Change fees are a web error a lot of the time caused by travel port.

The op said flex one way and flex plus the other - maybe that's why the error but 100% flex plus are change free so you just need to call EK.

Not taking the upgrade due to seat choice is quite foolish Aceboy - EK should not be blamed for that I'm afraid that's your doing!

You don't have any rights over exit rows or any other seats I'm afraid!

As I said before, I think that changing airlines is not going to solve the issues that seem to pop up in your travels so often ;)

As m3red says, you have no rights to any seats - EK can unilaterally decide to make you sit wherever you want. What they do is offer you a chance to indicate a preference for where you want to sit - and they can restrict which seats they can let you choose from, as they do (e.g.

In fact, you don't have much of a "right" to anything except as to what you and EK agreed to in their conditions of carriage (and of course any prevailing statutory rights you and EK may have). In practice this extends to not even having a right to fly on the aircraft and cabin that you booked on - what you buy is travel from A to B and EK can pretty much decide to get you there however they want, whenever they want (within reason and with compensation for certain locations).

Sorry to burst your bubble of entitlements and rights OP, but it is there in black and white in the contract you agreed to when buying a ticket...

Well they will be losing a silver member - probably won't cost them much sleep. Not aware that QR are doing any status matches at the moment.

I give it two flights with your new favourite airline.....

I wish to place on record my respect for all those fellow members who have shown such admirable patience in taking the time to reiterate the very basics of commercial air travel ; the sort of basics (law of supply & demand, no divine right to any specific seat number, upgrade availability changes by the minute (let alone by the hour/day) .......etc etc....) which really shouldn't need explaining to anyone who has flown anywhere near as much as the OP claims to have done.

And ....... a special mention to eternaltransit. Your detailed response (post #11) is above & beyond the call of duty ^

It's a slow Sunday ;)

Ha ha ! But you really are very patient, it has to be said. And I can only hope that the OP takes on board all your informative comments next time he travels, rather than living in what often appears to be a permanent vacuum of unrealistic/unwarranted expectation.

I'm afraid my own attention span didn't last much further than the evergreen AKOD issue when I read the opening post of the the thread :)

I believe the 10KD was because the OP tried to change the booking from KUL to SIN. not because he changed the flight. AT least that's what I understood



Thanks for the warm welcome... this is gonna be fun!

Per the fare rules for Flex Plus KWI-KUL (e.g. RLERFKW1), a change is defined as Date/Flight/Routing/Booking Code change - no charges are payable.

It's a website thing (and by that, EK IT which they try and sell on to other airlines :eek:)

no access on fares at the moment but is KWI-KUL common rated with KWI-SIN? I know this would be a fare difference however would not be surprised if the EK IT took the fare difference as a change fee (could also be a tax difference, as it was bef departure)

Same fare basis for KWI-SIN as well, so would be processed/revalidated as a Routing change only, imho.

Using some random dates in October as an example (10-20 OCT 15)

RLERFKW1 to SIN: USD 885 r/t + tax
RLERFKW1 to KUL: USD 732 r/t + tax

Given that the fares are actually different, I can't see how you would change routing without paying the difference in fare (even if they do not charge any change fees) - surely one of the basics of airfare?

AFAIK also there is ~USD10 difference in taxes as well (SIN>KUL).

eternal - this is what I meant. the chnage fee is in the end also a tax (they cash in the change fee as an OB tax)

Sure, of course, but I noticed in the OP's screenshot that there was no fare difference stated though, so I think there's a back-end issue here (either fare differences are showing up in change fees, or change fees are being incorrectly applied - similar to when you upgrade online where it's applied even though fare rules waive it).

Yes - possibly an issue with not loading the IATA charges codes properly into their system? But 10 KWD looks like an awfully round number for Singapore taxes...!