Downgraded but Confused
Feb 13, 2019, 12:46 pm
#1
Original Poster
Join Date: Jan 2012
Programs: Emirates Gold
Posts: 225
Downgraded but Confused
Anyone know why I have been downgraded from first to biz? Seems odd as I am still on an A380. Also what compensation can I expect?
Thanks
Thanks
Last edited by chelseastu; Feb 13, 2019 at 12:51 pm
Feb 13, 2019, 1:00 pm
#3
Original Poster
Join Date: Jan 2012
Programs: Emirates Gold
Posts: 225
Feb 13, 2019, 1:34 pm
#4
Join Date: Oct 2015
Location: Economy, mostly :(
Programs: Skywards Gold
Posts: 7,801
No, there are many two-class A380s now, in fact most recent deliveries are two-class, and especially the BKK route sees these swapped in frequently.
You can ask to be switched to another flight with three-class service if there is one that works for you (possible switching your initial flight, too), or you will receive the fare difference back, in the way EK calculates it, which is probably going to be much less than you'd like
You can ask to be switched to another flight with three-class service if there is one that works for you (possible switching your initial flight, too), or you will receive the fare difference back, in the way EK calculates it, which is probably going to be much less than you'd like
Feb 13, 2019, 2:07 pm
#6
Join Date: Oct 2015
Location: Economy, mostly :(
Programs: Skywards Gold
Posts: 7,801
(Just had a look on EF and the only flight that day with F is EK419 which departs at 3:30am and is a 77W, you'd have a 4 hour connection to EK31 to LHR which is obviously still an A380)
The flight on the 28th (same flights) still has F (and A380), the day before (26th) also has F, both have availability.
Feb 13, 2019, 2:17 pm
#7
Original Poster
Join Date: Jan 2012
Programs: Emirates Gold
Posts: 225
Thanks Mr. Skywardhunter. I chose the initial flight because I need to get back into the office but I might take the 3.30am flight if necessary. In all the years I have been flying with Emirates this has never happened to me. I suppose I've just been lucky.
Feb 13, 2019, 2:37 pm
#8
Join Date: Oct 2015
Location: Economy, mostly :(
Programs: Skywards Gold
Posts: 7,801
Most of the time EK is a relatively safe airline in regards to schedule changes, unfortunately some routes are a little riskier, and BKK especially has become quite prone to it, primarily because it is a very leisure-heavy route, so Y is often overbooked. The 2-class A380 replaces the F cabin with an additional Y cabin which adds a lot of additional seats, which is generally the reason for the swap. LHR for example is not prone to such swaps at all due to high premium demand for F.
Feb 13, 2019, 5:03 pm
#9
Moderator: Emirates Skywards and Qatar Airways Privilege Club
Join Date: Mar 2010
Location: 12R/30L
Programs: EK Gold|EY Gold|Bonvoy Ambassador| IHG Plat|HHonors Diamond
Posts: 2,818
You can get a full refund if you want, free date change or accept and fly as is. Note that as mentioned, you will not get the real fare difference but a measly amount of couple hundred bucks.
Feb 13, 2019, 8:18 pm
#10
Join Date: Aug 2012
Location: MAN DXB ✈️
Programs: Skywards Gold
Posts: 6,831
Happened to me 3 times last year either a downgrade or equipment stop. April is when the runway works are happening so EK will want to maximise flight loads due to drop in frequency.
You can get a full refund if you want, free date change or accept and fly as is. Note that as mentioned, you will not get the real fare difference but a measly amount of couple hundred bucks.
You can get a full refund if you want, free date change or accept and fly as is. Note that as mentioned, you will not get the real fare difference but a measly amount of couple hundred bucks.
my advice is to move to a flight with F that works - luckily for you there are a few options