Weird Lounge Experience- HKG
#1
Suspended
Original Poster
Join Date: Jun 2003
Location: SEA, FLL, Martha’s Vineyard
Programs: AS MVPGold75K, Hilton Gold, IHG Platinum, Pan Am million-miler
Posts: 2,019
Weird Lounge Experience- HKG
I'm on the 9:10pm HGK-DXB via BKK and onto SEA, but my hotel made me check out at 2pm. No problem, I thought, I'll just go to the airport and hang out in the Emirates lounge. At check-in the agent informs me the lounge closes for "cleaning" from 5:30 to 6:15. Yeah sure, whatever.
When I get to the lounge the lounge agent also informs me they'll be closing the lounge. 'Okay, I can't just wait at a couch in the corner while you do your cleaning,' I thought? Sure enough at 5:30 she kicked out about five of us in the lounge. She was also quite nasty about it.
So I go across to the Premium Plaza Lounge with my Priority Pass. I figure ill wait here, or indefinitely, depending on the lounges offerings.
As I'm sitting on my computer doing work, I see about 25 Emirates flight attendants, and cabin crew (including a pilot) strut in and walk into the Plaza Premium Lounge, and go off to a partitioned area. They partook in the food, drinks, and it seemed to be their dinner. They were closely followed by a Kenyan Airways flight crew also having dinner.
I just found the whole experience odd. First of all, I've never been kicked out of a lounge before. You'd think for a $20,000USD ticket they could allow people to just sit in the lounge while they do their cleaning, or do it after the last departure of the day? Secondly, do airlines routinely have their cabin crews go to lounges at airports for food and drinks before flights? Surely they can offer them something better at a real restaurant? Those flight attendants put in hard hours.
Just to be clear, I'm not complaining. In fact it was an interesting, ironic experience, and something I've never seen in my 15 years as a frequent flyer.
When I get to the lounge the lounge agent also informs me they'll be closing the lounge. 'Okay, I can't just wait at a couch in the corner while you do your cleaning,' I thought? Sure enough at 5:30 she kicked out about five of us in the lounge. She was also quite nasty about it.
So I go across to the Premium Plaza Lounge with my Priority Pass. I figure ill wait here, or indefinitely, depending on the lounges offerings.
As I'm sitting on my computer doing work, I see about 25 Emirates flight attendants, and cabin crew (including a pilot) strut in and walk into the Plaza Premium Lounge, and go off to a partitioned area. They partook in the food, drinks, and it seemed to be their dinner. They were closely followed by a Kenyan Airways flight crew also having dinner.
I just found the whole experience odd. First of all, I've never been kicked out of a lounge before. You'd think for a $20,000USD ticket they could allow people to just sit in the lounge while they do their cleaning, or do it after the last departure of the day? Secondly, do airlines routinely have their cabin crews go to lounges at airports for food and drinks before flights? Surely they can offer them something better at a real restaurant? Those flight attendants put in hard hours.
Just to be clear, I'm not complaining. In fact it was an interesting, ironic experience, and something I've never seen in my 15 years as a frequent flyer.
#3
Join Date: Nov 2013
Posts: 5,454
As to the crew using the Plaza Premium lounge - HKG-BKK is technically a turnaround, but with long ground time. Can't let crew go landside, or wander off on their own as they are still on duty, technically, so the lounge refreshments are a good option. There still needs to be a semi-private space for briefings or work-related meetings, which a public restaurant wouldn't be suitable for.
#5
Join Date: Nov 2013
Posts: 5,454
#7
Join Date: Nov 2013
Posts: 5,454
Has an actual manned bar that also has roast duck or pork hanging like a Cantonese restaurant; much, much, much bigger than the EK lounge; better err, toilets; just past security; better furniture/seating arrangements
#9
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Original Poster
Join Date: Jun 2003
Location: SEA, FLL, Martha’s Vineyard
Programs: AS MVPGold75K, Hilton Gold, IHG Platinum, Pan Am million-miler
Posts: 2,019
How does the QF lounge compare to their F lounge in LAX, if anyone has been to both just out of curiosity?
How does the QF HKG lounge compare to the EK HKG one? Advantage over the other at HKG?
How does the QF HKG lounge compare to the EK HKG one? Advantage over the other at HKG?
#10
Join Date: Nov 2013
Posts: 5,454
In terms of QF at HKG, it's just right after the J/K row security/immigration area on 7/F so exceptionally convenient whatever your gate it. It's probably about 5 times the size of the EK lounge and I think it's the superior lounge in terms of hard product (recent refurbishment): the EK lounge at HKG is still on the old style EK lounge concept, but even with the new concept, I prefer the QF one.
At the time I went (was on EK385 to BKK), it was pretty empty; beverage offerings superior at the QF lounge with the manned bar, and I think the food offerings are better at the QF lounge *but* there's not much in it, imho.
Both lounges are perfectly serviceable though, but the EK one is a typical EK outstation lounge, but the QF one is, imho, a step above the average QF outstation facility.
#11
Join Date: Nov 2007
Location: KYE
Posts: 4,156
The lounge attendant should have directed you to the QF lounge at the very least instead of the agentic push out.