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Thinking about throwing away my F ticket

Thinking about throwing away my F ticket

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Old Oct 21, 18, 4:14 pm
  #46  
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Originally Posted by tortellini View Post
I am not surprised you do not know that SUVs are more expensive than S class when booking with Blacklane. .
What difference does the price of the car make? Did you want something expensive or something comfortable for your father?
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Old Oct 21, 18, 7:44 pm
  #47  
 
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I don't think (hope) anyone is attacking the OP's father here due to his special needs. It is more the fact that you have unrealistic expectations of EK. You complain about the size of the 777 lavatory- then you should have chosen an A380 flight specifically for that. I'm sorry but that is not EK's fault, perhaps you should request Boeing to custom build you a plane with a larger lavatory as any other airline will have a similar sized lavatory. You mention dumping your ticket for CX/LH/EY, it's all the same situation; only LH/EY/EK A380s have a larger lavatory.

You first complain that the E class is not sufficient as it is not as comfortable to get in as the S class- can you explain how so? Sure, the S class is larger/more luxurious, but they are both sedans so should be fairly similar to enter/exit for disabled people. You then go on to complain that they didn't send you an SUV (only due to it being more expensive). Are you aware that for a disabled person it is more difficult to get into an SUV due to it's height. You seem to be more concerned about the price of the service rather than the actual comfort of your father which you claim to be your number one priority. And anyways if you make your request known to EK for a van/ larger vehicle they are usually very accommodating. Even so, neither CX/LH/EY even provide chauffer drive at outports, so not sure how flying with them will solve your problem?

Of course, at the end of the day it is your choice who you fly with and give your dollar to. But good luck trying to find an airline with custom made lavatories for you and S-class/SUV transfers (whichever is more expensive). If you require someone to carry your bags from the aircraft door and push your fathers wheelchair I recommend you hire a personal assistant/ nurse. I wouldn't even recommend you to fly private as the lavatories would still be too small for your liking, unless you are planning chartering a BBJ/ACJ, though inevitably you will have something to complain about there too.
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Old Oct 21, 18, 10:05 pm
  #48  
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Originally Posted by HKprince View Post
You first complain that the E class is not sufficient as it is not as comfortable to get in as the S class- can you explain how so? Sure, the S class is larger/more luxurious, but they are both sedans so should be fairly similar to enter/exit for disabled people.
I agree with the OP on this. The difference in the legroom for passengers in the backseat of an E and S class is vast. When a driver requires their seat to be far back there is small to zero room for a passenger to seat behind them. I can say this from a driver's perspective as well.

We always insist on a S Class or 7 Series for this reason and will gladly book (and pay) for our own vehicles if the airline or hotel cannot provide one.
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Old Oct 21, 18, 10:07 pm
  #49  
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The 77W has wheelchair friendly lavs, there's one in particular on the left hand side halfway down the Y cabin that one could host a small seminar in. But we wouldn't want OP to have to share a lavatory with plebs...

No one is making fun of your father, I think everyone sees that, but you.
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Old Dec 6, 18, 11:29 pm
  #50  
 
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Originally Posted by HKprince View Post
To add to the great advice of all the other posters, I think the Al Majlis service is better fitting for you. You will be greeted by a personal assistant at the aircraft and taken by limousine (not sure an S-class, think it was a 7 series last time- the horror!) across the tarmac to a private lounge where you can relax away from the rancid J class wheelchair passengers and you will be met by the same assistant to be driven to your next flight. No need for waiting, and I'm sure they will be happy to put all your bags in the trunk for you. Should you wish to have a sedan chair as suggested above, I'm sure they would be the ones who could arrange that too for the right price.

You can arrange your booking on the website below and add all the necessary details and requirements you need so they can arrange it accordingly. I can't imagine that they wouldn't be able to accommodate all your needs (though I might have to bite my tongue on that one)

https://servicesedge.dubaiairports.ae/majlisbooking
I just came back from my vacation and was unhappy that I was not given an amenity kit in business class on EK 383, but my experience (service) was surprisingly wonderful on this flight.

