Chauffeur service query
Oct 12, 2012, 3:41 pm
#2
Moderator, Trip Reports
Join Date: Jul 2009
Location: Denver, CO
Programs: UA GS-2MM, Marriott Ambassador
Posts: 3,715
As far as I know, you wouldn't be entitled to chauffeur service as its considered trans tasman and only F qualifies.
Oct 12, 2012, 3:54 pm
#3
Join Date: Nov 2010
Location: Auckland
Programs: Skywards, Airpoints
Posts: 37
From EK website:
"Business Class itineraries which are exclusively between New Zealand and Australia are not eligible for Chauffeur-drive.
All other itineraries are eligible, including Business Class itineraries which involve a stopover in Australia. Not permitted for inter-terminal transfers."
By the sounds of it, you would only be eligible if the SYD - BKK sector was in J as well.
"Business Class itineraries which are exclusively between New Zealand and Australia are not eligible for Chauffeur-drive.
All other itineraries are eligible, including Business Class itineraries which involve a stopover in Australia. Not permitted for inter-terminal transfers."
By the sounds of it, you would only be eligible if the SYD - BKK sector was in J as well.
Oct 12, 2012, 7:21 pm
#4
Join Date: Nov 2007
Location: KYE
Posts: 4,156
Did you book this as a thorough AKL-BKK fare and upgraded the first sector? if that's the case then you should be eligible for chauffeur drive at AKL and on arrival to SYD.
If you booked them as separate tickets then what others have already said applies.
If you booked them as separate tickets then what others have already said applies.
Oct 12, 2012, 7:24 pm
#5
Join Date: Nov 2007
Location: KYE
Posts: 4,156
From EK website:
"Business Class itineraries which are exclusively between New Zealand and Australia are not eligible for Chauffeur-drive.
All other itineraries are eligible, including Business Class itineraries which involve a stopover in Australia. Not permitted for inter-terminal transfers."
By the sounds of it, you would only be eligible if the SYD - BKK sector was in J as well.
"Business Class itineraries which are exclusively between New Zealand and Australia are not eligible for Chauffeur-drive.
All other itineraries are eligible, including Business Class itineraries which involve a stopover in Australia. Not permitted for inter-terminal transfers."
By the sounds of it, you would only be eligible if the SYD - BKK sector was in J as well.
The official text for SYD is:
"Business Class itineraries which are exclusively between Australia and New Zealand are not eligible for Chauffeur-drive.
Maximum capacity per sedan is two adults, with a total luggage limit of two suitcases plus one carry-on bag. Additional charges apply if a larger vehicle or child or infant car seat is required."
Oct 13, 2012, 3:02 pm
#6
Original Poster
Join Date: Nov 2010
Posts: 54
Will give EK call closer to the time and politely ask. Certainly not expecting.
Oct 13, 2012, 3:50 pm
#7
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 44,595
Even where eligable in business class ( e.g. Europe-AU-NZ ) where there is a stopover in Australia I have seen cases where the chauffeur drive does not appear for booking online and requires a call to EK explaining why it is eligable in order to get a chauffeur booked on the trans tasman sectors
With an economy trip to Bangkok with just an upgrade on the trans tasman leg, I would suspect that it wouldnt be granted
With an economy trip to Bangkok with just an upgrade on the trans tasman leg, I would suspect that it wouldnt be granted