Email Annoyance

Old Dec 21, 13, 3:08 am
  #1  
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Join Date: Dec 2013
Location: Accra
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Question Email Annoyance

Hey all!

For the past year or so, I've had a message on my Skywards dashboard that says my email address is invalid, despite it being one I use on a daily basis. I've tried my hardest to get it removed. I've changed the email address on file, and even called/emailed Emirates. But according to them there is no issue. I'm CONSTANTLY (and I mean literally every single flight I take with EK) approached by the head purser and asked to confirm my email as the one they have on file is invalid.

While it isn't really a big deal and doesn't affect me majorly, it is slightly annoying. I still receive correspondence from EK in whatever email I have on file.

Is this only me? Or is anyone else experiencing it too?
EK788 is offline  
Old Dec 21, 13, 6:27 am
  #2  
 
Join Date: Mar 2013
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Exact same thing happens to my partner every single time. Drives him mad.
biggee77 is offline  
Old Dec 21, 13, 9:00 pm
  #3  
 
Join Date: Mar 2010
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Used to happen to me so I changed my email address anyway to one that was not being used by any others of my family and hey presto ... never asked again.
mrtdxb is offline  
Old Dec 21, 13, 11:03 pm
  #4  
 
Join Date: Jun 2011
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Originally Posted by mrtdxb View Post
Used to happen to me so I changed my email address anyway to one that was not being used by any others of my family and hey presto ... never asked again.

I had the same issue as well. I had used my email ID for my mom and dads tickets so that I could manage their booking . Same issue with invalid email but I was getting all emirates emails to my inbox. I wonder if the pursers computer has a different software which flags up if the same email address is used for different accounts .

I changed my gmail address and it has since been OK. I wonder who the OP's email provider is? Also is it a complicated email address with additional characters.?
ukdoctor is offline  
Old Dec 22, 13, 12:33 am
  #5  
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Originally Posted by ukdoctor View Post
I had the same issue as well. I had used my email ID for my mom and dads tickets so that I could manage their booking . Same issue with invalid email but I was getting all emirates emails to my inbox. I wonder if the pursers computer has a different software which flags up if the same email address is used for different accounts .

I changed my gmail address and it has since been OK. I wonder who the OP's email provider is? Also is it a complicated email address with additional characters.?
The email address I had on file WAS being used by another Skywards account. However I since changed it to my personal email, then my work email. I even created a brand new email address to use with it. However I faced the same issue each time.

To answer your question, I have tried Yahoo, Gmail, Hotmail (now Outlook), and our own private domain hosted by Godaddy. There were no special characters in my address - not even a number.

Like I said, it's not a major problem. It's interesting to see that a few people have been experiencing this though. Makes you wonder about the server-side mechanics of the enigma that is Emirates administration.
EK788 is offline  
Old Dec 22, 13, 12:36 am
  #6  
 
Join Date: Jan 2011
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Me too :0(
Northumberland Lady is offline  

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