Emirates Changed our Flights [MAN-RGN]
Feb 17, 2019, 6:41 am
#1
Original Poster
Join Date: Feb 2019
Programs: Skywards
Posts: 9
Emirates Changed our Flights [MAN-RGN]
Need some advice please. Also need to speak to someone in the UK Reservation dept (if some has a better / more direct number)
So we often travel from MAN to RGN (Yangon) via Dubai. There was a daily EK388 from DXB to RGN at 09.15. Our flight detail was as follows and we bought direct from Emirates Web
23 Oct: Man to DXB (EK 020, 21.15 – 07.25) then
24 Oct: DXB to RGN (EK 388, 09.15 – 17.25)
We had a 1 hour 50 Min layover. Done this a few times and no issues.
Now read an article that the daily EK388 is being reduced to 4 times a week. Logged into my Emirates Booking and can see they have now changed my reservation. They have put us on the EK388 on the 25 OCT and want me to “Accept the Changes”
Meaning we now have 26 hours Layover. Appreciate changes happen but this isn’t our fault at all
1. Do you think they would allow us to change the MAN to DXB leg too (It’s a special saver ticket)? So we only have the 2 hour layover?
2. If this stays as is, will they be putting us up in a hotel? I mean 26 hours in DXB
3. Will our hold luggage just stay at the airport?
I would expect the return journey to change too but have seen a notification yet
Sorry for the rant and thanks for reading. If anyone can offer any advice (maybe based on their knowledge or similar experience), that would be grand. I will be ringing Emirates UK this week
So we often travel from MAN to RGN (Yangon) via Dubai. There was a daily EK388 from DXB to RGN at 09.15. Our flight detail was as follows and we bought direct from Emirates Web
23 Oct: Man to DXB (EK 020, 21.15 – 07.25) then
24 Oct: DXB to RGN (EK 388, 09.15 – 17.25)
We had a 1 hour 50 Min layover. Done this a few times and no issues.
Now read an article that the daily EK388 is being reduced to 4 times a week. Logged into my Emirates Booking and can see they have now changed my reservation. They have put us on the EK388 on the 25 OCT and want me to “Accept the Changes”
Meaning we now have 26 hours Layover. Appreciate changes happen but this isn’t our fault at all
1. Do you think they would allow us to change the MAN to DXB leg too (It’s a special saver ticket)? So we only have the 2 hour layover?
2. If this stays as is, will they be putting us up in a hotel? I mean 26 hours in DXB
3. Will our hold luggage just stay at the airport?
I would expect the return journey to change too but have seen a notification yet
Sorry for the rant and thanks for reading. If anyone can offer any advice (maybe based on their knowledge or similar experience), that would be grand. I will be ringing Emirates UK this week
Last edited by Saltire74; Feb 17, 2019 at 6:49 am Reason: Route description in title
Feb 17, 2019, 6:51 am
#2
Join Date: Nov 2011
Programs: Skywards
Posts: 562
Need some advice please. Also need to speak to someone in the UK Reservation dept (if some has a better / more direct number)
So we often travel from MAN to RGN (Yangon) via Dubai. There was a daily EK388 from DXB to RGN at 09.15. Our flight detail was as follows and we bought direct from Emirates Web
23 Oct: Man to DXB (EK 020, 21.15 – 07.25) then
24 Oct: DXB to RGN (EK 388, 09.15 – 17.25)
We had a 1 hour 50 Min layover. Done this a few times and no issues.
Now read an article that the daily EK388 is being reduced to 4 times a week. Logged into my Emirates Booking and can see they have now changed my reservation. They have put us on the EK388 on the 25 OCT and want me to “Accept the Changes”
Meaning we now have 26 hours Layover. Appreciate changes happen but this isn’t our fault at all
1. Do you think they would allow us to change the MAN to DXB leg too (It’s a special saver ticket)? So we only have the 2 hour layover?
