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Problems changing booking online and over phone

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Old Jun 28, 12, 3:53 am
  #1
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Join Date: Nov 2010
Posts: 54
Problems changing booking online and over phone

Hi
Have a flight booked from Europe return to NZL. Went into manage my booking to try and change a flight and it comes up with an error (before any options at all come up) and to call emirates. So I called them and to their surprise they couldn't change it either(when they usually can).

It is booked one way in economy and oneway in first and one of the economy legs is currently waitlisted for a points upgrade to J.

Any ideas?
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Old Jun 28, 12, 4:28 am
  #2
Zol
Moderator: Emirates Skywards and Qatar Airways Privilege Club
 
Join Date: Mar 2010
Location: 12R/30L
Programs: EK Gold| EY Gold|IHG Plat|HHonors Diamond|SPG Plat
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Seems odd that EK also said they can't change. Just ring them up and try again.
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Old Jun 28, 12, 5:23 am
  #3
 
Join Date: Nov 2004
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Was it booked directly with EK or via another online engine or travel agent
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Old Jun 28, 12, 5:41 am
  #4
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Originally Posted by yyzlhr View Post
Was it booked directly with EK or via another online engine or travel agent
Was booked online with EK.
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