Feb 28, 2020, 1:40 pm
Last edit by: UAworldwide
Latest Updates On The Emirates Website for COVID-19 Can Be Found Using The Following Link:
https://www.emirates.com/uk/english/...tes.aspx/#3515
Updated Thursday 12th March 2020
IATA - Latest Travel News
https://www.iatatravelcentre.com/int...pub=autodetect
Flights have been suspended to the following destinations (as of 12 March 2020)
Americas
Rebooking and Refunds:
As detailed in the travel advisory using the Emirates link above
Dedicated Coronavirus Forum On FT
https://www.flyertalk.com/forum/coronavirus-travel-773/
https://www.emirates.com/uk/english/...tes.aspx/#3515
Updated Thursday 12th March 2020
IATA - Latest Travel News
https://www.iatatravelcentre.com/int...pub=autodetect
Flights have been suspended to the following destinations (as of 12 March 2020)
Americas
- Fort Lauderdale: 13 to 31 March
- New York JFK – Milan: 11 March to 03 April
- New York EWR – Athens: 13 March to 31 March
- Venice: From 12 March - 03 April
- Milan: From 13 March – 03 April
- Bologna: From 13 March – 03 April
- Rome: From 14 March – 03 April
- Warsaw: From 15 March - 28 March
- Turkey (IST/SAW): From 17 March - 31 March
- Guangzhou: From 05 February until further notice
- Shanghai: From 05 February until further notice
- Bangkok - Hong Kong: From 9 March – 31 March
- Taipei: From 16 March until further notice
- Kuwait: From 14 March to 31 March
- Tehran: From 26 February until further notice
- Beirut: From 17 March to 31 March
- Cairo: From 19 March to 31 March
- Iraq: From 17 March to 31 March
- Amman: From 17 March to 31 March
- Kingdom of Saudi Arabia: From 09 March until further notice (except special flights from 12-15 March)
- Casablanca: From 16 March - 31 March
- Sialkot andPeshawar (Pakistan): From 15 March to 31 March, flights to/from Sialkot will be re-routed through Lahore, and flights to/from Peshawar will be rerouted through Islamabad. Affected customers will need to make their own way to rerouted airports and will receive an email with their rebooking details.
Rebooking and Refunds:
As detailed in the travel advisory using the Emirates link above
Dedicated Coronavirus Forum On FT
https://www.flyertalk.com/forum/coronavirus-travel-773/
Coronavirus - Emirates
Mar 8, 2020, 5:03 am
#106
Ambassador: Emirates Airlines
Join Date: Sep 2004
Location: Manchester, UK
Posts: 18,613
Mar 8, 2020, 5:04 am
#107
Join Date: May 2006
Location: Hoosier in Dubai
Programs: EK Gold, UA Platinum, Bonvoy Gold
Posts: 576
Thanks, if they didn't hassle you coming from PEK then I would think Thailand would be similar.
Mar 8, 2020, 4:25 pm
#108
Join Date: Mar 2020
Posts: 6
Despite Italy surpassing every other country except China in Covid-19 deaths/total cases/new cases/ EK will not allow refunds, rebookings, waivers of any kind, for passengers traveling to Milan.
If you booked your ticket in February you're screwed until further notice.
If you're traveling to Bahrain, Saudi Arabia, Hong Kong, UAE, Singapore you're taken care of.
Northern Italy is locked down but EK doesn't care about that.
If you booked your ticket in February you're screwed until further notice.
If you're traveling to Bahrain, Saudi Arabia, Hong Kong, UAE, Singapore you're taken care of.
Northern Italy is locked down but EK doesn't care about that.
Mar 9, 2020, 6:08 am
#110
Join Date: Aug 2006
Location: In the sticks
Programs: VS FC Gold, BA EC Gold, Amex Centurion, EK Gold, ex-G-ATVK driver
Posts: 1,831
I just noticed that the DXB-HKG rotation is now reduced to only one daily until the end of March, down to EK380/381 on 777-300ER. It was two when I last looked a couple of days ago,
EK384/385 rotation on an A380 (via BKK), apparently resuming 1 April.
