Upgrade emails offers FAQ
Jan 11, 2012, 5:58 pm
#31
Moderator, Trip Reports
Join Date: Jul 2009
Location: Denver, CO
Programs: UA GS-2MM, Marriott Ambassador
Posts: 3,715
My take on the upgrade emails is that something within the res system identifies you are a relatively new Skywards member (or Blue) and triggers it. I've not received many upgrade emails as a Gold but received 3-4 as a Blue
I also think that the system triggers the emails when Y is oversold and sends out the offers to try and recoup some revenue before the op-ups have to occur, but I think there is no real system or process. Its hit and miss. No doubt B747 will chime in shortly and wave his arms about EK's revenue management system
Jan 11, 2012, 7:15 pm
#32
Join Date: Oct 2009
Location: OSL
Programs: BA Gold | SK Gold | A3 Gold
Posts: 4,553
I know someone who got the offer as Silver, having been a member for a few years. The strange part was that the seat map looked empty in Y and busy in J, made me wonder why they were sending it out.
I've never received one myself though, but I don't remember the last time I was on EK and there were unsold seats in J.
I've never received one myself though, but I don't remember the last time I was on EK and there were unsold seats in J.
Jan 11, 2012, 11:25 pm
#33
Join Date: Dec 2011
Location: DWC
Programs: OWS, *A G
Posts: 626
I can't recall of ever receiving an offer to upgrade from J-F (and I'm pretty sure EK don't do this) but don't quote me on it. However, I have received plenty of email offers from Y-J. If the flight looks busy down the back - I refuse the email offer and each time I have done that, have been op-upped anyway.
Jan 29, 2012, 11:37 am
#34
Join Date: Jan 2005
Location: Pennsylvania
Programs: AA Platinum Pro, AC *S, Marriott Gold Elite, Hyatt Explorist
Posts: 9,689
Yes, code works whether you received the email or not. I usually try the code out for all my flights just to see if I get lucky and I'd say it works about 10-15% of the time, whether or not I have received a mail offer.
The code syntax is as follows :
YYMMDDxxxx%AAABBB
where :
YY = Year
MM = Month
DD = Day
xxxx = Flight number (with leading "0"s if needed)
% = Cabin you are booked in now (Y or C)
AAA = Origin city
BBB = Destination city
eg. EK 335 from MNL to DXB on 15th January in Y class (upgrade to C) would be :
1201150335YMNLDXB
eg. EK 004 from LHR to DXB on 10th January in C class (upgrade to F) would be :
1201100004CLHRDXB
The code syntax is as follows :
YYMMDDxxxx%AAABBB
where :
YY = Year
MM = Month
DD = Day
xxxx = Flight number (with leading "0"s if needed)
% = Cabin you are booked in now (Y or C)
AAA = Origin city
BBB = Destination city
eg. EK 335 from MNL to DXB on 15th January in Y class (upgrade to C) would be :
1201150335YMNLDXB
eg. EK 004 from LHR to DXB on 10th January in C class (upgrade to F) would be :
1201100004CLHRDXB
Jan 29, 2012, 11:43 am
#35
Join Date: Aug 2000
Location: Exile
Posts: 15,656
Jan 30, 2012, 2:03 pm
#36
Join Date: Jan 2012
Posts: 6
Jan 31, 2012, 2:12 pm
#38
Join Date: Oct 2005
Location: USA
Programs: SQ PPS SOLITAIRE, AA ,HHONOR GOLD, BONVOY GOLD, IHG PLAT
Posts: 2,041
Have never gotten an email like this.
But I am to understand that the upgrades are mostly Y>J, and not J>F ?
Jan 31, 2012, 2:55 pm
#39
Moderator, Trip Reports
Join Date: Jul 2009
Location: Denver, CO
Programs: UA GS-2MM, Marriott Ambassador
Posts: 3,715
From my own experience, I have only ever received the upgrade emails from Y-J and for those bookings they were always booked online.
Jan 31, 2012, 5:30 pm
#40
Join Date: Oct 2005
Location: USA
Programs: SQ PPS SOLITAIRE, AA ,HHONOR GOLD, BONVOY GOLD, IHG PLAT
Posts: 2,041
EK regularly upgrades Y>J (in fact, I would say it happens most of the time - at least on the route that I am on), but J>F is rare.
Thanks.
Jan 31, 2012, 11:04 pm
#41
Join Date: Oct 2009
Location: OSL
Programs: BA Gold | SK Gold | A3 Gold
Posts: 4,553
Have never gotten an email like this.
But I am to understand that the upgrades are mostly Y>J, and not J>F ?
Feb 1, 2012, 12:02 am
#42
Join Date: Jun 2011
Location: United Kingdom
Programs: Skywards Blue :-(, HHonors Gold, SPG Gold, GHA Platinum
Posts: 2,531
The few times I've had upgrade offers was when I booked through expedia. (all
J or the occasional F).I've made my first Y booking on the EK website so fingers crossed.
Feb 1, 2012, 12:21 am
#43
Ambassador: Emirates Airlines
Original Poster
Join Date: Sep 2004
Location: Manchester, UK
Posts: 18,612
Feb 1, 2012, 12:40 am
#44
Moderator: Emirates Skywards and Qatar Airways Privilege Club
Join Date: Mar 2010
Location: 12R/30L
Programs: EK Gold|EY Gold|Bonvoy Ambassador| IHG Plat|HHonors Diamond
Posts: 2,818