Equipment Swaps
Nov 28, 2018, 12:33 pm
#46
Join Date: Feb 2011
Posts: 696
Nov 28, 2018, 12:34 pm
#47
Ambassador: Emirates
Original Poster
Join Date: Jul 2016
Location: UK/AU
Programs: QF P1 + LTS, EK Gold, BAEC Gold, QR Gold, IHG Ambassador
Posts: 1,138
All, my Emirate flight from Sydney to DXB aircraft got swamped from A380 to the B777-300ER. Now I am disappointed as I wanted to check out the bar and the shower. Any good thing about the B777-300ER?
1) Can I get my miles back because of air craft change?
2) Will they likely swap again?
3). What are my other options?
1) Can I get my miles back because of air craft change?
2) Will they likely swap again?
3). What are my other options?
2. Yes
3. EK 415 or EK413
The equipment swaps are likely to affect this route until at least mid 2019 at this point. There are still 2 daily A388s running on the above flights, but you will have to pay change fees and fare differences.
Nov 28, 2018, 12:37 pm
#48
Suspended
Join Date: Mar 2002
Location: Canada, USA, Europe
Programs: UA 1K
Posts: 31,452
I understand it's a pain, but just be thankful that EK has no start-haul aircraft. There are many stories here of people expecting a lie-flat seat, only to get a European short-haul seta with a blocked middle.
Nov 28, 2018, 1:12 pm
#49
Ambassador: Emirates Airlines
Join Date: Sep 2004
Location: Manchester, UK
Posts: 18,600
Nov 28, 2018, 1:20 pm
#51
Join Date: Oct 2015
Location: Economy, mostly :(
Programs: Skywards Gold
Posts: 7,801
Nov 29, 2018, 5:39 pm
#54
Join Date: May 2006
Location: Dubai
Programs: SPG, HHonors
Posts: 122
Anybody else flying A380 on this route? It is precisely that there are so many options that the market is saturated and cannot support the worlds largest airplane even if your last flight was full, its too low yield.
Nov 30, 2018, 1:26 am
#55
Join Date: Jan 2010
Posts: 9,304
I'm on it in around 5 weeks time and Manage A Booking and the seatmap still show A380. Is this a change you've just noticed that may not have filtered through to my flight yet, or is it perhaps only selected dates?
Nov 30, 2018, 4:58 pm
#56
Ambassador: Emirates
Original Poster
Join Date: Jul 2016
Location: UK/AU
Programs: QF P1 + LTS, EK Gold, BAEC Gold, QR Gold, IHG Ambassador
Posts: 1,138
Dec 2, 2018, 3:47 am
#58
Join Date: Nov 2013
Posts: 5,454
The lack of 380 gates at BKK might also be a factor as to why EK have decided to up 777 frequencies to BKK, especially with the seasonal addition of EK7210 - too many bus gate complaints (or perhaps, fees...!)
Dec 2, 2018, 7:24 am
#59
Join Date: Mar 2012
Posts: 74
Many thanks to this forum. Travelling BKK to Dubai on 14 Feb and just checked manage booking. Flight changed to 777 and seats changed from 9EF. Not only to 3 seaters in the middle but my wife sitting in the row behind. When I tried to change seats there was no availability showing for 2 seaters. Telephoned Emirates and after first being told all the 2 seaters were booked and expressing my feelings 2A and 2B suddenly became unbooked.
I fully understand that there can be equipment changes, necessitating seat changes. But I would have at least exprcted to receive an email notification. How many customers having book months in advance suddenly find out at the airport that not only are they flying on a different aircraft but are separated from their companions. I used to have an app that told me of any flight changes. Unfortunately it was forced to stop.
Thanks again to everyone on this forum for keeping us up to date on all matters Emirates.
I fully understand that there can be equipment changes, necessitating seat changes. But I would have at least exprcted to receive an email notification. How many customers having book months in advance suddenly find out at the airport that not only are they flying on a different aircraft but are separated from their companions. I used to have an app that told me of any flight changes. Unfortunately it was forced to stop.
Thanks again to everyone on this forum for keeping us up to date on all matters Emirates.
Dec 8, 2018, 11:54 am
#60
Join Date: Jul 2001
Location: New York
Programs: Bonvoy LifetimeTitanium, UA Plat 2MM, LHW LeadersClub, IHGPlat, HiltonDiamnd, ASMVPG100K, WyndDiamnd
Posts: 1,227
Downgraded from F to J because of equipment swap. Only offered a ticket refund or another flight, neither of which works for me. Any other options/compensation ever offered. Not very happy about it.