Sep 30, 2014, 1:30 pm
Last edit by: Saltire74
Changes to the CD Terms and Conditions in early January 2019 confirm the following:
Effective 1 March 2019, new Chauffeur-drive service reservations are not available in conjunction with Skywards Business and First Class Classic Rewards and Economy to Business Class Upgrades.
https://www.emirates.com/uk/english/...nd-conditions/
Effective 1 March 2019, new Chauffeur-drive service reservations are not available in conjunction with Skywards Business and First Class Classic Rewards and Economy to Business Class Upgrades.
https://www.emirates.com/uk/english/...nd-conditions/
EK Chauffeur Drive Discussion Thread
Feb 21, 2019, 1:48 am
#1321
Ambassador, Emirates
Join Date: Mar 2006
Location: LGW / AMS / CPT
Programs: SA KL BA EK
Posts: 4,266
The chauffeur drive feature on the EK website was changed a bit a few months ago.
The distance allowed used to be either 'driven miles' or 'radius'. But now it says 'distance covered' (which suggests 'driven miles') and at the same time shows a red circle (which suggests 'radius'). Any idea what it actually is?
I need to go from LHR to Canterbury. Canterbury is within the 'red circle'. But at the same time, it is 111 driven miles! I have booked a car on MMB (there are two of us, on separate PNR's, but of course only one car booked). What will happen on arrival at LHR? Also, for some other destinations the website gives a rate per excess mile to be paid to the driver, but for LHR it just says 'includes all London postcodes 'and nothing about excess mileage. So will they just refuse to take us?
Normally we fly to LGW, which is less than 70 driven miles, so not an issue. But there were no J Saver fares to LGW available when we booked, hence the change to LHR.
In the past we have happily paid excess mileage in AMS, so I am not averse to paying for the excess now either. But I don't want to find out on arrival that we have to take the tube to Victoria, a train to Canterbury East and taxi or walk home.....
The distance allowed used to be either 'driven miles' or 'radius'. But now it says 'distance covered' (which suggests 'driven miles') and at the same time shows a red circle (which suggests 'radius'). Any idea what it actually is?
I need to go from LHR to Canterbury. Canterbury is within the 'red circle'. But at the same time, it is 111 driven miles! I have booked a car on MMB (there are two of us, on separate PNR's, but of course only one car booked). What will happen on arrival at LHR? Also, for some other destinations the website gives a rate per excess mile to be paid to the driver, but for LHR it just says 'includes all London postcodes 'and nothing about excess mileage. So will they just refuse to take us?
Normally we fly to LGW, which is less than 70 driven miles, so not an issue. But there were no J Saver fares to LGW available when we booked, hence the change to LHR.
In the past we have happily paid excess mileage in AMS, so I am not averse to paying for the excess now either. But I don't want to find out on arrival that we have to take the tube to Victoria, a train to Canterbury East and taxi or walk home.....
Feb 24, 2019, 10:16 am
#1323
Join Date: Oct 2007
Location: UK/Mauritius
Programs: EK Skywards silver Miles and Smiles Hilton Honours Hyatt Priority Club Kestrel A
Posts: 683
Was hoping to use chauffeur drive for Sydney later this year. They allow for 40kms and my destination will be 46Kms from the airport.
Is it possible to pay for the extra mileage and where can I find this out please?
Thanks!
Is it possible to pay for the extra mileage and where can I find this out please?
Thanks!
Feb 24, 2019, 10:28 am
#1324
Join Date: Oct 2015
Location: Economy, mostly :(
Programs: Skywards Gold
Posts: 7,801
Excess mileage payment to be made in cash or by credit card directly to the driver.
Feb 25, 2019, 4:25 am
#1326
Join Date: Feb 2013
Location: London
Programs: HertzPresCircle, Virgin Atlantic Gold,Hil-Diam, Europcar Elite Vip, Emirates Gold, MarriottTitanium.
Posts: 419
I am flying to Bangkok tomorrow (from dxb) but somehow i dont see the 'pickup' in BKk available. I see the pickup in Dubai for tomorrow but not the BKK one. I do see the pickup in bangkok in a few months available so surely there is Chauffeur drive available. Why cant i see the one for tomorrow? Now i am not sure if i have one confirmed or not.
