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Old Feb 25, 2012, 2:00 pm
  #1  
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Manage My Booking Down??

Hello!

Long time lurker, first time poster!!

Am due to fly back from Sydney to Dubai tomorrow, have been trying the MYB section on the Emirates website for a couple of days now to see if my seat requests etc are correct.

Anyway, all I get is a session time out error (it is not timing out, it takes around 4 seconds for the message to come up) or I get an invalid session message. One or the other.

The booking reference is correct.

Is anyone else having problems?

Thank you.
RichL is offline  
Old Feb 25, 2012, 2:16 pm
  #2  
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I just checked my return flight from MEL to SIN this Wed and all is working for me. Leave it a few minutes and try again.
eightblack is online now  
Old Feb 25, 2012, 2:20 pm
  #3  
 
Join Date: Dec 2009
Programs: Skywards Gold
Posts: 19
Originally Posted by RichL
Hello!

Long time lurker, first time poster!!

Am due to fly back from Sydney to Dubai tomorrow, have been trying the MYB section on the Emirates website for a couple of days now to see if my seat requests etc are correct.

Anyway, all I get is a session time out error (it is not timing out, it takes around 4 seconds for the message to come up) or I get an invalid session message. One or the other.

The booking reference is correct.

Is anyone else having problems?

Thank you.
Have you upgraded with miles? If so, in my experience on 20+ occasions, seat change NEVER works. All that happens is a blank screen pops up, although you can check in online etc OK
B'mth Boy is offline  
Old Feb 25, 2012, 2:22 pm
  #4  
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Join Date: Feb 2012
Location: EK38 more often than not...
Programs: EK Gold
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Thanks for looking, I've been checking for the past two days mind you!!
RichL is offline  
Old Feb 25, 2012, 4:00 pm
  #5  
 
Join Date: Jan 2010
Posts: 9,307
Clear your cookies and history and retry or use a different browser.
ft101 is offline  
Old Feb 25, 2012, 8:42 pm
  #6  
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Join Date: Feb 2012
Location: EK38 more often than not...
Programs: EK Gold
Posts: 691
Only have an iPad so a bit difficult to change browsers however I did clear all the cache and cookies but still the same error messages.

I was thinking because the flight is tomorrow that maybe I couldn't see anything, but online check in will not work for me either.
RichL is offline  
Old Feb 25, 2012, 9:22 pm
  #7  
 
Join Date: Oct 2009
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View upcoming travel after logging in doesn't work for me either.
ung1 is offline  
Old Feb 25, 2012, 10:24 pm
  #8  
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Join Date: Feb 2012
Location: EK38 more often than not...
Programs: EK Gold
Posts: 691
Thanks for checking, is a bit strange because it is working for another forum member above, hopefully everything will be okay and I won't be sitting next to the toilet!!
RichL is offline  
Old Feb 29, 2012, 6:41 pm
  #9  
 
Join Date: Feb 2012
Posts: 371
Every other day I seem to have issues with the site - can't manage a booking today and its giving me the :

Please restart your process
Sorry, we were temporarily unable to process your request due to a technical problem. Please contact your local Emirates office for assistance. We apologise for the inconvenience.


lovely!
bizum is offline  
Old Mar 1, 2012, 3:53 am
  #10  
 
Join Date: Aug 2009
Posts: 115
this tool will not work if a addtional item is booked, like a hotel stay
correct?
MarkusToe is offline  
Old Mar 1, 2012, 4:13 am
  #11  
 
Join Date: Jun 2011
Posts: 115
Xxxxx

Last edited by jiggyjig; Nov 25, 2012 at 7:46 pm
jiggyjig is offline  
Old Mar 1, 2012, 11:09 am
  #12  
 
Join Date: Feb 2012
Posts: 371
blah - works with mozilla but not IE9
bizum is offline  
Old Mar 2, 2012, 2:56 am
  #13  
 
Join Date: Sep 2010
Location: london
Posts: 317
MYB is all over the shop for me.

I can only access three of six sectors for seat selection, and it wont even save any of those!

It cannot calculate the mileage for my trip, and is generally behaving like a petulant child.

I've had the same results with Safari and IE9.
yanny baba is offline  
Old Mar 2, 2012, 3:01 am
  #14  
 
Join Date: Sep 2011
Location: Land of Oz
Posts: 948
IE9 is evil and should be wiped from the face of the earth if something is playing up like MYB i think IE9 would just exacerbate the problem
Firemansam is offline  


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