EK temporary banned in Tunisia
Dec 26, 2017, 6:45 am
#16
Join Date: Aug 2012
Location: MAN DXB ✈️
Programs: Skywards Gold
Posts: 6,831
You don’t know what’s goIng on - EK would not do this lightly
Dec 28, 2017, 9:34 am
#18
Join Date: Sep 2011
Posts: 239
My TUN-DXB-XXX-DXB-TUN legs got cancelled
Hello all,
I'm opening a new thread as the other one is rather general, trying to explain the whys.
My booking: TUN-DXB-AUSTRALIA-ASIA-DXB-TUN is still intact, but only the first leg TUN-DXB and last leg DXB-TUN got cancelled.
All in first. Departing Sept 2018!
No explaination, no alternatives offered, no partial refund. Can they really just do it?
I'm opening a new thread as the other one is rather general, trying to explain the whys.
My booking: TUN-DXB-AUSTRALIA-ASIA-DXB-TUN is still intact, but only the first leg TUN-DXB and last leg DXB-TUN got cancelled.
All in first. Departing Sept 2018!
No explaination, no alternatives offered, no partial refund. Can they really just do it?
Dec 28, 2017, 9:57 am
#19
Join Date: Oct 2015
Location: Economy, mostly :(
Programs: Skywards Gold
Posts: 7,801
Hello all,
I'm opening a new thread as the other one is rather general, trying to explain the whys.
My booking: TUN-DXB-AUSTRALIA-ASIA-DXB-TUN is still intact, but only the first leg TUN-DXB and last leg DXB-TUN got cancelled.
All in first. Departing Sept 2018!
No explaination, no alternatives offered, no partial refund. Can they really just do it?
I'm opening a new thread as the other one is rather general, trying to explain the whys.
My booking: TUN-DXB-AUSTRALIA-ASIA-DXB-TUN is still intact, but only the first leg TUN-DXB and last leg DXB-TUN got cancelled.
All in first. Departing Sept 2018!
No explaination, no alternatives offered, no partial refund. Can they really just do it?
Dec 28, 2017, 10:39 am
#20
Join Date: Sep 2011
Posts: 239
I just called.
At this point they can not offer any other alternative to/from TUN, might take some days to have a plan.
As it is now my trip starts/ends in DXB, they did not offer a refund for the cancelled legs.
I asked to be rebooked from/to other different cities, only possible with a expensive reprice.
At this point they can not offer any other alternative to/from TUN, might take some days to have a plan.
As it is now my trip starts/ends in DXB, they did not offer a refund for the cancelled legs.
I asked to be rebooked from/to other different cities, only possible with a expensive reprice.
Dec 28, 2017, 12:08 pm
#23
Moderator, Emirates
Join Date: Oct 2012
Location: Where My Heart Is
Programs: BAEC Silver, FB Platinum, KQ Asante Gold, Shebamiles Blue, Emirates Blue
Posts: 3,386
S
Dec 28, 2017, 1:16 pm
#24
Join Date: Sep 2011
Posts: 239
I will try to wait but my schedule in 2018 really requires me to decide asap. I hope EK is going to updated us asap, since it began on the 25th December and right now EK748 (TUN-DXB) and EK747 (DXB-TUN) are not available through 2018.
Since the Moderator did push my and the previous general thread together. Does somebody know what EK did during the last days with TUN-DXB/DXB-TUN tickets? Got they cancelled/reimbursed or were the passengeres offered alternative routings? I do not read anything from them.
Of course, nobody knows the future
- TUN might be up again within the day of my flight - but I'd like to know as much as possible in order to take a decision.
EDIT: I feel very lucky. , since I was also affected of the still ongoing embargo (CAI-DOH with QR) :-)
Since the Moderator did push my and the previous general thread together. Does somebody know what EK did during the last days with TUN-DXB/DXB-TUN tickets? Got they cancelled/reimbursed or were the passengeres offered alternative routings? I do not read anything from them.
