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Old Dec 9, 2021, 2:31 am
  #1  
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Notes from recent F trip

Hi all,

We did an trip in F from FRA-DXB-MLE and return last week.

Connecting passengers in F are now met at the PBB when arriving in DXB and driven via buggy to the next available lounge. In some cases you are picked up from the F lounge and escorted to the next flight.

F Lounge in concourse A is reopen. The lounge is very empty as A currently services very few flights while the majority is being managed in B.Only half of the lounge is operational and the food is offered in a central dining area. There is no offering at the individual gates. Good availability of showers and quiet spaces as very few passengers in the lounge. Had a delicious burger from the a la carte menu.

Onboard F service is “back to normal”. In fact I found the cabin attendants and service levels better than before the pandemic. The staff is totally motivated and want you to really enjoy the onboard experience. We did wine tastings during our meals and our FA even came to the bar area to bring us the F drinks menu with offers to serve us DP and wines from the front. It was so great to be back on the A380!

We misplaced a camera on the flight from FRA-DXB. Received an email that it had been found and managed pick up from Lost Property office on our return transit.

On the whole an exceptional experience.
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Old Dec 9, 2021, 4:28 am
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Originally Posted by hansie123
We did wine tastings during our meals and our FA even came to the bar area to bring us the F drinks menu with offers to serve us DP and wines from the front. ....

.... We misplaced a camera on the flight from FRA-DXB.
I see the wine tasting went well.
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Old Dec 9, 2021, 4:58 am
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Originally Posted by extramileage
I see the wine tasting went well.

Extremely well…😂. Afternoon flights should be verboten.
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Old Dec 9, 2021, 4:58 am
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Great news on the buggy transport!
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Old Dec 9, 2021, 5:01 am
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Originally Posted by m0hamed
Great news on the buggy transport!
Yes, this is very positive change. No more long walks and real priority at the security check for connections. Step closer to Thai F airport service.
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Old Dec 9, 2021, 10:55 am
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The buggies for F passengers has been around for a couple of years I believe.
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Old Dec 9, 2021, 10:56 am
  #7  
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PS... I'd like to link your report to the BA forum Complete opposite of what they seem to be doing.
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Old Dec 9, 2021, 11:34 pm
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I will be flying in F from CDG to DXB on Jan 1. I hope to receive similar level of service this gets me excited!! thanks for the post.

I do wonder though, since I will be connecting to a two-class 77W with no F, will I still be allowed to enter F lounge or will I be directed to J lounge? Sorry if this has been asked thousand times. I am a complete newbie when it comes to flying with EK.
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Old Dec 10, 2021, 12:56 am
  #9  
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Originally Posted by hansie123
Yes, this is very positive change. No more long walks and real priority at the security check for connections. Step closer to Thai F airport service.
On a recent trip, the driver of my buggy was Max Verstappen (or Lewis Hamilton, or for the older ones amongst us Michael Schumacher). He certainly hit the pedal, scaring the 'footfolk' on the way. The lady who was in charge of our transfer (she stands at the end of the airbridge with a sign with your name on it) was rather 'assertive'. As there is no separate priority line for security, she literally pushed people out of the (long) line and 'inserted' us into the free space created. In a matter of minutes we were from arrival at C12 in the lounge, which is normally a 20 - 30 minute 'walk and wait'.
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Old Dec 10, 2021, 12:57 am
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Originally Posted by DYKWIA
The buggies for F passengers has been around for a couple of years I believe.
First time I saw them (with envy, as I was travelling J) was at the beginning of 2020 IIRC.
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Old Dec 10, 2021, 2:23 am
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Originally Posted by DYKWIA
PS... I'd like to link your report to the BA forum Complete opposite of what they seem to be doing.
I made the mistake of flying BA F under the 'new normal' to and from Dubai this week - I am keen not to repeat it!
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Old Dec 10, 2021, 4:55 am
  #12  
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Originally Posted by rienhart87
I will be flying in F from CDG to DXB on Jan 1. I hope to receive similar level of service this gets me excited!! thanks for the post.

I do wonder though, since I will be connecting to a two-class 77W with no F, will I still be allowed to enter F lounge or will I be directed to J lounge? Sorry if this has been asked thousand times. I am a complete newbie when it comes to flying with EK.
If the fare class for the entire trip was in first (i.e. F or A), you should get lounge access. Even if the BP for the onward flight show J lounge, just go to the lounge attendant and explain / ask in a polite was and changes are you will be allowed in.
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Old Dec 10, 2021, 4:57 am
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BA should rename their First product to Business Minus.

My recent experiences with them have been beyond disappointing.

I have a flight on EK in the new First Class in January... looking forward to the experience.
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Old Dec 10, 2021, 3:34 pm
  #14  
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Originally Posted by DYKWIA
PS... I'd like to link your report to the BA forum Complete opposite of what they seem to be doing.

Escape T1 Lounge Manchester now no champagne for BA?

Made me chuckle...
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Old Dec 12, 2021, 4:02 pm
  #15  
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Great F flight from MAN to DXB, but disappointing ground experience at DXB. No buggy - so a long walk back to arrivals (hard work with wine for 3 weeks!). I asked about the buggy, and they said they’d stopped doing them (which I think is BS…).
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