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EK Chauffeur Drive Discussion Thread

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Old Sep 30, 2014, 1:30 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Saltire74
Changes to the CD Terms and Conditions in early January 2019 confirm the following:

Effective 1 March 2019, new Chauffeur-drive service reservations are not available in conjunction with Skywards Business and First Class Classic Rewards and Economy to Business Class Upgrades.
https://www.emirates.com/uk/english/...nd-conditions/
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EK Chauffeur Drive Discussion Thread

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Old May 7, 2017, 2:36 pm
  #796  
 
Join Date: Mar 2014
Posts: 129
Quick question about the Chauffeur service in the UK. I'm flying in to Manchester, which states that the service is available within 70 miles of the airport. I've done some reading around to see whether this is as the crow flies or road distance and not found a definitive answer. Does anyone know which is correct? (I live < 70 miles from the airport as the crow flies, but > 90 miles from the airport by the fastest route)...
ftaitr is offline  
Old May 7, 2017, 2:55 pm
  #797  
 
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Usually they'll say "driven" miles if it's the distance travelled along the road - for Manchester it's just the radius on a map.
eternaltransit is offline  
Old May 7, 2017, 3:01 pm
  #798  
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Originally Posted by so3003
Question about the SYD chauffeur drive service. We (2 adults) are arriving on EK metal in F (QF codeshare) from CHC, then departing next day on same itinerary on QF metal in F. The T&Cs suggest we would be entitled to two cars, and that each car can take 2 adults and up to 2 suitcases plus one carryon bag. We would obviously prefer to travel together but we will have 2 suitcases plus 2 carry on bags - do we really need to book a second car for the second carry on bag? On previous trips we've never had an issue fitting luggage into a standard airport taxi or equivalent.

Thanks for any help
You may want to call EK about this as Trans Tasman sectors don't usually qualify for CD.
sydtogla is offline  
Old May 7, 2017, 6:39 pm
  #799  
 
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Originally Posted by sydtogla
You may want to call EK about this as Trans Tasman sectors don't usually qualify for CD.
they do if part of a longer EK itinerary which the post suggests
skywardhunter is offline  
Old May 7, 2017, 11:33 pm
  #800  
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Originally Posted by skywardhunter
they do if part of a longer EK itinerary which the post suggests
Yes, should qualify: Only at Origin and Destination, I've had trouble with getting CD on stopovers when the first leg is trans-Tasman.

Also re:question, I've pushed it with luggage before and the driver has been ok about it.
sydtogla is offline  
Old May 8, 2017, 12:01 am
  #801  
 
Join Date: May 2016
Programs: EK Gold, TK Elite, Marriott Rewards, Global Entry, MileagePlus
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The radius vs. driven miles issues is a really bad one. In some cases you can stick to what it says "driven miles" or "radius". However at IAD despite saying "radius" I've had a mixed bag. They once had no issue dropping me off based on radius, and the second time they canceled my CD, without alerting me, for being over distance.

I recommend calling the day before to confirm the booking. Ask if they can connect you directly with the car service. Otherwise you'll have no idea what to expect.
vytas315 is offline  
Old May 15, 2017, 2:20 am
  #802  
 
Join Date: Jul 2013
Location: Staffordshire UK
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Posts: 273
Destination: DUR (Durban, RSA)
Cabin: J (Business Class)/ J (Business Class)
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FatnLoud is offline  
Old Jun 19, 2017, 10:17 pm
  #803  
 
Join Date: Nov 2012
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Programs: EK Gold, IHG Platinum, Hilton Honors Diamond
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Chauffeur, hours before departure

Hi,

I am managing the chauffeur service on the Emirates website and it says: "3 hours before departure " (as default). Does it mean that I will be picked up 3 hours before at home or that I will reach the airport three hours before the departure?

Thanks
Marco
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Old Jun 19, 2017, 10:19 pm
  #804  
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Unless things have changed, that is the time at which the pickup will be
Dave Noble is offline  
Old Jun 19, 2017, 11:31 pm
  #805  
 
Join Date: Aug 2012
Location: MAN DXB ✈️
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Originally Posted by MarcoGT
Hi,

I am managing the chauffeur service on the Emirates website and it says: "3 hours before departure " (as default). Does it mean that I will be picked up 3 hours before at home or that I will reach the airport three hours before the departure?

Thanks
Marco
3 hours before departure - depending on where you are (not DXB) they will call you to confirm.
m3red is offline  
Old Jun 20, 2017, 1:48 am
  #806  
 
Join Date: May 2017
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They will pick you up so you arrive at the airport 3 hours before departure, although you can request a later pick up if like me you don't enjoy sitting in the lounge for nearly 3 hours.
SimonLHR is offline  
Old Jun 20, 2017, 3:55 am
  #807  
 
Join Date: Aug 2012
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Originally Posted by SimonLHR
They will pick you up so you arrive at the airport 3 hours before departure, although you can request a later pick up if like me you don't enjoy sitting in the lounge for nearly 3 hours.
They pick up when you say.
m3red is offline  
Old Jun 20, 2017, 5:47 am
  #808  
S.R
 
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Some of the above replies are really confusing, so let's just put it out there clearly.

If it says 3 hours before on the manage chauffeur drive, that is the time you will be picked up from your home/hotel,etc (3 hours before scheduled departure).
If you want to be picked up earlier you can change it.
S.R is offline  
Old Jun 20, 2017, 10:40 am
  #809  
 
Join Date: Mar 2007
Location: Boston, USA
Programs: Skywards Gold
Posts: 149
Originally Posted by S.R
Some of the above replies are really confusing, so let's just put it out there clearly.

If it says 3 hours before on the manage chauffeur drive, that is the time you will be picked up from your home/hotel,etc (3 hours before scheduled departure).
If you want to be picked up earlier you can change it.
Agree!

It denotes the time you are picked up - 3 hours before = picked up 3 hours before. Do the math on however long it takes to get to the airport and that's how much earlier you'll get there.
johhn14 is offline  
Old Jun 20, 2017, 10:56 am
  #810  
 
Join Date: Aug 2012
Location: MAN DXB ✈️
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Originally Posted by johhn14
Agree!

It denotes the time you are picked up - 3 hours before = picked up 3 hours before. Do the math on however long it takes to get to the airport and that's how much earlier you'll get there.
It's not rocket science - pick up time is the time you leave your house / hotel.
m3red is offline  


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