Of course, nobody knows the future
- TUN might be up again within the day of my flight - but I'd like to know as much as possible in order to take a decision.EDIT: I feel very lucky. , since I was also affected of the still ongoing embargo (CAI-DOH with QR) :-)
Last edited by tortellini; Dec 28, 2017 at 4:10 pm
Dec 28, 2017, 3:06 pm
#25
Moderator, Emirates
Join Date: Oct 2012
Location: Where My Heart Is
Programs: BAEC Silver, FB Platinum, KQ Asante Gold, Shebamiles Blue, Emirates Blue
Posts: 3,386
I will try to wait but my schedule in 2018 really requires me to decide asap. I hope EK will updated us (as QR did with CAI-DOH).
Since the Moderator did push my and the previous general thread together. Does somebody know what EK did during the last days with TUN-DXB/DXB-TUN tickets? Got they cancelled/reimbursed or were the passengeres offered alternative routings? I do not read anything from them.
Of course, nobody knows the future - TUN might be up again within the day of my flight - but I'd like to know as much as possible in order to take a decision.
EDIT: I feel very lucky, since I was also affected of the still ongoing embargo (CAI-DOH with QR) :-)
Since the Moderator did push my and the previous general thread together. Does somebody know what EK did during the last days with TUN-DXB/DXB-TUN tickets? Got they cancelled/reimbursed or were the passengeres offered alternative routings? I do not read anything from them.
Of course, nobody knows the future
- TUN might be up again within the day of my flight - but I'd like to know as much as possible in order to take a decision.EDIT: I feel very lucky, since I was also affected of the still ongoing embargo (CAI-DOH with QR) :-)
Hopefully it it will get sorted sooner rather than later and if not then again, hopefully EK will have something in place as an alternative.
S
Dec 29, 2017, 3:05 am
#26
Join Date: May 2017
Programs: Etihad Guest, Air Berlin Top Bonus, Royal Orchid, Bangkok Airways Flyer Bonus
Posts: 8
I booked a ticket from Tunis (TUN - DXB - BKK / BKK - DXB - TUN in February 18) as well, and the first and last leg (TUN - DXB and DXB - TUN) were cancelled yesterday. I phoned and was offered either a full refund (which of course doesn't include the flights I already bought to get to Tunis) or rebooking from another departure city. I suggested to get on my own expenses to Casablanca with the morning machine from Tunis if they would offer to fly me from there (as it's impossible to find another carrier offering first class between TUN and BKK), but for this case they insisted on around 1,150 Euro I would have to pay extra.
Sven
Sven
Dec 29, 2017, 7:30 am
#28
Join Date: May 2017
Programs: Etihad Guest, Air Berlin Top Bonus, Royal Orchid, Bangkok Airways Flyer Bonus
Posts: 8
Same here, booked TUN - DXB - BKK return in February in EK First. No real attempt for a solution when I phoned. Just the offer to either cancel or rebook from a different departure city (leaving it on me to pay the price difference). I would cancel if I hadn't already invested quite a bit into flights to Tunis and a hotel there, both non refundable
Generally I think the conflict is more severe than they make it appear to be. Now Tunis is completely gone from their lists of destination and when they even cancel tickets for September I'm pretty sure service won't resume in the near future
Sven
Generally I think the conflict is more severe than they make it appear to be. Now Tunis is completely gone from their lists of destination and when they even cancel tickets for September I'm pretty sure service won't resume in the near future
Sven
Last edited by SvenFromGermany; Dec 29, 2017 at 7:39 am
Dec 29, 2017, 7:36 am
#29
Join Date: Aug 2012
Location: MAN DXB ✈️
Programs: Skywards Gold
Posts: 6,831
Same here, booked TUN - DXB - BKK return in February in EK First. No real attempt for a solution when I phoned. Just the offer to either cancel or rebook from a different departure city (leaving it on me to pay the price difference). I would cancel if I hadn't already invested quite a bit into flights to Tunis and a hotel there, both non refundable
Sven
Sven
Dec 29, 2017, 7:45 am
#30
Join Date: May 2017
Programs: Etihad Guest, Air Berlin Top Bonus, Royal Orchid, Bangkok Airways Flyer Bonus
Posts: 8
True, still annoying though. And I would have wished Emirates would have shown a bit more generosity to accommdate people with valid tickets. If there would at least be some kind of plausible communication what the spät is all about ...It's definitely not only about women not allowed to fly...