2. If this stays as is, will they be putting us up in a hotel? I mean 26 hours in DXB
3. Will our hold luggage just stay at the airport?
I would expect the return journey to change too but have seen a notification yet
Sorry for the rant and thanks for reading. If anyone can offer any advice (maybe based on their knowledge or similar experience), that would be grand. I will be ringing Emirates UK this week
So we often travel from MAN to RGN (Yangon) via Dubai. There was a daily EK388 from DXB to RGN at 09.15. Our flight detail was as follows and we bought direct from Emirates Web
23 Oct: Man to DXB (EK 020, 21.15 – 07.25) then
24 Oct: DXB to RGN (EK 388, 09.15 – 17.25)
We had a 1 hour 50 Min layover. Done this a few times and no issues.
Now read an article that the daily EK388 is being reduced to 4 times a week. Logged into my Emirates Booking and can see they have now changed my reservation. They have put us on the EK388 on the 25 OCT and want me to “Accept the Changes”
Meaning we now have 26 hours Layover. Appreciate changes happen but this isn’t our fault at all
1. Do you think they would allow us to change the MAN to DXB leg too (It’s a special saver ticket)? So we only have the 2 hour layover?
2. If this stays as is, will they be putting us up in a hotel? I mean 26 hours in DXB
3. Will our hold luggage just stay at the airport?
I would expect the return journey to change too but have seen a notification yet
Sorry for the rant and thanks for reading. If anyone can offer any advice (maybe based on their knowledge or similar experience), that would be grand. I will be ringing Emirates UK this week
1) i dont see why not seen as its not your fault.
2) yes, anything above 8 hours, you are usually given a hotel.
3) yes, it will be checked in all the way to your end destination so you dont need to recheck anything in at Dubai.
Feb 17, 2019, 6:58 am
#3
Join Date: Dec 2007
Location: Warks.England
Programs: Thai Silver,Skywards Silver,Gulf Silver, Interconti Prority Platinum, FR Priority Q!
Posts: 697
I noticed this also.
What it means for me is that I will change my outgoing to catch the RGN flight
so
if you were to do the same then you need to ask to change your 23 Oct:
[Man to DXB (EK 020, 21.15 – 07.25)} to the 24th then your connection will be fine.
If you don't change then they will put you in a hotel overnight (you can ask for luggage to go only to DXB, or take overnight stuff in your hand luggage and ask for your hold luggage to be checked through to RGN)
Have you checked your return flight as that has changed as well-I am coming back via BKK 'cause of the awful timing
[url]https://www.routesonline.com/news/38/airlineroute/282949/emirates-yangon-phnom-penh-service-changes-from-june-2019/
Phone Emirates-I am pretty sure they will change your MAN date.
SS
What it means for me is that I will change my outgoing to catch the RGN flight
so
if you were to do the same then you need to ask to change your 23 Oct:
[Man to DXB (EK 020, 21.15 – 07.25)} to the 24th then your connection will be fine.
If you don't change then they will put you in a hotel overnight (you can ask for luggage to go only to DXB, or take overnight stuff in your hand luggage and ask for your hold luggage to be checked through to RGN)
Have you checked your return flight as that has changed as well-I am coming back via BKK 'cause of the awful timing
[url]https://www.routesonline.com/news/38/airlineroute/282949/emirates-yangon-phnom-penh-service-changes-from-june-2019/
Phone Emirates-I am pretty sure they will change your MAN date.
SS
Feb 17, 2019, 7:05 am
#4
Original Poster
Join Date: Feb 2019
Programs: Skywards
Posts: 9
Many thanks both. I will ring them this week (0344 800 2777)
My Return hasnt changed it but it should as there are no flights that day.
I will try and change both outgoing flights so MAN to DXB on 22 OCT, then DXB to RGN on 23 OCT
My Return hasnt changed it but it should as there are no flights that day.
