Poor First Class Experience With Emirates
#106
Join Date: Apr 2008
Location: Bridport, Dorset
Programs: Mucci, BA Bronze, Hilton Gold
Posts: 2,130
#108
Join Date: Oct 2003
Location: Seattle
Programs: AS MVP100K, Hilton Diamond, IHG Gold
Posts: 3,215
The only people who defend BA (probably the worst mainline carrier, with the worst services) are Brits which I don’t understand? Do they feel like BA is something personal to them?
#110
Join Date: Oct 2003
Location: Seattle
Programs: AS MVP100K, Hilton Diamond, IHG Gold
Posts: 3,215
#111
Join Date: Apr 2008
Location: Bridport, Dorset
Programs: Mucci, BA Bronze, Hilton Gold
Posts: 2,130
#112
Join Date: Apr 2008
Location: Bridport, Dorset
Programs: Mucci, BA Bronze, Hilton Gold
Posts: 2,130
I get bored by it. I know FTers who haven't flown BA for years but happily stick the boot in.
My experience of BA is generally good.
I will criticise BA when its necessary: why they can't get priority boarding correct is beyond me, but I've always been incredibly well looked after by them when on board.
But I think we are going off topic 😂
My experience of BA is generally good.
I will criticise BA when its necessary: why they can't get priority boarding correct is beyond me, but I've always been incredibly well looked after by them when on board.
But I think we are going off topic 😂
#113
Join Date: Jul 2006
Location: London
Posts: 778
Everyone is entitled to an opinion, but I must say I disagree with the disappointment regarding EK's first. As someone whose rule in picking airlines is above all convenience of routing, I often find myself flying a diverse array of carriers, but when EK offers comparable routings in terms of travel time I am always delighted to fly them.
In Sealink's case, the post seems to imply that they were trying to get from GLA to SYD. The mere fact of being able to fly GLA-DXB-SYD instead of - say - GLA-LHR-SIN-SYN, thus avoiding one extra sector, is precisely why EK can be a great option, thanks to their superb network.
For the sake of the argument:
I agree that food on EK is bad, but personally I find it to be one step above - for example - BA or LH or TG. There is also generally more variety on EK (see the demise of the bistro items on BA). I can always find one thing on EK that I want to eat; I can't say the same of the three other carriers that I mentioned.
Totally unacceptable. Then again: what other airlines are providing chauffeur services these days? Also, in over 30 trips I have never come across an issue with EK's chauffeur drive service, so sadly this seems to be a case of an unlucky experience.
I have always found refunds in these instances to be abysmal, regardless of carrier. Also worth considering: are there other airlines flying first class directly to GLA (in other words, was there really an alternative with an equally convenient routing)?
I guess all I am trying to say is that I'd give them another chance. I find their first class product to be far superior that of several other airlines (including BA, which - for full disclosure - I also find pretty good, but one step below EK overall).
In Sealink's case, the post seems to imply that they were trying to get from GLA to SYD. The mere fact of being able to fly GLA-DXB-SYD instead of - say - GLA-LHR-SIN-SYN, thus avoiding one extra sector, is precisely why EK can be a great option, thanks to their superb network.
For the sake of the argument:
I guess all I am trying to say is that I'd give them another chance. I find their first class product to be far superior that of several other airlines (including BA, which - for full disclosure - I also find pretty good, but one step below EK overall).
#114
Join Date: Apr 2008
Location: Bridport, Dorset
Programs: Mucci, BA Bronze, Hilton Gold
Posts: 2,130
Everyone is entitled to an opinion, but I must say I disagree with the disappointment regarding EK's first. As someone whose rule in picking airlines is above all convenience of routing, I often find myself flying a diverse array of carriers, but when EK offers comparable routings in terms of travel time I am always delighted to fly them.
In Sealink's case, the post seems to imply that they were trying to get from GLA to SYD. The mere fact of being able to fly GLA-DXB-SYD instead of - say - GLA-LHR-SIN-SYN, thus avoiding one extra sector, is precisely why EK can be a great option, thanks to their superb network.
For the sake of the argument:
I agree that food on EK is bad, but personally I find it to be one step above - for example - BA or LH or TG. There is also generally more variety on EK (see the demise of the bistro items on BA). I can always find one thing on EK that I want to eat; I can't say the same of the three other carriers that I mentioned.
Totally unacceptable. Then again: what other airlines are providing chauffeur services these days? Also, in over 30 trips I have never come across an issue with EK's chauffeur drive service, so sadly this seems to be a case of an unlucky experience.
I have always found refunds in these instances to be abysmal, regardless of carrier. Also worth considering: are there other airlines flying first class directly to GLA (in other words, was there really an alternative with an equally convenient routing)?
I guess all I am trying to say is that I'd give them another chance. I find their first class product to be far superior that of several other airlines (including BA, which - for full disclosure - I also find pretty good, but one step below EK overall).
In Sealink's case, the post seems to imply that they were trying to get from GLA to SYD. The mere fact of being able to fly GLA-DXB-SYD instead of - say - GLA-LHR-SIN-SYN, thus avoiding one extra sector, is precisely why EK can be a great option, thanks to their superb network.
For the sake of the argument:
I agree that food on EK is bad, but personally I find it to be one step above - for example - BA or LH or TG. There is also generally more variety on EK (see the demise of the bistro items on BA). I can always find one thing on EK that I want to eat; I can't say the same of the three other carriers that I mentioned.
