stop in each city only once. To me, that means two transits and one stopover. Emirates aren't so sure (even though in similar forums people seem to have this type of stopover/routing confirmed, ticketed and travelled). They did say that if DXB didn't approve it, they would be happy to sell me an Arabian Airpass for $170 per sector for DXB-DOH-DXB sectors.
STOPOVERS ARE LIMITED TO ONE PER
CITY.
CITY.
-BACKTRACKING IS WAIVED AND TWO TRANSITS MAY
OCCUR IN DXB WHEN TRAVEL IS VIA EK TO/FROM
DMM/RUH/JED/MCT/DOH/KWI/AMM/BOM/DEL/MAA
COK/HYD/KHI/LHE/PEW/ISB/DAC/MLE/CMB/CAI/MRU/KRT
OCCUR IN DXB WHEN TRAVEL IS VIA EK TO/FROM
DMM/RUH/JED/MCT/DOH/KWI/AMM/BOM/DEL/MAA
COK/HYD/KHI/LHE/PEW/ISB/DAC/MLE/CMB/CAI/MRU/KRT
Originally Posted by AndyFlyer
4. Emirates also don't think I can do SIN-HKG-BKK as this is going up/down a line. However, the rules don't state that the line direction must be maintained between these cities.
Give your agent my sympathies!
Cheers