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Truncated surname on air line ticket.

Truncated surname on air line ticket.

Old May 14, 14, 4:12 pm
  #1  
Original Poster
 
Join Date: May 2014
Posts: 4
Truncated surname on air line ticket.

Hi all,

I just booked my tickets to Colombo from London Heathrow and realised that my surname has been truncated 3 character from the end. This is because I've got a very long surname. So instead of what should be R******************AGE the ticket reads R******************A. I am assuming this is because of system character restrictions.

Would this be a huge problem?

I am not sure where my paranoia comes from really as I have travelled internationally, various times in the last 10 years with shortened versions of my name, abbreviated versions, wrong spellings etc. but have never been told off or denied boarding! I've spoken to the airline and they said it COULD be a problem, but, if you didn't have trouble before you PROBABLY might not have trouble this time. They have added a note on my ticket to say its missing the last two letters.

I am flying emirates and although I have travelled a lot in the last 10 years, I have never flown Emirates.This is probably why I am paranoid.

Any input is appreciated.

Thank you in advance.
vtrat is offline  
Old May 14, 14, 4:19 pm
  #2  
 
Join Date: Apr 2011
Location: Switzerland, United Kingdom
Programs: Skywards, ANA
Posts: 24
Hi,

Don't worry, This is quite normal when you have a long surname. I have a very long surname too and I frequently fly with Emirates and I've never had any problems. After all, your complete name is registered in the airline database.
pilote21 is offline  
Old May 14, 14, 4:24 pm
  #3  
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Join Date: May 2014
Posts: 4
Originally Posted by pilote21 View Post
Hi,

Don't worry, This is quite normal when you have a long surname. I have a very long surname too and I frequently fly with Emirates and I've never had any problems. After all, your complete name is registered in the airline database.
Thanks pilote21, does your etickets show up with truncated names too? When I go in to manage my booking via their website, the name on there is truncated by three letters too. So, I am assuming it went in to the system truncated. Really hope this wont be a problem as a re-issue would cost a fortune as the cost of my ticket has gone up quite a lot.
vtrat is offline  
Old May 14, 14, 4:42 pm
  #4  
 
Join Date: Apr 2011
Location: Switzerland, United Kingdom
Programs: Skywards, ANA
Posts: 24
My surname on tickets is always truncated by few letters but I don't remember whether is truncated in manage my booking or not. Is the beginning of your name correct ? If so, there is no problem, that's normal.
pilote21 is offline  
Old May 14, 14, 5:07 pm
  #5  
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Join Date: May 2014
Posts: 4
Phew thanks! Yes the beginning until the last three digits are correct!
vtrat is offline  
Old May 15, 14, 8:21 pm
  #6  
 
Join Date: Jun 2012
Location: Scotland, Spain
Programs: Skywards Gold, Amex Plat
Posts: 677
(OT but trying to be helpful).

If you booked directly on Emirates.com remember to bring the Credit Card you purchased your flights with. They more often than not want to inspect this at Checkin at CMB.
marconess is offline  

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