Email Annoyance
#1
Original Poster
Join Date: Dec 2013
Location: Accra
Programs: Skywards Gold, TK Elite +, Hilton Diamond
Posts: 220
Email Annoyance
Hey all!
For the past year or so, I've had a message on my Skywards dashboard that says my email address is invalid, despite it being one I use on a daily basis. I've tried my hardest to get it removed. I've changed the email address on file, and even called/emailed Emirates. But according to them there is no issue. I'm CONSTANTLY (and I mean literally every single flight I take with EK) approached by the head purser and asked to confirm my email as the one they have on file is invalid.
While it isn't really a big deal and doesn't affect me majorly, it is slightly annoying. I still receive correspondence from EK in whatever email I have on file.
Is this only me? Or is anyone else experiencing it too?
For the past year or so, I've had a message on my Skywards dashboard that says my email address is invalid, despite it being one I use on a daily basis. I've tried my hardest to get it removed. I've changed the email address on file, and even called/emailed Emirates. But according to them there is no issue. I'm CONSTANTLY (and I mean literally every single flight I take with EK) approached by the head purser and asked to confirm my email as the one they have on file is invalid.
While it isn't really a big deal and doesn't affect me majorly, it is slightly annoying. I still receive correspondence from EK in whatever email I have on file.
Is this only me? Or is anyone else experiencing it too?
#3
Join Date: Mar 2010
Location: Dubai, UAE
Programs: Skywards Plat, Etihad Gold, Aerosvit Gold, Virgin Silver, AA lifetime Gold, Sirius Gold
Posts: 1,229
Used to happen to me so I changed my email address anyway to one that was not being used by any others of my family and hey presto ... never asked again.
#4
Join Date: Jun 2011
Location: United Kingdom
Programs: Skywards Blue :-(, HHonors Gold, SPG Gold, GHA Platinum
Posts: 2,527
I had the same issue as well. I had used my email ID for my mom and dads tickets so that I could manage their booking . Same issue with invalid email but I was getting all emirates emails to my inbox. I wonder if the pursers computer has a different software which flags up if the same email address is used for different accounts .
I changed my gmail address and it has since been OK. I wonder who the OP's email provider is? Also is it a complicated email address with additional characters.?
#5
Original Poster
Join Date: Dec 2013
Location: Accra
Programs: Skywards Gold, TK Elite +, Hilton Diamond
Posts: 220
I had the same issue as well. I had used my email ID for my mom and dads tickets so that I could manage their booking . Same issue with invalid email but I was getting all emirates emails to my inbox. I wonder if the pursers computer has a different software which flags up if the same email address is used for different accounts .
I changed my gmail address and it has since been OK. I wonder who the OP's email provider is? Also is it a complicated email address with additional characters.?
I changed my gmail address and it has since been OK. I wonder who the OP's email provider is? Also is it a complicated email address with additional characters.?
To answer your question, I have tried Yahoo, Gmail, Hotmail (now Outlook), and our own private domain hosted by Godaddy. There were no special characters in my address - not even a number.
Like I said, it's not a major problem. It's interesting to see that a few people have been experiencing this though. Makes you wonder about the server-side mechanics of the enigma that is Emirates administration.