Feb 28, 2020, 1:40 pm
Last edit by: UAworldwide
Latest Updates On The Emirates Website for COVID-19 Can Be Found Using The Following Link:
https://www.emirates.com/uk/english/...tes.aspx/#3515
Updated Thursday 12th March 2020
IATA - Latest Travel News
https://www.iatatravelcentre.com/int...pub=autodetect
Flights have been suspended to the following destinations (as of 12 March 2020)
Americas
Rebooking and Refunds:
As detailed in the travel advisory using the Emirates link above
Dedicated Coronavirus Forum On FT
https://www.flyertalk.com/forum/coronavirus-travel-773/
https://www.emirates.com/uk/english/...tes.aspx/#3515
Updated Thursday 12th March 2020
IATA - Latest Travel News
https://www.iatatravelcentre.com/int...pub=autodetect
Flights have been suspended to the following destinations (as of 12 March 2020)
Americas
- Fort Lauderdale: 13 to 31 March
- New York JFK – Milan: 11 March to 03 April
- New York EWR – Athens: 13 March to 31 March
- Venice: From 12 March - 03 April
- Milan: From 13 March – 03 April
- Bologna: From 13 March – 03 April
- Rome: From 14 March – 03 April
- Warsaw: From 15 March - 28 March
- Turkey (IST/SAW): From 17 March - 31 March
- Guangzhou: From 05 February until further notice
- Shanghai: From 05 February until further notice
- Bangkok - Hong Kong: From 9 March – 31 March
- Taipei: From 16 March until further notice
- Kuwait: From 14 March to 31 March
- Tehran: From 26 February until further notice
- Beirut: From 17 March to 31 March
- Cairo: From 19 March to 31 March
- Iraq: From 17 March to 31 March
- Amman: From 17 March to 31 March
- Kingdom of Saudi Arabia: From 09 March until further notice (except special flights from 12-15 March)
- Casablanca: From 16 March - 31 March
- Sialkot andPeshawar (Pakistan): From 15 March to 31 March, flights to/from Sialkot will be re-routed through Lahore, and flights to/from Peshawar will be rerouted through Islamabad. Affected customers will need to make their own way to rerouted airports and will receive an email with their rebooking details.
Rebooking and Refunds:
As detailed in the travel advisory using the Emirates link above
Dedicated Coronavirus Forum On FT
https://www.flyertalk.com/forum/coronavirus-travel-773/
Coronavirus - Emirates
Mar 19, 2020, 3:11 pm
#213
Join Date: Dec 2009
Location: MIL,LHR
Programs: *A, OW, Hyatt, Marriott
Posts: 374
Mar 19, 2020, 3:32 pm
#214
Join Date: Aug 2019
Location: Zurich
Programs: Skywards Silver
Posts: 138
https://www.emirates.com/english/hel...equest/CONTACT US
Request a travel voucher for future travel within one year
Refund or Travel voucher
Please select one of the options below:I want to request a Travel voucher for future travel. (This normally takes 72 hours to process.)
I want to request a refund. (Due to the current situation relating to COVID-19, this may take up to 90 days to process.)
Mar 19, 2020, 4:08 pm
#216
Join Date: Jun 2014
Posts: 872
Interesting, seems they decided to make it the same as agents. Probably had TA getting hammered with refund / change requests and customers quoting EK website. Probably decided make it same rule for all. Seems for anyone booking at present its free cancellation anyway so no worries in that sense
Mar 19, 2020, 4:57 pm
#217
Join Date: Jul 2017
Location: AU
Programs: EK platinum, ET, SAS
Posts: 542
I have just transited DXB and spent 2 hours split between B and A FC lounges. Wow, it's quiet! Nobody in many of the duty free stores, easy to navigate the walk down the centre of all concourses. FC lounges pretty empty. The A lounge less so on boarding because J passengers now share the boarding from the RH half of the F lounge.
On board EK408 now, going home to a mandatory 14 day self isolation.
Whoopeee, can't wait!!!
On board EK408 now, going home to a mandatory 14 day self isolation.
Whoopeee, can't wait!!!
Mar 19, 2020, 5:06 pm
#218
Join Date: Jun 2015
Location: UK
Posts: 121
how do you apply for a voucher?
Mar 19, 2020, 8:41 pm
#219
Suspended
Join Date: Dec 2019
Location: EK1 ML5A ;-)
Programs: EK iO
Posts: 699
This appears to suggest that they are expected to self-quarantine between flights but the 14 day rule does not apply if they have another flight. This seems to defeat the point of quarantine.
Later in the email, it seems to suggest that when you return from leave, you can break quarantine to operate your next flight albeit badly written.
crew are now routed through dxb (rather than hq directly) to get tested before being brought back to hq to get their luggage and go home
Mar 19, 2020, 10:15 pm
#220
Join Date: Jun 2013
Location: ISB
Posts: 747
Mar 19, 2020, 11:42 pm
#221
Join Date: Jan 2017
Programs: EK Plat
Posts: 244
When I called yesterday morning (9am UAE time) to cancel a flight, I was told that I could either choose a voucher, which would entitle me to a full refund, or if I wanted a cash refund, it would be subject to the normal fare rules.
Mar 20, 2020, 5:10 am
#223
Ambassador: Emirates Airlines
Join Date: Sep 2004
Location: Manchester, UK
Posts: 18,600
Mar 20, 2020, 8:27 am
#224
Join Date: Mar 2016
Programs: BAEC, Ib+, Accor, HHonors
Posts: 609
Do you guys know whether I can request a voucher if travel already started? Essentially I have a Mad - DXB - Mauritius - DXB - Mad. I have flown the outbound, but EK has canceled the DXB-MAD flight until the end of April. Of course, I'd like to find my own way back to MAD.
Can I request the voucher if I have flown the outbound sector?
Can I request the voucher if I have flown the outbound sector?
Mar 20, 2020, 8:58 am
#225
Join Date: May 2010
Location: Oxon, UK
Programs: Mucci des canapes, Skywards Gold, BAEC Gold, IC Plat Amb, Accor Gold
Posts: 1,948
Very impressed cancelling a Skywards miles booking 2 days ago using the online form. All miles returned to my account without service charge (as promised) within 48 hours.