UAE Government Suspends All Passenger Flights From 25th March 2020
Mar 31, 2020, 1:44 pm
#122
Join Date: Jun 2014
Posts: 877
Intresting, will see what happens tomorrow. Tried a search from a south asian country and found fees for cancellation. Tried booking from Australia site and no fees
Apr 1, 2020, 1:08 am
#123
Join Date: May 2006
Location: Dubai
Programs: SPG, HHonors
Posts: 122
"If we think flights won't start again til 2021 then they will start sooner than we think, guess it depends on what we are thinking"
Why do folks insist on these kind of mystery posts that add nothing to our communal knowledge. Is it too much wine before posting? (maybe therefore more appropriate to the EK Wine thread?
)
Why do folks insist on these kind of mystery posts that add nothing to our communal knowledge. Is it too much wine before posting? (maybe therefore more appropriate to the EK Wine thread?
)
Apr 1, 2020, 3:09 am
#125
Join Date: Jul 2014
Location: Birmingham & London
Programs: HHonors Diamond; Emirates Gold
Posts: 60
No..its from the date of the cancelled flight/missed delivery of the items etc . I have successfully disputed charges with flybe ( collapsed) and easyjet ( cancelled due to coronavirus restrictions) and AMEX gave my funds back.Many of these tickets had been booked 5 or 6 months ago
Did you also get a voucher but then spoke to AMEX who have reimbursed you? If so, what happens with the voucher? And do you mind me asking what exactly you said to AMEX please?
Apr 1, 2020, 3:11 am
#126
Ambassador, Emirates
Join Date: Mar 2006
Location: LGW / AMS / CPT
Programs: SA KL BA EK
Posts: 4,273
Here: https://www.emirates.com/english/help/refund-request/
Note the second point in the checklist.
Note the second point in the checklist.
Apr 1, 2020, 3:15 am
#127
Join Date: Jul 2014
Location: Birmingham & London
Programs: HHonors Diamond; Emirates Gold
Posts: 60
Has anyone (reluctantly) accepted a voucher for a flight cancelled by Emirates but then managed to get a refund by quoting EC261/2004 article 8 (which I've only just found out about), or something similar please?
Apr 1, 2020, 3:21 am
#128
Join Date: Jul 2014
Location: Birmingham & London
Programs: HHonors Diamond; Emirates Gold
Posts: 60
Here: https://www.emirates.com/english/help/refund-request/
Note the second point in the checklist.
Note the second point in the checklist.
Should you be unable to travel for 12 months from the date we issued your voucher, you can extend for another year or opt for a cash refund subject to fare conditions applicable at the time of your original booking.
Apr 1, 2020, 3:18 pm
#130
Join Date: Oct 2018
Programs: Skywards
Posts: 238
Thank you. I'm reading the following quote in a different way though, and similar to what I was told last week when I was trying to get a refund. I can have one, but as per my fare rule I'll have to pay a £200 cancellation fee even though they're the ones who have cancelled it. If your fare conditions allow a free cancellation then you probably wouldn't have gone for the voucher.
Apr 2, 2020, 2:46 am
#132
Join Date: Dec 2009
Posts: 2,553
What do you mean 200 for fares and 100 for changes? For what exactly?
Apr 2, 2020, 3:08 am
#135
Join Date: Jan 2020
Programs: EK Gold
Posts: 47