Third rotation EK382/3 recommences 1 May.
Fourth rotation due back EK385/6 1 June.
EK384/385 rotation on an A380 (via BKK), apparently resuming 1 April.
Third rotation EK382/3 recommences 1 May.
Fourth rotation due back EK385/6 1 June.
Mar 9, 2020, 8:04 am
#111
Moderator, Emirates
Join Date: Oct 2012
Location: Where My Heart Is
Programs: BAEC Silver, FB Platinum, KQ Asante Gold, Shebamiles Blue, Emirates Blue
Posts: 3,386
Travel Restrictions By Country And Website Updates
EK have now removed their reference to specific country restrictions on their website.
Travel restrictions in place:
https://www.iatatravelcentre.com/int...pub=autodetect
Travel restrictions in place:
https://www.iatatravelcentre.com/int...pub=autodetect
Last updated: 9 March 2020, 16:29 Dubai (GMT+4)In response to the latest developments in the COVID-19 outbreak around the world, Emirates is taking extra steps that go above and beyond industry and regulatory requirements to ensure our customers’ health and comfort, and provide you with confidence and peace of mind when planning your travel.
We have implemented enhanced cleaning and disinfection on all aircraft. Read more https://www.emirates.com/media-centr...pub=autodetect
We have implemented fee waivers for changes to bookings made on or before 31 March 2020, and are offering bonus tier miles and reduced tier travel requirement to help Skywards members retain their status. Find out more https://www.emirates.com/uk/english/...eace-of-mind/?
Travel and immigration restrictions: Several countries have imposed travel and immigration restrictions due to COVID-19. All customers are requested to check relevant travel advisories from and to the countries to which they are travelling. This is a dynamic situation and it is the responsibility of the customer to ensure there are no entry restrictions at their travel destination. IATA Travel Centre provides a list of travel advisories relating to COVID-19 https://www.iatatravelcentre.com/int...pub=autodetect
We are experiencing high call volumes due to COVID-19. If you are not travelling in the next 72 hours please consider calling us later. We can usually answer your call quicker if you can speak to us in English.
We have implemented enhanced cleaning and disinfection on all aircraft. Read more https://www.emirates.com/media-centr...pub=autodetect
We have implemented fee waivers for changes to bookings made on or before 31 March 2020, and are offering bonus tier miles and reduced tier travel requirement to help Skywards members retain their status. Find out more https://www.emirates.com/uk/english/...eace-of-mind/?
Travel and immigration restrictions: Several countries have imposed travel and immigration restrictions due to COVID-19. All customers are requested to check relevant travel advisories from and to the countries to which they are travelling. This is a dynamic situation and it is the responsibility of the customer to ensure there are no entry restrictions at their travel destination. IATA Travel Centre provides a list of travel advisories relating to COVID-19 https://www.iatatravelcentre.com/int...pub=autodetect
We are experiencing high call volumes due to COVID-19. If you are not travelling in the next 72 hours please consider calling us later. We can usually answer your call quicker if you can speak to us in English.
Last edited by Saltire74; Mar 9, 2020 at 9:59 am
Mar 9, 2020, 1:27 pm
#113
Join Date: Oct 2015
Location: JFK, LGA
Programs: AA PRO, BA S
Posts: 185
Despite Italy surpassing every other country except China in Covid-19 deaths/total cases/new cases/ EK will not allow refunds, rebookings, waivers of any kind, for passengers traveling to Milan.
If you booked your ticket in February you're screwed until further notice.
If you're traveling to Bahrain, Saudi Arabia, Hong Kong, UAE, Singapore you're taken care of.
Northern Italy is locked down but EK doesn't care about that.
If you booked your ticket in February you're screwed until further notice.
If you're traveling to Bahrain, Saudi Arabia, Hong Kong, UAE, Singapore you're taken care of.
Northern Italy is locked down but EK doesn't care about that.