I will try and change both outgoing flights so MAN to DXB on 22 OCT, then DXB to RGN on 23 OCT
Feb 17, 2019, 6:32 pm
#6
Moderator: Emirates Skywards and Qatar Airways Privilege Club
Join Date: Mar 2010
Location: 12R/30L
Programs: EK Gold|EY Gold|Bonvoy Ambassador| IHG Plat|HHonors Diamond
Posts: 2,818
Your options are simple:
1) Accept the change and have a free stopover in DXB for just over a day (EK will provide a hotel room and airport transfers). This is a good option if your time permits;
2) Ask them to move your MAN flight to the following day to avoid the long layover;
3) Ask for a refund of your ticket;
Baggage does not remain in transit if it is over 24 hours, so they will check it in to DXB and you need to re-checkin to RGN the following day.
1) Accept the change and have a free stopover in DXB for just over a day (EK will provide a hotel room and airport transfers). This is a good option if your time permits;
2) Ask them to move your MAN flight to the following day to avoid the long layover;
3) Ask for a refund of your ticket;
Baggage does not remain in transit if it is over 24 hours, so they will check it in to DXB and you need to re-checkin to RGN the following day.
Feb 17, 2019, 11:27 pm
#7
Join Date: Jun 2005
Location: London
Programs: BA Blue
Posts: 335
I've lived in Myanmar since 2014.
Emirates has chopped and changed EK388/9 a few times since it was introduced, including retiming altogether once the tag on was changed to PNH from HAN.
I often fly from BHX and GLA and in the past haven't wanted to arrive/leave a day late or a day early. One workaround is to fly to BKK or SIN with EK with a tag on flight on PG (BKK-RGN) or JQ (SIN-RGN). You'd arrive 4-5 hours later than planned in RGN. Emirates have paid for these for me in the past. The silver lining is that DXB-BKK F upgrade availability is often very good.
Emirates has chopped and changed EK388/9 a few times since it was introduced, including retiming altogether once the tag on was changed to PNH from HAN.
I often fly from BHX and GLA and in the past haven't wanted to arrive/leave a day late or a day early. One workaround is to fly to BKK or SIN with EK with a tag on flight on PG (BKK-RGN) or JQ (SIN-RGN). You'd arrive 4-5 hours later than planned in RGN. Emirates have paid for these for me in the past. The silver lining is that DXB-BKK F upgrade availability is often very good.
Feb 17, 2019, 11:32 pm
#8
Join Date: Oct 2015
Location: Economy, mostly :(
Programs: Skywards Gold
Posts: 7,801
I've lived in Myanmar since 2014.
Emirates has chopped and changed EK388/9 a few times since it was introduced, including retiming altogether once the tag on was changed to PNH from HAN.
I often fly from BHX and GLA and in the past haven't wanted to arrive/leave a day late or a day early. One workaround is to fly to BKK or SIN with EK with a tag on flight on PG (BKK-RGN) or JQ (SIN-RGN). You'd arrive 4-5 hours later than planned in RGN. Emirates have paid for these for me in the past. The silver lining is that DXB-BKK F upgrade availability is often very good.
Emirates has chopped and changed EK388/9 a few times since it was introduced, including retiming altogether once the tag on was changed to PNH from HAN.
I often fly from BHX and GLA and in the past haven't wanted to arrive/leave a day late or a day early. One workaround is to fly to BKK or SIN with EK with a tag on flight on PG (BKK-RGN) or JQ (SIN-RGN). You'd arrive 4-5 hours later than planned in RGN. Emirates have paid for these for me in the past. The silver lining is that DXB-BKK F upgrade availability is often very good.
Feb 18, 2019, 1:13 am
#9
Join Date: Dec 2007
Location: Warks.England
Programs: Thai Silver,Skywards Silver,Gulf Silver, Interconti Prority Platinum, FR Priority Q!
Posts: 697
A check on flights to RGN via BKK show that the code share links with PG and MAI are now available whereas earlier this year they were not bookable through EK.
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