Totally unacceptable. Then again: what other airlines are providing chauffeur services these days? Also, in over 30 trips I have never come across an issue with EK's chauffeur drive service, so sadly this seems to be a case of an unlucky experience.
I have always found refunds in these instances to be abysmal, regardless of carrier. Also worth considering: are there other airlines flying first class directly to GLA (in other words, was there really an alternative with an equally convenient routing)?
I guess all I am trying to say is that I'd give them another chance. I find their first class product to be far superior that of several other airlines (including BA, which - for full disclosure - I also find pretty good, but one step below EK overall).
The staff were magnificent, to the point where when we travelled back together PER-DXB-GLA, when boarding DXB-GLA the crew already knew my dads favourite whisky, The first class seat was super, and having a shower at 36000ft is one of those 'tick box' things that was very enjoyable.
Reading through the posts I was also reminded of the little things: the toothpastes, toothbrushes etc. provided in the massive bathroom, the J class bar (which was much nicer than the F shelf!)
So yes, I was far too harsh in my initial criticism of EK.
#115
Join Date: Sep 2017
Posts: 120
When first class is empty and it takes over 20 minutes (it took around 25 minutes) to prepare my breakfast that is utterly unacceptable. If I was sitting in an empty restaurant and the food took that much time to arrive I would cancel the order and look for another restaurant. EK first class left a bitter taste in my mouth.
Let's say you're in a restaurant, and at the 20 minute mark your food is not out yet... you're utterly fed up, you slam your napkin down on the table and announce that your order is cancelled and you're leaving. You get up, walk out the door, and find another restaurant... let's be generous and say that whole process takes about 15 minutes (time you walk out the door until the time you sit down in another restaurant). Then you review their menu and order (takes at least 3 minutes), and then they prepare your food - let's assume it is out in a reasonable time - 15 minutes. So you are already in for at least an extra 35 minutes of waiting (and that's being generous, most likely it will take longer)... what kind of sense does that make? You would rather spend 35 minutes ordering from another restaurant as opposed to waiting an extra 5 minutes for your food to come out? Please explain the logic here....
#116
Ambassador, Emirates
Join Date: Mar 2006
Location: LGW / AMS / CPT
Programs: SA KL BA EK
Posts: 4,273
I'm not really sure if I even believe that you are a real person (and not someone getting his rocks off by posting nonsense)... but this comment amuses me. Let's play this out:
Let's say you're in a restaurant, and at the 20 minute mark your food is not out yet... you're utterly fed up, you slam your napkin down on the table and announce that your order is cancelled and you're leaving. You get up, walk out the door, and find another restaurant... let's be generous and say that whole process takes about 15 minutes (time you walk out the door until the time you sit down in another restaurant). Then you review their menu and order (takes at least 3 minutes), and then they prepare your food - let's assume it is out in a reasonable time - 15 minutes. So you are already in for at least an extra 35 minutes of waiting (and that's being generous, most likely it will take longer)... what kind of sense does that make? You would rather spend 35 minutes ordering from another restaurant as opposed to waiting an extra 5 minutes for your food to come out? Please explain the logic here....
Let's say you're in a restaurant, and at the 20 minute mark your food is not out yet... you're utterly fed up, you slam your napkin down on the table and announce that your order is cancelled and you're leaving. You get up, walk out the door, and find another restaurant... let's be generous and say that whole process takes about 15 minutes (time you walk out the door until the time you sit down in another restaurant). Then you review their menu and order (takes at least 3 minutes), and then they prepare your food - let's assume it is out in a reasonable time - 15 minutes. So you are already in for at least an extra 35 minutes of waiting (and that's being generous, most likely it will take longer)... what kind of sense does that make? You would rather spend 35 minutes ordering from another restaurant as opposed to waiting an extra 5 minutes for your food to come out? Please explain the logic here....
#117
Suspended
Join Date: Jan 2014
Posts: 2,685
Lived in the UK for 5 years. One thing I found is that the Brits just seem to have lower standards for almost everything than most other Western Europeans. Like the kind of lifestyle that passes for middle class (in the American sense of 25th-90th percentile of household income, not in the British "not royalty but not poor" sense) in Britain would be considered really bad in most other countries. Homes there are expensive and look like ...., lack double glazing, bathrooms have those weird two-tap sinks, transport is terrible and the really annoying thing is when something crap like LHR T5 gets touted as somehow being awesome. Lots of the things would be really easy to fix as well, like making bathrooms in airport lounges that have ceramic tiles instead of whatever that weird blue hospital-looking-thing is, organizing trash pickup in a way that doesn't incentivize people to leave trashbags on sidewalks for days, adding more ticket machines at train stations etc.. Anyway, enough about that rant, don't need to live there any more and luckily don't need to fly BA much at all I miss the restaurants and nightlife/other cultural events in the UK though, that's one thing the UK had going for them..
#118
Join Date: Nov 2010
Location: Dallas and Harare
Programs: AA-EXP 2MM
Posts: 143
I don't post that often and I happen to like Emirates except for the fact they pulled the A380 from DFW. I find the 2-3-2 business seat configuration inferior to QR and AA.
Last edited by Saltire74; Sep 6, 2018 at 3:24 am Reason: Removal of political reference
#120
Join Date: Oct 2015
Location: Economy, mostly :(
Programs: Skywards Gold
Posts: 7,801
Last edited by Saltire74; Sep 6, 2018 at 3:26 am Reason: Qoute edited to remove political reference