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-   -   Disappointed with Emirates (https://www.flyertalk.com/forum/emirates-skywards/1305427-disappointed-emirates.html)

CommittedLurker Jan 22, 2012 8:17 pm

Thanks for the snarky comments.

What I would like is for someone to check on me after 15-20 minutes while eating if I would like a drink refill or anything else.

Once they serve what I "order", the FA only comes back after 30 minutes to clear the table, and then ask if I want anything else.

It would be nice if they would come by some time in between. Too often, I have seen the FA's just chatting in the galley. Absolutely not acceptable in F. LH has a much better level of service in F.

SingaporeJoe Jan 22, 2012 8:56 pm


Originally Posted by CommittedLurker (Post 17867141)
Thanks for the snarky comments.

You are welcome. Apologies if my comments had the odorative properties of the South end of a Northbound mule.

I guess we all have somewhat different travel patterns and (not unrelated) different expectations of the service. I try to do all my traveling by night so I just want to go to sleep and be left alone. The most irritating thing I have regularly experienced was with QF where - even when flying economy - a crew member would specifically come over to welcome elite frequent flyers onboard. Some probably see that as recognition of frequent customers whereas I saw it as another nuisance on a flight in par with unnecessary PA announcements.

I do nevertheless agree with you that increasingly the crew doesn't seem that motivated and that does have a negative impact on Emirates. I don't really care as to me EK is still by far the best option on my regular routes and even if, say, SQ offers a more consistent and better service, the huge difference in price tags between EK and SQ makes it a no brainer to fly EK. Besides, I find that whole SIA Girl concept as tacky and outdated as Roger Moore's James Bond.

CommittedLurker Jan 22, 2012 9:18 pm


Originally Posted by SingaporeJoe (Post 17867340)
You are welcome. Apologies if my comments had the odorative properties of the South end of a Northbound mule.

I guess we all have somewhat different travel patterns and (not unrelated) different expectations of the service. I try to do all my traveling by night so I just want to go to sleep and be left alone. The most irritating thing I have regularly experienced was with QF where - even when flying economy - a crew member would specifically come over to welcome elite frequent flyers onboard. Some probably see that as recognition of frequent customers whereas I saw it as another nuisance on a flight in par with unnecessary PA announcements.

I agree on being left alone, which is somewhat the purpose of the suites. However, when I am eating, it would be nice if someone checked in on me rather than just come by to take away the plates etc. Everytime I have been in F (~5 times in 18 months - not much I concede), I notice that the crew are always just sitting and socializing amongst themselves.

I don't really know why they do this, because if you ask for a glass of Dom, they come by every 5-10 minutes to refill. I guess some people drink too much of the stuff on board, and they get used to that. (No FT'er would surely do that, right ?)


Originally Posted by SingaporeJoe (Post 17867340)
I do nevertheless agree with you that increasingly the crew doesn't seem that motivated and that does have a negative impact on Emirates. I don't really care as to me EK is still by far the best option on my regular routes and even if, say, SQ offers a more consistent and better service, the huge difference in price tags between EK and SQ makes it a no brainer to fly EK.

My feelings exactly (on the price front), and that is why I stick with EK and not SQ. LH's hard product, IFE, and horrible Indian food just doesn't suit me, so I am left with EK on my routes.

(Most) all of us have to compromise on something or the other, and in that respect, flying EK Business/First isn't too bad :p

eightblack Jan 23, 2012 12:44 pm


Originally Posted by SingaporeJoe (Post 17866555)

Actually... and I'm not sure whether I'm allowed to say this aloud, but my major dislike to Emirates is the way their first class on the Australian routes has become a major bogan bus experience. Call me a snob, but I would hope for a bit of a standard of appearance in the first class. Thongs, board shorts and wife beaters IMHO are not appropriate.


Originally Posted by Firemansam (Post 17866668)
Money truly doesnt bring class with us Aussies :D
But seriously Centrelink really must be paying the unemployed too much that they can afford First now lol :eek:

You do realise I am an Aussie...and if I was sober when I first read this, would find the outrageous generalisations offensive :)

Lets move on shall we and stay OT.

Firemansam Jan 23, 2012 5:43 pm

You are of course the exception eightblack, your class all the way :D

B747-437B Jan 23, 2012 5:46 pm


Originally Posted by Firemansam (Post 17873632)
You are of course the exception eightblack, your class all the way :D

No, he pretty much fits the stereotype. :p

planes&trains Jan 23, 2012 10:51 pm


Originally Posted by SingaporeJoe (Post 17866928)
Last week on EK404 there also were no napkins with breakfast in F. I was slightly irritated but not enough to bother with pressing the call button and asking for one.

