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-   -   Introducing Skywards+ (https://www.flyertalk.com/forum/emirates-skywards/1993245-introducing-skywards.html)

redeternet7 Jul 25, 2022 1:19 pm

delete

KathinJax Aug 17, 2022 9:01 am

I am trying to book a flight after buying the basic subscription.

I have gone to the Skywards+ page, found the discount code and clicked to book through there.

I have 1,000 more miles in my account than I need.

It is still giving me the "insufficient miles" language. I really do not want to book over the phone as my husbands name gets misspelled a lot. Is there another trick besides transferring in the additional miles (which isn't the end of the world as I am going to try for an upgrade to first the closer that we get to flying)?

brodielayne Aug 17, 2022 9:11 am


Originally Posted by KathinJax (Post 34522246)
I am trying to book a flight after buying the basic subscription.

I have gone to the Skywards+ page, found the discount code and clicked to book through there.

The phone rep will send an email to verify details prior to completing your booking.

I have 1,000 more miles in my account than I need.

It is still giving me the "insufficient miles" language. I really do not want to book over the phone as my husbands name gets misspelled a lot. Is there another trick besides transferring in the additional miles (which isn't the end of the world as I am going to try for an upgrade to first the closer that we get to flying)?


lmross Nov 1, 2022 10:07 pm


Originally Posted by dkauf (Post 34434624)
Wheel of death for me as well. Certainly there has to be a fix here? I am going to give Emirates another 15 hours to respond (they said IT support would get back to me in 24-48 hours) and then I'm going to escalate myself with a supervisor. If they can't get it resolved, I'm afraid I may have to request a refund of the Skywards+ membership since the sole reason I purchased it was to use the 20% discount

Did you figure this out? I've been fighting emirates for two weeks. Wheel of death still.

brodielayne Nov 6, 2022 9:20 pm


Originally Posted by lmross (Post 34726268)
Did you figure this out? I've been fighting emirates for two weeks. Wheel of death still.

Their solution is to call in and they will provide it.

thetravelman Nov 17, 2022 9:49 pm


Originally Posted by brodielayne (Post 34738422)
Their solution is to call in and they will provide it.

Thanks for the tip, brodielayne. I got the wheel of death myself. I called and asked the agent if she could apply the discount. She wasn't familiar of this process. Then, I just asked the agent for a supervisor. Initially, the supervisor said I didn't have enough miles, but I told the Supervisor once they applied the 20% discount, that would be enough. She agreed and placed my flights on hold and it would finalized with 24 to 48 hours.

Hopefully, this will help others in the same situation.

stiwi Dec 7, 2022 6:31 am


Originally Posted by DYKWIA (Post 33543288)
Ah, yes. So it means you can only use Skywards+/Familiy Account for upgrades then?

Another reason not to buy it :)

I just upgraded from Economy to Business round trip for 78,000 miles and then stumbled across Skywards+. Basically for paying AED 1,540 I could have saved 15,600 miles which translates to 1 mile per 1 AED, a rate you won't find on any credit card. I would personally not mind having it valid for the upgrades only as some business classic rewards just do not make sense, however the exclusion of skysurfers accounts is an issue. We usually fly with whole family in Business and kids accounts have currently more miles than us adults. In fact my year old daughter is the only Silver status member in our EK family now, all others dropped to Blue :)

So having Skywards+ when doing upgrade, the Skysurfers accounts are deducted from the family pool?

redeternet7 Jan 30, 2023 11:54 pm

Got the Skywards+ finally and made a booking, worth it if you ask me.
Data point for others as it was discussed, I signed up mid month (not on the 1st) and the validity is until the end of Jan 2024

However on the phone they could not apply the discount over the phone, only online unfortuantly.

modularmayhem Jan 31, 2023 4:48 am


Originally Posted by redeternet7 (Post 34972364)
Got the Skywards+ finally and made a booking, worth it if you ask me.
Data point for others as it was discussed, I signed up mid month (not on the 1st) and the validity is until the end of Jan 2024

However on the phone they could not apply the discount over the phone, only online unfortuantly.

How long after you bought it did the discount code appear on your account?

Im thinking of doing a redemption today and can save 43k miles for €386 basic skywards + so i think its worth it

redeternet7 Jan 31, 2023 5:17 am


Originally Posted by modularmayhem (Post 34972736)
How long after you bought it did the discount code appear on your account?

Im thinking of doing a redemption today and can save 43k miles for €386 basic skywards + so i think its worth it

Pretty much instantly, however it was buggy on the first day
I didnt make my booking until a few days after. Go for it!

S c 0 TT y Feb 23, 2023 2:45 am

Just double checking with those who've got Skywards +, are the benefits only delivered if booking tickets directly with emirates.com or can travel agent bookings count?

redeternet7 Feb 23, 2023 3:10 am


Originally Posted by S c 0 TT y (Post 35034608)
Just double checking with those who've got Skywards +, are the benefits only delivered if booking tickets directly with emirates.com or can travel agent bookings count?

direct only and emirates.com

Moflav Feb 23, 2023 4:42 am

Two questions about Skywards +

1. Can the 20% upgrade discount be applied when upgrading an award ticket at the lounge, gate or on-board? I am not sure this can be accomplished online.
2. I used a 20% discount on a classic reward last year. If I renew again this year, can I use another 20% discount on a classic reward again? The terms and conditions state a one time use.

redeternet7 Feb 23, 2023 5:25 am


Originally Posted by Moflav (Post 35034765)
Two questions about Skywards +

1. Can the 20% upgrade discount be applied when upgrading an award ticket at the lounge, gate or on-board? I am not sure this can be accomplished online.
2. I used a 20% discount on a classic reward last year. If I renew again this year, can I use another 20% discount on a classic reward again? The terms and conditions state a one time use.

1. no it has to be via their booking page as the portal will have to be used to use the code
2. should do. You have to sign up after the expiry

Moflav Feb 23, 2023 5:37 am


Originally Posted by redeternet7 (Post 35034823)
1. no it has to be via their booking page as the portal will have to be used to use the code
2. should do. You have to sign up after the expiry

Thanks for the info. Much appreciated!


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