Feb 25, 2019, 4:55 am
#1327
Moderator: Emirates Skywards and Qatar Airways Privilege Club
Join Date: Mar 2010
Location: 12R/30L
Programs: EK Gold|EY Gold|Bonvoy Ambassador| IHG Plat|HHonors Diamond
Posts: 2,818
I am flying to Bangkok tomorrow (from dxb) but somehow i dont see the 'pickup' in BKk available. I see the pickup in Dubai for tomorrow but not the BKK one. I do see the pickup in bangkok in a few months available so surely there is Chauffeur drive available. Why cant i see the one for tomorrow? Now i am not sure if i have one confirmed or not.
Feb 25, 2019, 5:30 am
#1328
Ambassador: Emirates Airlines
Join Date: Sep 2004
Location: Manchester, UK
Posts: 18,598
I am flying to Bangkok tomorrow (from dxb) but somehow i dont see the 'pickup' in BKk available. I see the pickup in Dubai for tomorrow but not the BKK one. I do see the pickup in bangkok in a few months available so surely there is Chauffeur drive available. Why cant i see the one for tomorrow? Now i am not sure if i have one confirmed or not.
Feb 25, 2019, 7:40 am
#1330
Join Date: Feb 2013
Location: London
Programs: HertzPresCircle, Virgin Atlantic Gold,Hil-Diam, Europcar Elite Vip, Emirates Gold, MarriottTitanium.
Posts: 419
Just checked the app and did see it there! So no more worries. Guess it's one of those IT issues ;-) On the site it doesn't show where the app does.
Feb 25, 2019, 7:53 am
#1331
Ambassador, Emirates
Join Date: Mar 2006
Location: LGW / AMS / CPT
Programs: SA KL BA EK
Posts: 4,266
Although the official cutoff time is indeed 48 hours, I have once been able to organise a pick up with less than 24 hours notice in AMS by contacting the provider directly (the number having been supplied by the EK call centre). The provider told me they could organise this up to T-12 when the list would become ‘final’.
Most likely this will not work everywhere, but it might be worth callin EK when you are ‘in a pickle’.
Most likely this will not work everywhere, but it might be worth callin EK when you are ‘in a pickle’.
Feb 26, 2019, 11:17 pm
#1332
Moderator: Emirates Skywards and Qatar Airways Privilege Club
Join Date: Mar 2010
Location: 12R/30L
Programs: EK Gold|EY Gold|Bonvoy Ambassador| IHG Plat|HHonors Diamond
Posts: 2,818
A reminder for anyone who hasn't booked their CD and the below applies to them:
"Effective 1 March 2019, new Chauffeur-drive service reservations are not available in conjunction with Skywards Business and First Class Classic Rewards and Economy to Business Class Upgrades. This extends to replacement Chauffeur-drive reservations for any flight re-booked after 1 March 2019. Chauffeur-drive reservations completed prior to 1 March 2019 in conjunction with flights after 1 March 2019 will not be impacted."
"Effective 1 March 2019, new Chauffeur-drive service reservations are not available in conjunction with Skywards Business and First Class Classic Rewards and Economy to Business Class Upgrades. This extends to replacement Chauffeur-drive reservations for any flight re-booked after 1 March 2019. Chauffeur-drive reservations completed prior to 1 March 2019 in conjunction with flights after 1 March 2019 will not be impacted."
Feb 28, 2019, 3:05 am
#1333
Join Date: Aug 2018
Posts: 902
A reminder for anyone who hasn't booked their CD and the below applies to them:
"Effective 1 March 2019, new Chauffeur-drive service reservations are not available in conjunction with Skywards Business and First Class Classic Rewards and Economy to Business Class Upgrades. This extends to replacement Chauffeur-drive reservations for any flight re-booked after 1 March 2019. Chauffeur-drive reservations completed prior to 1 March 2019 in conjunction with flights after 1 March 2019 will not be impacted."
"Effective 1 March 2019, new Chauffeur-drive service reservations are not available in conjunction with Skywards Business and First Class Classic Rewards and Economy to Business Class Upgrades. This extends to replacement Chauffeur-drive reservations for any flight re-booked after 1 March 2019. Chauffeur-drive reservations completed prior to 1 March 2019 in conjunction with flights after 1 March 2019 will not be impacted."
Does it mean that if I book an award flight today I still get chauffeur-drive? When searching online that service is no longer advertised for miles redemptions...
Feb 28, 2019, 3:28 am
#1334
Ambassador: Emirates Airlines
Join Date: Sep 2004
Location: Manchester, UK
Posts: 18,598
