Upgrade emails offers FAQ
Jun 14, 2018, 3:59 am
#211
Join Date: Jan 2014
Posts: 985
Thanks for the data point. It was definitely an upgrade offer, not the fare difference right?
Jun 17, 2018, 6:02 am
#213
Join Date: Jun 2018
Programs: EK Gold
Posts: 30
I have just accepted an email offer of upgrade Y to J on EK374 to BKK on 24 June. I was on a flex ticket and the upgrade was for Ł269, usual restrictions of no lounge or car. I can access lounge anyway and the ride into BKK is only Ł25 in a decent limo. Seems like a good deal, although I was also hoping for an op-up to be honest. Fingers crossed for the op-up on my LHR to DXB sector.
Jul 13, 2018, 10:13 am
#215
Join Date: May 2018
Posts: 41
I just received an email yesterday for my upcoming flight next week. I’m already flying in J class and this was an offer to upgrade to F class with Miles only.
I called EK’s customer service number, and they mentioned that currently, the upgrade option is miles only.
As I do not have sufficient miles, I inquired about a cash upgrade over the phone or at the airport. The agent mentioned to try at the ticket counter but currently this is a miles only upgrade.
If there will still be a handful of F seats still available and no other pax upgrade with miles, would I have a good chance of a good deal ($ wise) to upgrade at the ticket counter?
I called EK’s customer service number, and they mentioned that currently, the upgrade option is miles only.
As I do not have sufficient miles, I inquired about a cash upgrade over the phone or at the airport. The agent mentioned to try at the ticket counter but currently this is a miles only upgrade.
If there will still be a handful of F seats still available and no other pax upgrade with miles, would I have a good chance of a good deal ($ wise) to upgrade at the ticket counter?
Jul 31, 2018, 10:37 am
#216
Join Date: Jun 2014
Programs: BAEC Bronze
Posts: 121
Any one got any idea what the check in upgrade offer price is Y to J from MAN to DXB?? I've had Ł358 then Ł461 via email so far but each time there were only 3 seats in P bucket and we need 4 anyway is it likely to be higher than this i.e. Ł461 ??. I know my flight is oversold in Y
Jul 31, 2018, 10:47 am
#217
Join Date: Oct 2015
Location: Economy, mostly :(
Programs: Skywards Gold
Posts: 7,801
Any one got any idea what the check in upgrade offer price is Y to J from MAN to DXB?? I've had Ł358 then Ł461 via email so far but each time there were only 3 seats in P bucket and we need 4 anyway is it likely to be higher than this i.e. Ł461 ??. I know my flight is oversold in Y
Aug 23, 2018, 1:16 am
#220
Join Date: Oct 2015
Location: Economy, mostly :(
Programs: Skywards Gold
Posts: 7,801
With a saver fare you can only upgrade with miles at check-in, we don't have any data to indicate whether a Saver is more or less likely to receive a promotional cash or miles upgrade offer at check-in, but they are targeted and not everyone gets them
Aug 23, 2018, 1:35 am
#221
Join Date: Jan 2010
Posts: 9,307
I've definitely had them on Economy Saver tickets, although not for a few years, a few days in advance of OLCI opening. No idea if pre-purchasing seats makes a difference.
Aug 23, 2018, 4:30 am
#222
Join Date: Jun 2011
Location: United Kingdom
Programs: Skywards Blue :-(, HHonors Gold, SPG Gold, GHA Platinum
Posts: 2,531
I have an economy saver ticket in a few weeks time and will report over here if I get a upgrade offer via email.
The odd thing was that I never got them when I was gold. When I moved down to silver I used to get them quite often .
This will be my first Y flight as a blue and will see what happens.
The odd thing was that I never got them when I was gold. When I moved down to silver I used to get them quite often .
This will be my first Y flight as a blue and will see what happens.
Aug 23, 2018, 4:59 am
#223
Join Date: Sep 2014
Location: France
Programs: SkyTeam Plat, Bonvoy Plat
Posts: 49
We flew from Bali to Dubai 2 weeks ago, with my wife and my 2 daughters (adults). We had 3 different booking files.
Saver tickets
As a gold member, I did not receive any upgrade offer by email.
My 2 daughters, blue member, received each an upgrade offer by email. I bought the upgrade for them and took their boarding passes for me and my wife.
Business class was empty.
I still do not understand why I was refused to upgrade with my miles for this leg when I called Emirates, prior to the flight.....
Saver tickets
As a gold member, I did not receive any upgrade offer by email.
My 2 daughters, blue member, received each an upgrade offer by email. I bought the upgrade for them and took their boarding passes for me and my wife.
Business class was empty.
I still do not understand why I was refused to upgrade with my miles for this leg when I called Emirates, prior to the flight.....
Last edited by Greglem; Aug 23, 2018 at 5:25 am
Aug 23, 2018, 2:17 pm
#224
Join Date: Feb 2016
Programs: MM, EK, HH, etc.
Posts: 381
Status combined with your travel pattern can actually be counterproductive to receiving discounted offers if their interpretation of the data suggests to them that you are also likely to fly higher cabins on flights at the normal rate. E.g., the last things airlines want to do is create an expectation with frequent fliers that they will often receive these offers, as this is likely to have them hold out for the offers as opposed to booking at higher published fares. As Platinum I hardly ever receive them, and (unsurprisingly) have also experienced others on my flights with low or no status having received offers while I have not. At the end of the day it is the usual game of trying to maximize revenue, not just on a given flight but from the overall relationship with a customer.
Last edited by Wtravel; Aug 23, 2018 at 2:22 pm