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-   -   Problems changing booking online and over phone (https://www.flyertalk.com/forum/emirates-skywards/1361254-problems-changing-booking-online-over-phone.html)

scwappy Jun 28, 2012 2:53 am
Problems changing booking online and over phone
 
Hi
Have a flight booked from Europe return to NZL. Went into manage my booking to try and change a flight and it comes up with an error (before any options at all come up) and to call emirates. So I called them and to their surprise they couldn't change it either(when they usually can).

It is booked one way in economy and oneway in first and one of the economy legs is currently waitlisted for a points upgrade to J.

Any ideas?

Zol Jun 28, 2012 3:28 am
Seems odd that EK also said they can't change. Just ring them up and try again.

yyzlhr Jun 28, 2012 4:23 am
Was it booked directly with EK or via another online engine or travel agent

scwappy Jun 28, 2012 4:41 am
Originally Posted by yyzlhr (Post 18834882)
Was it booked directly with EK or via another online engine or travel agent
Was booked online with EK.


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