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Your Emirates Skywards Questions Answered - 2017/2018

Old Jan 2, 2017, 10:12 pm
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Welcome to Your Emirates Skywards Questions Answered - 2017/2018

Skywards is the Frequent Flyer Programme (FFP) for Emirates Airlines. There are many ways of collecting and spending miles as well as attaining status within the membership programme and different levels of status bring with it certain benefits. Sometimes FFP's can be confusingand we all find ourselves with a question at times relating to membership or how to spend, how to collect, where to spend, where to collect, what benefits come with membership etc.

From the Emirates Skywards Web Page:

Make the Most of Every Mile with Emirates SkywardsOur award-winning frequent flyer programme costs nothing to join and will change the way you see the world forever. Its simpler than ever before to apply and begin collecting more Miles more quickly in even more ways. Membership gives you the chance to earn and spend Miles with Emirates and a wide selection of partners, and also enhances your travel experience with benefits and services that make every trip more rewarding.
https://www.emirates.com/english/sky.../skywards.aspx

We have a quite a few experts on the forum, so if you find yourself stuck as how to make the most of your membership then please ask your Skywards questions here.

Here is the link to the 2015/2016 thread: Your Skywards Questions Answered 2015/2016

Safe & Happy Travels

Saltire74
EK Forum Ambassador
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Your Emirates Skywards Questions Answered - 2017/2018

Old Oct 4, 2017, 2:07 am
  #91  
 
Join Date: Oct 2015
Location: Economy, mostly :(
Programs: Skywards Gold
Posts: 7,801
Originally Posted by jasensteve
Thanks skywardhunter for the quick reply
^ The Gold pack is the same by the way, and I think Platinum also these days, so you're not missing out on any gifts or anything.
skywardhunter is offline  
Old Oct 4, 2017, 2:59 am
  #92  
 
Join Date: May 2008
Programs: BA Executive club Gold ,Skywards
Posts: 322
No I knew I wouldn't get a gift , I just wanted to know how long I would have to wait to receive it
jasensteve is offline  
Old Oct 4, 2017, 3:12 am
  #93  
 
Join Date: Oct 2015
Location: Economy, mostly :(
Programs: Skywards Gold
Posts: 7,801
Originally Posted by jasensteve
No I knew I wouldn't get a gift , I just wanted to know how long I would have to wait to receive it
Anywhere between 4-12 weeks
skywardhunter is offline  
Old Oct 4, 2017, 8:09 am
  #94  
Ambassador, Emirates
 
Join Date: Mar 2006
Location: LGW / AMS / CPT
Programs: SA KL BA EK
Posts: 4,251
Originally Posted by skywardhunter
Yes, but it's just a welcome letter, your membership card and luggage tag. At least that's when I got silver 2.5 or 3 years ago, pretty sure it's still the same. It'll be a nice cardboard envelope.
TWO luggage tags, by the way...

Took about 4 weeks to get it after the system showed my status.(that was Oct 2016).
thijsseh is offline  
Old Oct 4, 2017, 8:16 am
  #95  
 
Join Date: Oct 2015
Location: Economy, mostly :(
Programs: Skywards Gold
Posts: 7,801
Originally Posted by thijsseh
TWO luggage tags, by the way...

Took about 4 weeks to get it after the system showed my status.(that was Oct 2016).
Yep, typo, I definitely meant to write tags
skywardhunter is offline  
Old Oct 4, 2017, 8:38 am
  #96  
 
Join Date: Jan 2010
Posts: 9,279
Originally Posted by jasensteve
I obtained silver status in August . Do Skywards send out silver welcome packs?
You should have received an email asking you to confirm your address to receive the pack. If you never got it, I don't think you'll get the pack.

I dropped to Silver a couple of months ago and nothing.
ft101 is offline  
Old Oct 4, 2017, 4:22 pm
  #97  
 
Join Date: May 2008
Programs: BA Executive club Gold ,Skywards
Posts: 322
Yes I received the email and confirmed my address .
Emirates now inform me that there is a delay in sending out new cards but it is being processed
jasensteve is offline  
Old Oct 9, 2017, 6:47 am
  #98  
 
Join Date: May 2013
Location: MAD
Programs: IB+, BAEC
Posts: 3,099
I got silver status in June, confirmed my address and never received anything.

They did send me my blue card successfully, so the address is right.