Mar 9, 2020, 4:12 pm
#115
Join Date: Jun 2014
Posts: 879
Seems they have changed policy again, @dan113 I would say if its booked via agent, agent should be able to make changes without charge. Probably had too many complaints and revenue being affectedREFUNDS AND REBOOKING POLICY
Refunds and rebooking conditions for customers impacted due to travel restrictions imposed by the affected countries
Customers impacted due to flight cancellations (not including Iran)
Refunds and rebooking conditions for customers impacted due to travel restrictions imposed by the affected countries
- Ticketed to travel till 31st May
- Rebook permitted up till 30th June
- Reroute permitted up till 30th Jun to selected destinations only. Applicable fare difference if any would apply.
- Travel Vouchers for ticketed value.
- Refund of unutilised tickets
Customers impacted due to flight cancellations (not including Iran)
- Ticketed for travel till 31st March
- Rebook permitted up till 30th June
- Reroute permitted up till 30th Jun to selected destinations only. Applicable fare difference if any would apply.
- Travel Vouchers for ticketed value
- Refund of unutilised tickets
Mar 9, 2020, 5:27 pm
#116
Join Date: Mar 2020
Posts: 6
Seems they have changed policy again, @dan113 I would say if its booked via agent, agent should be able to make changes without charge. Probably had too many complaints and revenue being affectedREFUNDS AND REBOOKING POLICY
Refunds and rebooking conditions for customers impacted due to travel restrictions imposed by the affected countries
Customers impacted due to flight cancellations (not including Iran)
Refunds and rebooking conditions for customers impacted due to travel restrictions imposed by the affected countries
- Ticketed to travel till 31st May
- Rebook permitted up till 30th June
- Reroute permitted up till 30th Jun to selected destinations only. Applicable fare difference if any would apply.
- Travel Vouchers for ticketed value.
- Refund of unutilised tickets
Customers impacted due to flight cancellations (not including Iran)
- Ticketed for travel till 31st March
- Rebook permitted up till 30th June
- Reroute permitted up till 30th Jun to selected destinations only. Applicable fare difference if any would apply.
- Travel Vouchers for ticketed value
- Refund of unutilised tickets
1.Passengers traveling as tourists are not allowed to enter via airports in below listed areas.
2.Passengers arriving at airports in below listed areas, are allowed to enter if they are traveling on business, for health reasons, in an emergency or if they reside in one of these areas. A completed “Self-declaration" form must be presented upon arrival.
- Areas: Alessandria, Asti, Lombardy, Modena, Novara, Padova, Parma, Pesaro and Urbino, Piacenza, Reggio Emilia, Rimini, Treviso-Venice, Verbano – Cusio - Ossola and Vercelli.
Mar 9, 2020, 5:28 pm
#117
Join Date: Aug 2006
Location: In the sticks
Programs: VS FC Gold, BA EC Gold, Amex Centurion, EK Gold, ex-G-ATVK driver
Posts: 1,831
Seems they have changed policy again, @dan113 I would say if its booked via agent, agent should be able to make changes without charge. Probably had too many complaints and revenue being affectedREFUNDS AND REBOOKING POLICY
Refunds and rebooking conditions for customers impacted due to travel restrictions imposed by the affected countries
Customers impacted due to flight cancellations (not including Iran)
Refunds and rebooking conditions for customers impacted due to travel restrictions imposed by the affected countries
- Ticketed to travel till 31st May
- Rebook permitted up till 30th June
- Reroute permitted up till 30th Jun to selected destinations only. Applicable fare difference if any would apply.
- Travel Vouchers for ticketed value.
- Refund of unutilised tickets
Customers impacted due to flight cancellations (not including Iran)
- Ticketed for travel till 31st March
- Rebook permitted up till 30th June
- Reroute permitted up till 30th Jun to selected destinations only. Applicable fare difference if any would apply.
- Travel Vouchers for ticketed value
- Refund of unutilised tickets
Mar 10, 2020, 12:18 am
#119
Suspended
Join Date: Dec 2019
Location: EK1 ML5A ;-)
Programs: EK iO
Posts: 699