Anyways, I have used the AlMajlis service for my 7 hours transit (KWI - DXB - SIN) and was extremely disappointed. First of all, my chauffeur driver seemed uninterested in serving me, and was always in a hurry to finish his duty (give me your passport/ticket now before we reach the terminal for your next flight, he was displeased that he had to take my luggage and check me in for my Singapore flight, when I said hello to the other lounge staff members he was angry.) I arrived at the lounge and the staff were angry that my transit was for 7 hours (they said it was too long.) The food provided there was basic and limited. There were no beds for me to sleep on.

Upon my departure, I was escorted all the way (by walking) from the lounge to my departure gate rather than being chauffeured to my gate, I was escorted to economy class boarding rather than business, and when I received my passport it was extremely oily from the hands of my agent. For the price I paid I would never use nor recommend anyoing to use the AlMajlous service again.

EK's lounges are far superior and better than AlMajlis lounge.
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Old Dec 7, 18, 12:11 am
  #51  
 
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Originally Posted by aceboy44 View Post
I just came back from my vacation and was unhappy that I was not given an amenity kit in business class on EK 383, but my experience (service) was surprisingly wonderful on this flight.

Anyways, I have used the AlMajlis service for my 7 hours transit (KWI - DXB - SIN) and was extremely disappointed. First of all, my chauffeur driver seemed uninterested in serving me, and was always in a hurry to finish his duty (give me your passport/ticket now before we reach the terminal for your next flight, he was displeased that he had to take my luggage and check me in for my Singapore flight, when I said hello to the other lounge staff members he was angry.) I arrived at the lounge and the staff were angry that my transit was for 7 hours (they said it was too long.) The food provided there was basic and limited. There were no beds for me to sleep on.

Upon my departure, I was escorted all the way (by walking) from the lounge to my departure gate rather than being chauffeured to my gate, I was escorted to economy class boarding rather than business, and when I received my passport it was extremely oily from the hands of my agent. For the price I paid I would never use nor recommend anyoing to use the AlMajlous service again.

EK's lounges are far superior and better than AlMajlis lounge.
Yep, it is not always more sunny on the other side of the hill (or however the saying goes). But coming from yourself the above description is not entirely surprising.

If there was an EK share price it would certainly have gone up after your compliments about the lounge.
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Old Dec 7, 18, 2:17 am
  #52  
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Originally Posted by aceboy44 View Post
I just came back from my vacation and was unhappy that I was not given an amenity kit in business class on EK 383, but my experience (service) was surprisingly wonderful on this flight.
That's not an overnight flight, so amenity kits are not provided.

Originally Posted by aceboy44 View Post
There were no beds for me to sleep on.
You've previously stated you booked the extra long connection so you could enjoy the lounge. Why would you want to sleep?

Originally Posted by aceboy44 View Post
Upon my departure, I was escorted all the way (by walking) from the lounge to my departure gate rather than being chauffeured to my gate, I was escorted to economy class boarding rather than business, and when I received my passport it was extremely oily from the hands of my agent. For the price I paid I would never use nor recommend anyoing to use the AlMajlous service again.
Most users of this service would be on a fairly short connection. So, a bite to eat, a shower, and off again. It's not intended for people who just want to sit there all day finding fault.

How far was the gate from the lounge?
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Old Dec 7, 18, 2:46 am
  #53  
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Cool

here we go again
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Old Dec 7, 18, 3:24 am
  #54  
 
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Originally Posted by DYKWIA View Post
That's not an overnight flight, so amenity kits are not provided.
I had an argument with the steward insisting that this was an overnight flight. However, since the service I received was good I decided not to escalate this to a fight (she insisted it was not an overnight flight ) Can you explain to me what "overnight" flight is?

