Got an email about "Upgrade your flight to XXX for $YYY"
Jul 14, 2014, 5:06 am
#1
Original Poster
Join Date: Dec 2012
Location: OSL
Programs: BA Gold, SQ Silver, LH, AF
Posts: 147
Got an email about "Upgrade your flight to XXX for $YYY"
I am traveling SIN-DXB-CDG, CDG-DXB-SIN over next two weeks, and just got an email to upgrade my first leg. Unfortunately, it is the one I care least about, so I am going to give it a miss.
As per this thread, I believe this is because either they're oversold in Y and have space in J, or completely unsold in Y and just want me to experience J as they know I am willing to pay (I've been looking to upgrade the return segment to ease 7 hour layover.)
Question for veterans: Are such emails frequent? I would take the offer of DXB-SIN in a flash if one were to reach my inbox in a week from now. Can I influence that, if at all?
As per this thread, I believe this is because either they're oversold in Y and have space in J, or completely unsold in Y and just want me to experience J as they know I am willing to pay (I've been looking to upgrade the return segment to ease 7 hour layover.)
Question for veterans: Are such emails frequent? I would take the offer of DXB-SIN in a flash if one were to reach my inbox in a week from now. Can I influence that, if at all?
Jul 14, 2014, 5:57 am
#2
Ambassador: Emirates Airlines
Join Date: Sep 2004
Location: Manchester, UK
Posts: 18,613
Yes, they are sent out frequently. But it seems to be pretty random who they get sent to.
I've never received one, but my wife gets them regularly, even though it's me who booked the flights.
As you've received one, I'd suggest that this would be a good sign that you'll get future offers.
I've never received one, but my wife gets them regularly, even though it's me who booked the flights.
As you've received one, I'd suggest that this would be a good sign that you'll get future offers.
Jul 14, 2014, 8:16 pm
#5
Original Poster
Join Date: Dec 2012
Location: OSL
Programs: BA Gold, SQ Silver, LH, AF
Posts: 147
Yes, they are sent out frequently. But it seems to be pretty random who they get sent to.
I've never received one, but my wife gets them regularly, even though it's me who booked the flights.
As you've received one, I'd suggest that this would be a good sign that you'll get future offers.
I've never received one, but my wife gets them regularly, even though it's me who booked the flights.
As you've received one, I'd suggest that this would be a good sign that you'll get future offers.
Jul 14, 2014, 9:25 pm
#7
Moderator, Trip Reports
Join Date: Jul 2009
Location: Denver, CO
Programs: UA GS-2MM, Marriott Ambassador
Posts: 3,715
They send them out typically to new Skywards members or lower tiered members. And more often than when Y is oversold and there is capacity in J. I used to get them a lot ex MEL, but when I reached Gold (prior to Plat existing) I started to play roulette and declined the email offer and simply waited for the upgrade Gods to appear on the say. Which they always did.
My advice though is if it is the sector you want and the price falls within your reach, do it.
And no, you cant influence the process (eg of receiving them). Its done via the CRM system.
My advice though is if it is the sector you want and the price falls within your reach, do it.
And no, you cant influence the process (eg of receiving them). Its done via the CRM system.
Jul 15, 2014, 2:24 am
#10
Join Date: Feb 2014
Posts: 15
We are only Skywards blue, about to get to silver, but have had an email upgrade on our last three flights.
The first was from SIN to MEL, which we took as it was an excellent price (around $200 SGD from memory).
We went from MEL to DXB to PRG in January and were offered one then for the MEL DXB leg, we didn't take it as it was very expensive and there were four of us. We then got another for the DXB to PRG leg, also did not take that as again very expensive.
A couple of days before our return we were offered ZRH to DXB and DXB to MEL. We didn't take the first offer but did take the DXB to MEL as it was the A380.
So on that basis, you are quite likely to get another offer.
The first was from SIN to MEL, which we took as it was an excellent price (around $200 SGD from memory).
We went from MEL to DXB to PRG in January and were offered one then for the MEL DXB leg, we didn't take it as it was very expensive and there were four of us. We then got another for the DXB to PRG leg, also did not take that as again very expensive.
A couple of days before our return we were offered ZRH to DXB and DXB to MEL. We didn't take the first offer but did take the DXB to MEL as it was the A380.
So on that basis, you are quite likely to get another offer.
Jul 15, 2014, 11:06 pm
#12
Join Date: Mar 2014
Location: LON
Programs: EK (G), VS (G), EY (G), BA (B) & HH (D)
Posts: 15
Usually, a few days before flight.
Getting this offer does not necessarily mean the cabin you originally booked in is oversold. I have been in Y cabin with many empty seats after not taking up on the offer. And I get a quite a few special offer 'first come first served' upgrade email messages!
I have a feeling it is part of their 'J product' marketing activity.........
And, if my memory serves me correctly, I did get the J class miles credit on the occasions I opted for the upgrade but no chauffeur service.
Getting this offer does not necessarily mean the cabin you originally booked in is oversold. I have been in Y cabin with many empty seats after not taking up on the offer. And I get a quite a few special offer 'first come first served' upgrade email messages!
I have a feeling it is part of their 'J product' marketing activity.........
And, if my memory serves me correctly, I did get the J class miles credit on the occasions I opted for the upgrade but no chauffeur service.
Jul 16, 2014, 12:31 am
#14
Join Date: Apr 2014
Location: BOS & SFO
Programs: Alaska MVP Gold
Posts: 675
My dad got one about upgrading BLR-DXB-BOS to J for 3675 AED last week. $992 for each of us (me, dad, brother) seemed too much at that time and seems like the price has gone up in a week as upgrading is now $4713 for all of us.
Jul 16, 2014, 12:37 am
#15
Join Date: Jun 2011
Location: United Kingdom
Programs: Skywards Blue :-(, HHonors Gold, SPG Gold, GHA Platinum
Posts: 2,531
Usually, a few days before flight.
Getting this offer does not necessarily mean the cabin you originally booked in is oversold. I have been in Y cabin with many empty seats after not taking up on the offer. And I get a quite a few special offer 'first come first served' upgrade email messages!
I have a feeling it is part of their 'J product' marketing activity.........
And, if my memory serves me correctly, I did get the J class miles credit on the occasions I opted for the upgrade but no chauffeur service.
Getting this offer does not necessarily mean the cabin you originally booked in is oversold. I have been in Y cabin with many empty seats after not taking up on the offer. And I get a quite a few special offer 'first come first served' upgrade email messages!
I have a feeling it is part of their 'J product' marketing activity.........
And, if my memory serves me correctly, I did get the J class miles credit on the occasions I opted for the upgrade but no chauffeur service.
I suspect that the J miles being credited for a upgraded J ticket was an error.
They do try to get it back sometimes. My friends mileage balance slipped to a negative value after the airline took back some miles credited in error ( don't remember if it was EK)