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-   -   Upgrades (https://www.flyertalk.com/forum/emirates-skywards/1957982-upgrades.html)

miamia65 Feb 24, 2019 7:42 pm

Upgrades
 
Does EK offer paid upgrades or use a bidding system for CASH upgrades?

First time on Emirates, no points and would like to know how upgrades work .. economy to business? Any advice appreciated

ft101 Feb 24, 2019 9:38 pm

You can log on to your booking (if made direct with Emirates) and pay, no problem.

There is no bidding system, but there are what appear to be random email offers, which come out 4 - 7 days roughly before the flight, which may offer a discounted update, usually for one leg only and with no lounge or chauffeur drive services.

Ryanardo_daVinci Feb 24, 2019 9:52 pm

The e-mail offers are not random. They come when Business loads are exceptionally light, or (more often) when Economy reaches capacity and there are still seats in Business, they try and squeeze out a bit more revenue before making op-ups.

If you manage your booking via either the app or the website you should see options to upgrade to Business. The only reason you would not see them is if Business is full already, or you have bought a “special” fare type ticket.

You can also updgrade at check-in. Skywards members also have the ability to upgrade on the plane (which can avoid taxes if you are departing from a country that imposes them such as the UK).
Again, all subject to availability.

If you’re not a regular Business traveler, be prepared for a heafty price tag, the upgrade will typically cost 5-10 times the cost of an Economy ticket, but also if you’re new to Emirates Business is 5 - 10 times better than Economy so it kind of works out.

ft101 Feb 24, 2019 10:23 pm


Originally Posted by Ryanardo_daVinci (Post 30818046)
The e-mail offers are not random. They come when Business loads are exceptionally light, or (more often) when Economy reaches capacity and there are still seats in Business, they try and squeeze out a bit more revenue before making op-ups.

That would certainly sound logical and was what I thought a while back, but I've now heard of them on lightly loaded flights too. When you think about it, that can make sense too as if you're not asked you might sit happily in Economy but if it's offered, some will succumb and pay for the upgrade.

miamia65 Feb 24, 2019 11:11 pm

Thank you for the replies, I’m booked via a TA but have my email address on the booking.
We are flying BNE - BCN via DXB. I have read on here that EK charge $1000 at the gate for a paid upgrade Y to J. Is this USD?

Also 5-10 times our Y fare would be anywhere between $8000 to $16000 ?? Really?

Aircraft is A380 all flights

thijsseh Feb 25, 2019 1:17 am


Originally Posted by miamia65 (Post 30818155)
Thank you for the replies, I’m booked via a TA but have my email address on the booking.
We are flying BNE - BCN via DXB. I have read on here that EK charge $1000 at the gate for a paid upgrade Y to J. Is this USD?

Also 5-10 times our Y fare would be anywhere between $8000 to $16000 ?? Really?

Aircraft is A380 all flights


I have never heard about buying an upgrade 'at the gate'. Subject to availability, you can buy upgrades at check-in. You will pay the fare difference, no 'special rate'. The 'special rate' is only offered through the emails and you certainly can't count on getting one.

As far as the difference between Y and J is concerned, I guess if you take the very cheapest Y Saver fare and compare it to a J Flex+ fare there might be a factor 10 in it. But my own experience (although not on an ex Australia route) is more like between 3 (Y Flex to J saver) and 5 (Y Flex to J Flex). Of course you can experiment with this using dummy bookings on the EK website. No need to use TA's

miamia65 Feb 25, 2019 2:09 am

Sorry I meant at check in counter!!!

skywardhunter Feb 25, 2019 2:12 am


Originally Posted by Ryanardo_daVinci (Post 30818046)
The e-mail offers are not random. They come when Business loads are exceptionally light, or (more often) when Economy reaches capacity and there are still seats in Business, they try and squeeze out a bit more revenue before making op-ups.

If you manage your booking via either the app or the website you should see options to upgrade to Business. The only reason you would not see them is if Business is full already, or you have bought a “special” fare type ticket.

You can also updgrade at check-in. Skywards members also have the ability to upgrade on the plane (which can avoid taxes if you are departing from a country that imposes them such as the UK).
Again, all subject to availability.

If you’re not a regular Business traveler, be prepared for a heafty price tag, the upgrade will typically cost 5-10 times the cost of an Economy ticket, but also if you’re new to Emirates Business is 5 - 10 times better than Economy so it kind of works out.

The e-mails are random, even when discounted upgrade are available not all pax get an e-mail, however using OLCI on the desktop website generally triggers the offer. Beyond that they definitely offer them on lightly loaded flights now, the key criteria is seats in J being available, basically it looks like they've expanded the programmed beyond the earlier more strict criteria to maximize marginal revenue.

RB Feb 25, 2019 3:27 am

I last received the upgrade email whilst on a MEL-AMM return. I was flying in Y. Received an upgrade email a few days before my return to MEL. The offer was $1400 to upgrade the DXB to MEL leg only... That is the AMM to DXB leg would still be in Y. No lounge access in DXB.

So I think to OP's info regarding $1K upgrades to Business Class being available at Check in is incorrect on departures from Australia.

miamia65 Feb 25, 2019 4:16 am

$1000 USD is $1400 AUD that’s why I asked if it was $1000 USD

DYKWIA Feb 25, 2019 5:28 am


Originally Posted by miamia65 (Post 30818713)
$1000 USD is $1400 AUD that’s why I asked if it was $1000 USD

Yes, but this is a special emailed offer. It won't be available at the check-in/counter or the gate.

jonzboy Feb 25, 2019 5:36 am

My last upgrade offer was received 12 days before travel via email. I was flying LHR to BKK in Y and was offered an upgrade to J for the DXB to BKK sector for GBP269. I took it in an instant. I already had lounge access being gold and the chauffeur drive at BKK is of little value as a limo into city centre can be booked for about GBP25. My hope is that EK will offer such upgrades J to F in future. Haven't seen or heard of such a beast so far.

RB Feb 25, 2019 5:41 pm


Originally Posted by miamia65 (Post 30818713)
$1000 USD is $1400 AUD that’s why I asked if it was $1000 USD

Correct, however offer was only available via special email and only for one leg of the journey, not the entire trip.

As an aside... one week prior I had rung Emirates to upgrade my entire return flight Y to J... which was quoted at AUD3500. I declined. The lady I spoke to did mention that I may receive an upgrade email closer to the flight... Perhaps a strategy to pursue?


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