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15% off flights email offer

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Old Jun 29, 2018, 9:47 am
  #1  
Original Poster
 
Join Date: Oct 2007
Location: UK/Mauritius
Programs: EK Skywards silver Miles and Smiles Hilton Honours Hyatt Priority Club Kestrel A
Posts: 683
15% off flights email offer

Hubby received email for a 15% discount on all flights. Trying to log in it wouldn't let him but I was already logged in and did a mock booking for one person and got a £90 discount on a MAN-MRU Y class flight for September.
Went back and tried to do it for 2 pax but it wasn't having any. Kept taking me round in circles asking me to choose flights although I could see the discount there in the final fare.
Clicking continue simply takes you back to the flight options.

Anyone else experienced this?
daisymay2 is offline  
Old Jun 29, 2018, 2:12 pm
  #2  
 
Join Date: Jan 2010
Posts: 9,307
I received the email and it seems to be working OK for me. One person £62 discount, 2 people £124 for the fare I looked at. Press "Continue" and it moves on to Fare Conditions and summary page. "Continue" again and it moves on to Passenger Details.

The Ts and Cs said the email was targetted and the discount only available to the person receiving it. Could that be the problem if you're logged in and not your husband?
ft101 is offline  
Old Jun 29, 2018, 3:08 pm
  #3  
Original Poster
 
Join Date: Oct 2007
Location: UK/Mauritius
Programs: EK Skywards silver Miles and Smiles Hilton Honours Hyatt Priority Club Kestrel A
Posts: 683
No, I also got the email. Will give it another go and see. I booked a flight a week ago so a bit miffed now!

Tried again and it takes me in circles again. Cannot book at all.

Last edited by daisymay2; Jun 29, 2018 at 3:15 pm
daisymay2 is offline  
Old Jun 29, 2018, 3:19 pm
  #4  
 
Join Date: Jan 2010
Posts: 9,307
Were you logged in after clicking on the link in the email?

Always worth trying another browser.
ft101 is offline  
Old Jun 29, 2018, 3:23 pm
  #5  
 
Join Date: Jun 2014
Posts: 876
Seems everyone either has a unique code of some sort thats account specific. When you load the search page it seems to populate at bottom, ensure you have the right code for the right account
suley is offline  
Old Jun 29, 2018, 5:14 pm
  #6  
Original Poster
 
Join Date: Oct 2007
Location: UK/Mauritius
Programs: EK Skywards silver Miles and Smiles Hilton Honours Hyatt Priority Club Kestrel A
Posts: 683
Thanks everyone.
Managed to log in with email and do a mock booking saving £96 for one return in economy MAN-MRU but doesn't work for two.
Mad that I did that actual booking before the offer came out. Oh well, you win some you lose some!
daisymay2 is offline  
Old Jul 3, 2018, 1:36 am
  #7  
formerly vienna-resident
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Join Date: Jan 2005
Location: Montepulciano, Tuscany
Posts: 1,065
Got the discount email to just one of our 4 family accounts. Very useful, as I was just about to book 2 F tickets Europe-Asia. Clicked on the link which auto-completes the voucher code fields, followed by the usual booking process.

In the end, the discount is applied; a cool savings of EUR 1300! I’m very hapy with EK today

NB: Only one booking per voucher code can be made.

livefromtuscany is online now  
Old Jul 25, 2018, 1:53 am
  #8  
 
Join Date: Feb 2008
Posts: 197
Only bad thing was that the promotion which I also received was only over a few days and as from mid sept. Hope they have a similar one soon.
elite13 is offline  


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