Originally Posted by DYKWIA View Post
You've previously stated you booked the extra long connection so you could enjoy the lounge. Why would you want to sleep?
That was for the EK lounge and not the AlMajlis lounge. Anyways I need to rest when I have a 7 hours transit in Dubai (change of airlines from FlyDubai to Singapore Air.)

Originally Posted by DYKWIA View Post
Most users of this service would be on a fairly short connection. So, a bite to eat, a shower, and off again. It's not intended for people who just want to sit there all day finding fault.
For the price I paid, I expected a luxurious buffet similar to the EK lounges (or a celebrity style escort to the aircraft similar to Etihad's residence)

Originally Posted by DYKWIA View Post
How far was the gate from the lounge?
About 5 minutes walk in Terminal 1
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Old Dec 7, 18, 3:27 am
  #55  
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Originally Posted by aceboy44 View Post
I had an argument with the steward insisting that this was an overnight flight. However, since the service I received was good I decided not to escalate this to a fight (she insisted it was not an overnight flight ) Can you explain to me what "overnight" flight is?



That was for the EK lounge and not the AlMajlis lounge. Anyways I need to rest when I have a 7 hours transit in Dubai (change of airlines from FlyDubai to Singapore Air.)



For the price I paid, I expected a luxurious buffet similar to the EK lounges



About 5 - 7 minutes walk in Terminal 1
First you were on EK383, now it's FlyDubai and Singapore??

383 arrives around 11pm, how is that overnight? overnight would be a flight that departs before midnight and arrives after 4 or 5am by my definition. I don't know what EK's exact definition is, but 383 is objectively not overnight.

Not sure what you mean by T1, presumably you mean Concourse D, which is barely the size of EK's Concourse A lounges, so 5-7 minutes means you're a slow walker.
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Old Dec 7, 18, 3:44 am
  #56  
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Originally Posted by skywardhunter View Post
First you were on EK383, now it's FlyDubai and Singapore??
Indeed... so what's this got to do with EK?
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Old Dec 7, 18, 3:44 am
  #57  
 
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Originally Posted by skywardhunter View Post
First you were on EK383, now it's FlyDubai and Singapore??

383 arrives around 11pm, how is that overnight? overnight would be a flight that departs before midnight and arrives after 4 or 5am by my definition. I don't know what EK's exact definition is, but 383 is objectively not overnight.

Not sure what you mean by T1, presumably you mean Concourse D, which is barely the size of EK's Concourse A lounges, so 5-7 minutes means you're a slow walker.
Just to clarify, I used the service from KWI - SIN via DXB (I didn't book through EK since I wanted to try Singapore Air.) On the way back I booked EK 383 (and didn't use the AlMajlis service for my return trip.)

Yes! I meant Concourse D (isn't it the same as T1?)

As a "VIP" they could've at least used electric buggy to escort me to the gate.......
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Old Dec 7, 18, 3:55 am
  #58  
 
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Having watched Crazy Rich Asians-why don't you just buy the airline/airport? I'm sure they would bend-over backwards to serve you then =P
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Old Dec 7, 18, 4:01 am
  #59  
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Originally Posted by aceboy44 View Post
Just to clarify, I used the service from KWI - SIN via DXB (I didn't book through EK since I wanted to try Singapore Air.) On the way back I booked EK 383 (and didn't use the AlMajlis service for my return trip.)

Yes! I meant Concourse D (isn't it the same as T1?)

As a "VIP" they could've at least used electric buggy to escort me to the gate.......
T1 is the landside check-in area and arrivals hall, the same as with T3. The airside departure area is concourse D, or concourses A through C for T3 (EK). You use the train to go from T1 to concourse D.

VIP or VAP?
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Old Dec 7, 18, 5:13 am
  #60  
 
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Originally Posted by skywardhunter View Post
T1 is the landside check-in area and arrivals hall, the same as with T3. The airside departure area is concourse D, or concourses A through C for T3 (EK). You use the train to go from T1 to concourse D.

VIP or VAP?
For the price they charge, it's definitely VIP.

If it was 750 AED, then VAP would've been more appropriate
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