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-   -   New Skywards Cards and e-gate? (https://www.flyertalk.com/forum/emirates-skywards/1773788-new-skywards-cards-e-gate.html)

eternaltransit Jun 22, 2016 11:58 am

New Skywards Cards and e-gate?
 
I just noticed that the new Skywards cards (or maybe just the Plat card) says: "supports Smartgate functionality at Dubai airports" rather than "e-gate functionality" as it did before.

Has anyone registered a new card for smartgate and does it still work on departure e-gate, or do the new cards only work on entry to Dubai/UAE?

m3red Jun 22, 2016 12:21 pm

I got sent the old card and it says egate. Need to go to dnata this week and do it as my gold card expired.

skywardhunter Jun 22, 2016 1:18 pm

Marginally related: I don't qualify for e-gate in Dubai allegedly (South Africa passport) but in Abu Dhabi an immigration official pointed me to an automated emigration gate to scan my passport and exit the UAE. Do the Emirates have different immigration facilities or is this different to the Dubai e-gate?

eternaltransit Jun 22, 2016 6:31 pm


Originally Posted by m3red (Post 26815897)
I got sent the old card and it says egate. Need to go to dnata this week and do it as my gold card expired.

No need - I use a two year old expired platinum card as my egate card and it still works fine. The egate expiry isn't linked to the skywards card validity.

theox Jun 23, 2016 11:27 am


eternaltransit
New Skywards Cards and e-gate?
I just noticed that the new Skywards cards (or maybe just the Plat card) says: "supports Smartgate functionality at Dubai airports" rather than "e-gate functionality" as it did before.

Has anyone registered a new card for smartgate and does it still work on departure e-gate, or do the new cards only work on entry to Dubai/UAE?
I recently got mine and it says the latter - 'supports Smartgate functionality at Dubai airports' - I can confirm that it works on both arrival and departure gates (along with boarding card on departure in the scanner of course!)

B747-437B Jun 23, 2016 12:59 pm

Any card that is e-Gate enabled is also compatible with Smartgate.

eternaltransit Jun 23, 2016 2:30 pm


Originally Posted by B747-437B (Post 26821213)
Any card that is e-Gate enabled is also compatible with Smartgate.

Yes, but wasn't sure if the reverse was true considering you can't use a passport on exit in the egates!

B747-437B Jun 24, 2016 1:24 am


Originally Posted by eternaltransit (Post 26821630)
Yes, but wasn't sure if the reverse was true considering you can't use a passport on exit in the egates!

The reverse is not true.

eternaltransit Jun 24, 2016 3:09 am


Originally Posted by B747-437B (Post 26823603)
The reverse is not true.

I know - I think we're talking at cross-purposes.

I was asking if the new wording on the new Skywards cards which were previously bona-fide e-gate cards have now been replaced with some sort of smartgate only card.

Given that there are only smartgates on arrival into the UAE (that also accept e-gate cards) and e-gate on departure, that would have meant that EK had given us an "enhancement".

But it seems like it's just a different wording on the cards, so all is well :)

ABZSimy Jun 25, 2016 1:58 am


Originally Posted by theox (Post 26820699)
I recently got mine and it says the latter - 'supports Smartgate functionality at Dubai airports' - I can confirm that it works on both arrival and departure gates (along with boarding card on departure in the scanner of course!)

+1

Noticed the wording had changed when I received my new card back in March, but the pack contained the same leaflet as last year stating that I could register the card for e-Gate functionality. Registered new card at the Dnata office on SZR and have since used it at the e-Gates on arrival and departure without issue.

oidrees Aug 20, 2016 2:26 am

As of 08/2016, only Terminal 3 (Emirates flights) arrivals and departures has the passport scan enabled smart gates installed (similar to the UK smart gates).

The departure part is tricky as the gates installed on the right side (only one gate), as you go towards immigration, are enabled with passport scan departure.

I've activated my skywards blue card last week but I have not had a chance to use it. As of now, terminal 1 (all other airlines) and terminal 2 (fly Dubai) have only egate (smart card) facilities for arrival and departure.

It's highly advisable to have both passport and skywards card registration because it literally takes 10 seconds to go through immigration.


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