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-   -   Emirates sued over claims it refused traveller additional water (https://www.flyertalk.com/forum/emirates-skywards/1973521-emirates-sued-over-claims-refused-traveller-additional-water.html)

skywardhunter Aug 9, 2019 5:17 am


Originally Posted by amnicoll (Post 31396708)
I have had bottles confiscated airside before boarding and as a result I tend not to carry them on board now so do not know how widespead it is

However as I said I simply do not believe anyone would be refused water on a plane - yes they may have to pay which I do not agree with

There is no security check before boarding for most flights. Off the top of my head flights departing to the US or Australia are the only ones that would have these and the Australian ones are the ones that might have issue with water.I carry water or coffee on many flights on many airlines in many countries many times a year.

Dave Noble Aug 9, 2019 5:18 am


Originally Posted by skywardhunter (Post 31396661)
No...? Only if bought landside.

Depends on the airport - At many airports ( e.g. Singapore and Kuala Lumpur ) security checks take place at entry to the gate lounge

A good way of doing security if happy to pay for infrastructure for xrays et al at each gate

DYKWIA Aug 9, 2019 5:37 am


Originally Posted by amnicoll (Post 31396708)
I have had bottles confiscated airside before boarding and as a result I tend not to carry them on board now so do not know how widespead it is

On what grounds? Somebody searched your bag for water before boarding?

Will08 Aug 9, 2019 5:42 am


Originally Posted by DYKWIA (Post 31396843)
On what grounds? Somebody searched your bag for water before boarding?

Flights at DXB to Australia have water removed before boarding (additional security). Has happened to me both times I have flown there in the last two years.

amnicoll Aug 9, 2019 5:44 am


Originally Posted by DYKWIA (Post 31396843)
On what grounds? Somebody searched your bag for water before boarding?

seen on the security scanner and told you can not take it on board

SheldonB14 Aug 9, 2019 6:08 am


Originally Posted by DYKWIA (Post 31396843)
On what grounds? Somebody searched your bag for water before boarding?


I've had this happen to me in SIN, KUL and DXB. Some airports either do all their security scanning at the gate (e.g. SIN, and some gates at KUL) or do additional searches at the gates for certain flights, which happened to me a number of times at DXB.

aeropix Aug 9, 2019 6:13 am


Originally Posted by amnicoll (Post 31396708)
I have had bottles confiscated airside before boarding and as a result ...do not believe anyone would be refused water on a plane - yes they may have to pay which I do not agree with

The flight in question was departing FROM Melbourne, where you can bring any food or beverage purchased airside onboard. Thus I reiterate my position about personal responsibility.

amnicoll Aug 9, 2019 6:28 am

As I have said I would never expect not to be able to get water on board (apart from perhaps if you are sat on the ground for some reason for hours) and therefore would not consider it anyone's responsibility to buy water before boarding in the expectation of no water being on board. having said that I repeat I do not even take this report at face value

Will be interesting to see what the outcome of this is

Annalisa12 Aug 9, 2019 6:38 am

what injury would be caused to your ankle ig no water. Stupid.

How wonderful that it only caused her issues AFTER her holiday .

skywardhunter Aug 9, 2019 6:46 am


Originally Posted by amnicoll (Post 31396961)
As I have said I would never expect not to be able to get water on board (apart from perhaps if you are sat on the ground for some reason for hours)

Good thing you read the report then. This thread is old and no idea why it's now becoming active again.


Di Falco said she asked repeatedly for water after boarding the 15 March flight but only received one glass with her meal more than an hour after the plane took off.

nancypants Aug 9, 2019 8:25 am


Originally Posted by skywardhunter (Post 31397028)
Good thing you read the report then. This thread is old and no idea why it's now becoming active again.

however. I do wonder if there has been any movement in court- nothing obvious I can see in the papers?

kq747 Aug 9, 2019 8:26 am


Originally Posted by Will08 (Post 31396851)
Flights at DXB to Australia have water removed before boarding (additional security). Has happened to me both times I have flown there in the last two years.

Also happened to me in the aftermath of the extra security measures placed on USA bound flights. An unopened Voss from the lounge was taken from me at Concourse A i.e. 20ft + lift ride from where I picked it up 30 seconds prior... smh

Wanderlust_65 Oct 14, 2019 11:44 pm

Fresh off the press: Passenger’s lawsuit fails at Victoria’s Surpreme Court.

I cannot post the link to the article in The Age so here the full version: [link added by mod - partial quote of article]



A thirsty traveller has lost a legal case against Emirates airline, after claiming she collapsed on a long-haul flight as a result of being denied enough water.

Lina Di Falco, 54, now faces potential costs running into hundreds of thousands of dollars after failing to get compensation from the airline giant.

Ms Di Falco sued the airline for damages in the Victorian Supreme Court, claiming the denial of adequate water caused her to faint and fall, hurting her ankle on the March 2015 flight from Melbourne to Dubai.

The mother told the trial the injury caused her constant pain, forced her to take two months off work, deprived her of doing the things she loved and led to her marriage breakdown.

Justice Jacinta Forbes on Tuesday found Emirates had no liability. She invited the parties to make submissions on costs.

Barrister John Ribbands, representing Emirates, is also seeking special costs, given an offer made to Ms Di Falco to resolve the case early was rejected.

Ms Di Falco, who was not in court for the judgment, told the trial she had constant ankle pain after falling on the way to the bathroom......
https://www.theage.com.au/national/v...15-p530t3.html

nancypants Oct 15, 2019 12:09 am

Not that it adds much but i’ll put the link in case anyone wants to (?!) look at photos or related coverage etc

https://www.theage.com.au/national/v...15-p530t3.html

i do feel a little bit bad for her as she has clearly been badly advised. However my suspicion is that fundamentally a unhappy turn of events has befallen her and she needed someone to blame. Hopefully now she can make peace with things

DanielW Oct 15, 2019 1:12 am

Good to see some common sense ^


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