EK Dubai First Class Timeless Spa: Another BIG DISAPPOINTMENT
Nov 12, 2012, 6:32 pm
#1
Suspended
Original Poster
Join Date: Aug 2010
Location: Vancouver
Programs: CX DM, SQ TPP, QF GO LIFE, OZ*G LIFE, Marriott TIT LIFE, WOH GLOBALIST LIFE, HH DM, BA GO LIFE
Posts: 598
EK Dubai First Class Timeless Spa: Another BIG DISAPPOINTMENT
Not to be over critical on EK but facts speak for itself.
What's with complimentary 15 minutes for foot or head message for First Class passengers. Come on EK, these are your high yielding customers and only 15 minutes.
If you want to top-up for another additional 25 minutes, then you have to folk out an additional USD 55 for foot treatment and USD 39 for head massage.
TG offers 30 minutes complimentary foot or head/neck massage for even business class passengers at BKK (their home base) and the Qantas First Class in SYD is even more generous than EK at DXB.
EK, get your act together will ya!
What's with complimentary 15 minutes for foot or head message for First Class passengers. Come on EK, these are your high yielding customers and only 15 minutes.
If you want to top-up for another additional 25 minutes, then you have to folk out an additional USD 55 for foot treatment and USD 39 for head massage.
TG offers 30 minutes complimentary foot or head/neck massage for even business class passengers at BKK (their home base) and the Qantas First Class in SYD is even more generous than EK at DXB.
EK, get your act together will ya!
Nov 12, 2012, 8:09 pm
#2
Suspended
Join Date: Aug 2012
Location: New York
Programs: EK Plat, UA GS, Hyatt Diamond, SPG Platinum, Marriott Platinum, Amex Centurion
Posts: 514
I've used the spa once since the lounge opened. I think its a waste of time. I could use that 15 minutes getting some work done. If it was longer as you suggested, I might use it more, but i don't think its worth 15 minutes of my time. I haven't used the QF or TG F lounges at SYD and BKK, but I've heard great things. Hopefully we can access the QF F lounge at SYD while flying EK F due to the partnership!
I think there is an option of manicures or pedicures for woman, so I guess that can get done in 15 minutes, so it might be of use to them.
But the EK F lounge at DXB is still my favorite airline lounge in the world! I can't wait for the new lounge in the new concourse. It apparently takes up an entire floor!
-ek202
P.S.- I think a majority of pax don't use it, which is why they only give the complimentary 15 min.
I think there is an option of manicures or pedicures for woman, so I guess that can get done in 15 minutes, so it might be of use to them.
But the EK F lounge at DXB is still my favorite airline lounge in the world! I can't wait for the new lounge in the new concourse. It apparently takes up an entire floor!
-ek202
P.S.- I think a majority of pax don't use it, which is why they only give the complimentary 15 min.
Last edited by Emirates202; Nov 12, 2012 at 8:23 pm
Nov 13, 2012, 1:35 am
#7
Moderator: Emirates Skywards and Qatar Airways Privilege Club
Join Date: Mar 2010
Location: 12R/30L
Programs: EK Gold|EY Gold|Bonvoy Ambassador| IHG Plat|HHonors Diamond
Posts: 2,818
Nov 13, 2012, 4:38 am
#10
Join Date: Mar 2010
Location: Dubai, UAE
Programs: Skywards Plat, Etihad Gold, Aerosvit Gold, Virgin Silver, AA lifetime Gold, Sirius Gold
Posts: 1,229
Next time I am at the massage parlour for a VIP massage (nearest thing to First Class equivalent I guess) I will ask them for a free airline ticket. Wish me luck.
Nov 13, 2012, 4:48 am
#11
Join Date: Oct 2006
Location: Delhi
Programs: Emirates gold *alliance silver jet airways platinum tridentprivilege gold.
Posts: 1,817
To the OP, the massage is a promotional gimmick for the spa. Just like on BA. Whereas on TG, it's selling a core national competency. Just like on Srilankan so the last two are longer and more authentic. Likewise on Finnair, theres the sauna, On JL the loos with multiple jets of water, and so on....There's not much authentic you can sell about Dubai, I'm afraid....
Nov 13, 2012, 5:43 am
#12
Join Date: Sep 2011
Location: Land of Oz
Posts: 948
And you might just get it in Bangkok, except don't ask me about your fate 15 mins after takeoff
To the OP, the massage is a promotional gimmick for the spa. Just like on BA. Whereas on TG, it's selling a core national competency. Just like on Srilankan so the last two are longer and more authentic. Likewise on Finnair, theres the sauna, On JL the loos with multiple jets of water, and so on....There's not much authentic you can sell about Dubai, I'm afraid....
To the OP, the massage is a promotional gimmick for the spa. Just like on BA. Whereas on TG, it's selling a core national competency. Just like on Srilankan so the last two are longer and more authentic. Likewise on Finnair, theres the sauna, On JL the loos with multiple jets of water, and so on....There's not much authentic you can sell about Dubai, I'm afraid....
Nov 13, 2012, 8:30 am
#13
Join Date: Feb 2011
Location: 09/27
Programs: BA, TK, EK
Posts: 767
I'm about to head in the 'spa' direction and see if they still offer haircuts. I don't have very much hair so it should be a simple test...
Nov 13, 2012, 8:41 pm
#14
Join Date: Jun 2011
Location: United Kingdom
Programs: Skywards Blue :-(, HHonors Gold, SPG Gold, GHA Platinum
Posts: 2,531
Nov 15, 2012, 1:45 pm
#15
Join Date: Nov 2011
Location: West Coast, USA
Programs: Skywards Platinum
Posts: 3,747
I love the spa in the F lounge, can't believe anybody would complain about getting a free massage. The Egyptian guy there is fantastic at foot massages. But, I usually get a haircut each time, regardless of the description it is a full haircut. Then, I pay for a 25 minute foot massage.
As far as its popularity goes, I sign up the moment I get into the F lounge and I often have to wait an hour or more to get in, during which time I am having the filet mignon at the restaurant.
As far as its popularity goes, I sign up the moment I get into the F lounge and I often have to wait an hour or more to get in, during which time I am having the filet mignon at the restaurant.