Is the egates office in Premium T3 open @11pm?
 

I want to put my egate function on my new Platinum card. Is the egate office in the Business/First departure area of T3 (the one behind passport control, on the right hand side of the corridor) open in the evening, around 11pm?

No. 7am to 1pm

:rolleyes:

Welcome to dubai!

Are you sure about that, in the airport?

I'm pretty sure the egate registration section at T3 (on the right, before security) is open 24 hrs.
I remember going there at weird hours to get my card activated.

I tried to go there today and that's what they told me so had to go back to the one in economy

How to Activate E-Gate on Gold Card?
 

I'm flying through DXB next week, but will be stopping over for a couple of days rather than my normal straight transit. As I am now Gold, I thought its probably worth me getting the free activation of my card for e-gate, so I can use it in the future.

I will be getting into DXB at roughly 19.00 on Monday, and then flying out at roughly 03.00 on Thursday.

What are peoples experiences? Can I just do it from the immigration counters when I arrive?

Thanks for your help

There was a thread on this a couple of months ago on the Emirates board - have a quick search and you should find it. Bottom line, you'll need to clear standard immigration and then go upstairs and get the egate accreditation added.

Just a quick addition: you cannot activate a new e-gate card at the immigration office after immigration at the FC/BC departure clearance area. I wanted to do a new activation on my new Gold card there, queued for about 20 minutes, and on reaching the officer at the e-gate desk I was told that they could only do renewals there - no new activations. This although I was told by the Emirates agent at checkin that I could activate my Gold card there.

It's not clear from your question but are you a UAE national or holder of a resident visa? If you are not, you can't apply for an e gate card.

Thanks for the heads up. Where did you end up going to get it activated?

Sorry, missed that off. I'm from the UK, so am eligible for e-gate, as nationals of the UAE's visa waiver countries can also get it.

Thanks for the advice. I've just done a search and eventually found this http://www.flyertalk.com/forum/emira...process-3.html which includes your experience. Cheers

E-gate facility - process for new users
 

Apologies if this has been covered before, but just wanted to get current information/clarification on use of e-gate from you DXB regulars......

I understand that Skywards membership cards are sent out once qualifying flights have been completed.

Does the card (and even if only blue status initially?) then allow immediate use of e-gate facilities in Dubai, or does it first need to be 'enabled' or activated in some way ? What does the process actually involve please, and what exactly are the benefits of e-gate ?

Someone with more knowledge will be able to answer.

But I obeserved yesterday that a lot of people had difficulty using the system, but definitely better than waiting in a long queue for 20 minutes or so.