I have successfully acquired panadol on an EK flight but have never specifically asked for any specific pain killer. It is not clear whether the LandingGrea was specifically asking for aspiring and did not get any [assuming there was none onboard], or whether he/she was just trying to get _any_ pain killer without the requests being entertained.

Wanted anything at all to relieve a headache. I have done this in the past as well, when for some reason some screeners like to take a few non-prescription meds out of my bag. So I usually say "aspirin or anything else like that" and FA know what I am asking.

planes&trains Jan 23, 2012 10:54 pm


Originally Posted by freakstar (Post 17866870)
Yea, a napkin makes a trip. how would you have felt if you had a heart attack after taking an asprin? hence why drugs will not be adminsitered on a plane. geniune criticisms are well and good but this is absolute nonsense in my opinion

Really? Because I have had tablets for my headache given to me on multiple occasions and multiple airlines.

ELITEGOLDTRAVELLER Jan 24, 2012 6:11 am


Originally Posted by LandingGear (Post 17875141)
Really? Because I have had tablets for my headache given to me on multiple occasions and multiple airlines.

As far as my experience goes with EK I have been able to get Panadol only.

Asprin was refused although they did have it onboard in the Med Kit IIRC.

ukdoctor Jan 24, 2012 7:00 am


Originally Posted by ELITEGOLDTRAVELLER (Post 17876336)
As far as my experience goes with EK I have been able to get Panadol only.

Asprin was refused although they did have it onboard in the Med Kit IIRC.

Is that because the Aspirin is kept in a separate sealed kit?. I've had to get the crew to open the medical kit on 2 separate occasions(though not on EK) and both times I noticed that it was sealed.I also noted that there was a load of paperwork to be done if the kit was opened.

They might have another kit with non- emergency medication.

ukdoctor Jan 24, 2012 7:03 am


Originally Posted by freakstar (Post 17866870)
Yea, a napkin makes a trip. how would you have felt if you had a heart attack after taking an asprin? hence why drugs will not be adminsitered on a plane. geniune criticisms are well and good but this is absolute nonsense in my opinion


Aspirin is supposed to be given ASAP in all suspected cases of Myocardial Infarction a.k.a heart attack.:):):)

mrtdxb Jan 24, 2012 8:36 am


Originally Posted by LandingGear (Post 17875141)
Really? Because I have had tablets for my headache given to me on multiple occasions and multiple airlines.

I suffer from headaches on occasion which is why I carry my preferred pills as a basic item in my carry on luggage - why leave it to chance?

SingaporeJoe Jan 24, 2012 1:46 pm


Originally Posted by mrtdxb (Post 17877107)
I suffer from headaches on occasion which is why I carry my preferred pills as a basic item in my carry on luggage - why leave it to chance?

So do I, but LandingGear also says that some screeners like to remove medication bits from the hand luggage. Hasn't happened to me, not that I can recall at least, but that doesn't mean it couldn't happen. And each flight most likely has some general purpose pain killers (panadol and such) so one could reasonably expect the crew to distribute it to those in need.

ixplore Jan 24, 2012 3:32 pm

I have only flown Emirates Business Class once (2nd time is coming up in a few days).

It is a big improvement over Economy Class, no doubt about it but the service seemed to be going for the minimum amount. At first I was impressed, the flight attendants asking the passsengers for the drink they would like once the plane has taken off - even before some were properly seated / still busy.

During the flight though the flight attendants pretty much vanished, they were only quick (too quick) to take away food items. Just moments after I was given some roasted nuts, the flight attendant came back to pick them up again.

In Economy Class you at least know that the flight attendants will offer drinks from time to time. After the "take off"-drink this didn't happen in Business Class nor would they ask if "everything is okay" or if one would wish a drink. Are you really expected to use the "call"-button every time you want something to drink in Business Class? I found this to be rather strange, to me it seemed the crew was hiding away, hoping they wouldn't be bothered by the passengers.

I hope my upcoming business-flight will be a different experience (and that the lounge in DXB won't be packed full)

ELITEGOLDTRAVELLER Jan 24, 2012 5:54 pm


Originally Posted by ixplore (Post 17879905)
I have only flown Emirates Business Class once (2nd time is coming up in a few days).
I hope my upcoming business-flight will be a different experience (and that the lounge in DXB won't be packed full)

Hi & Welcome here on the EK forum.

Mate u are more likely to be unhappy rather than Happy on your upcoming flight with EK in J.

EGT


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