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-   -   Unable to do online check-in (https://www.flyertalk.com/forum/emirates-skywards/2005422-unable-do-online-check.html)

pollycat Jan 21, 2020 12:40 am
Unable to do online check-in
 
Got messages on the Emirates app, website, e-mail, etc. telling me that I can check-in online but, when I go to do so, I get:

"Sorry, you can’t check in online as you're either connecting from another flight or another airline, or your flight is not currently open for check-in. Please check in at the airport or try again later."

Flying in F from HKG to DXB, then DXB to MAN, all on one booking and all with EK.

Any clue why I'm getting the above message?

thijsseh Jan 21, 2020 2:45 am
Originally Posted by pollycat (Post 31975909)
Got messages on the Emirates app, website, e-mail, etc. telling me that I can check-in online but, when I go to do so, I get:

"Sorry, you can’t check in online as you're either connecting from another flight or another airline, or your flight is not currently open for check-in. Please check in at the airport or try again later."

Flying in F from HKG to DXB, then DXB to MAN, all on one booking and all with EK.

Any clue why I'm getting the above message?
It MAY have to do with a document check being required. That seems the most common reason for inability to check in on-line.

pollycat Jan 21, 2020 3:55 am
Thanks for suggesting what might be the issue.

Glad to report that just tried again and it worked. Not sure why, but am glad it did.


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