Honestly not bothered enough to follow up with it.
LupineChemist is offline  
Old Oct 9, 2017, 7:08 am
  #99  
 
Join Date: Oct 2015
Location: Economy, mostly :(
Programs: Skywards Gold
Posts: 7,801
Originally Posted by LupineChemist
I got silver status in June, confirmed my address and never received anything.

They did send me my blue card successfully, so the address is right.

Honestly not bothered enough to follow up with it.
My Gold status renewed end of Jan, card showed up mid-April, so there does seem to be some delay in sending them out
skywardhunter is offline  
Old Oct 12, 2017, 2:44 am
  #100  
 
Join Date: Oct 2017
Programs: BA Gold, EK Gold, IHG Royal Ambassador
Posts: 88
Question, I am currently Gold, in "my account" it states "You require 47,900 additional Tier Miles by 28 February 2018 to renew Gold"

I am earning 15,000 in November, 15,628 in Febraury and a further 22,500 in March.

The March flight leaves 1st March so one day outside of the tier calculation period...

Do you think they'll allow that extension to allow me to stay gold? FYI, the return leg of the March flight is on the 8th which I will need for Gold as well as the outbound on the 1st of March...

BA have done this for me before
JSR2014 is offline  
Old Oct 12, 2017, 2:55 am
  #101  
 
Join Date: Oct 2015
Location: Economy, mostly :(
Programs: Skywards Gold
Posts: 7,801
Originally Posted by JSR2014
Question, I am currently Gold, in "my account" it states "You require 47,900 additional Tier Miles by 28 February 2018 to renew Gold"

I am earning 15,000 in November, 15,628 in Febraury and a further 22,500 in March.

The March flight leaves 1st March so one day outside of the tier calculation period...

Do you think they'll allow that extension to allow me to stay gold? FYI, the return leg of the March flight is on the 8th which I will need for Gold as well as the outbound on the 1st of March...

BA have done this for me before
​​​​​​
your review date is end of Feb, not your expiry. When does your gold expire, as printed on the back of your card? It should be April.

You can re-earn gold in march if your total then tops 50k, as your status is valid 2 months after your review date you'll not really drop down
skywardhunter is offline  
Old Oct 12, 2017, 2:58 am
  #102  
 
Join Date: Oct 2017
Programs: BA Gold, EK Gold, IHG Royal Ambassador
Posts: 88
Originally Posted by skywardhunter
​​​​​​
your review date is end of Feb, not your expiry. When does your gold expire, as printed on the back of your card? It should be April.

You can re-earn gold in march if your total then tops 50k, as your status is valid 2 months after your review date you'll not really drop down
Oh perfect, yes the card expires in April. Its very misleading to say on the website that I have to earn the Tier Points before Feb 28th then, why do they say that?
JSR2014 is offline  
Old Oct 12, 2017, 3:08 am
  #103  
 
Join Date: Jan 2010
Posts: 9,279
Originally Posted by skywardhunter
​​​​​​You can re-earn gold in march if your total then tops 50k, as your status is valid 2 months after your review date you'll not really drop down
Having failed to retain Gold at the review point at the end of February, the OP may regain in March depending on the miles earned in Feb this year which will drop off the rolling qualification period when checked in March.
ft101 is offline  
Old Oct 12, 2017, 3:16 am
  #104  
 
Join Date: Oct 2015
Location: Economy, mostly :(
Programs: Skywards Gold
Posts: 7,801
Originally Posted by ft101
Having failed to retain Gold at the review point at the end of February, the OP may regain in March depending on the miles earned in Feb this year which will drop off the rolling qualification period when checked in March.
Yes of course it'll depend on his earning for the relevant rolling period the next month
skywardhunter is offline  
Old Oct 12, 2017, 3:18 am
  #105  
 
Join Date: Oct 2015
Location: Economy, mostly :(
Programs: Skywards Gold
Posts: 7,801
Originally Posted by JSR2014
Oh perfect, yes the card expires in April. Its very misleading to say on the website that I have to earn the Tier Points before Feb 28th then, why do they say that?
Because your review date is every 12 months but EK give you the status for an extra 2 anyway. This has the benefit that you might drop and re-earn it before actually losing the benefits. As ft101 points out it's a rolling qualification period so you'll need to consider if you have 50k in March taking into account that you can't include Feb this year anymore (which is included in the amount EK now tells you is needed. Rolling 13-month window)
skywardhunter is offline  

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