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Emirates ticket already bought, but now its cheaper on Emirates.com

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Old Aug 2, 2010, 3:54 am
  #1  
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Join Date: Aug 2010
Posts: 18
Emirates ticket already bought, but now its cheaper on Emirates.com

Hello,

I have just joined this forum.

I am sorry if the question is already asked, but I bought an Emirates ticket from durban to India (return)
I see now that the same ticket is significantly cheaper on the Emirates site.

will they refund me the difference?
Chantal6282 is offline  
Old Aug 2, 2010, 6:28 am
  #2  
 
Join Date: Jul 2010
Location: Southern Germany
Programs: Skywards, Miles & More, Hyatt
Posts: 25
Originally Posted by Chantal6282
Hello,

I have just joined this forum.

I am sorry if the question is already asked, but I bought an Emirates ticket from durban to India (return)
I see now that the same ticket is significantly cheaper on the Emirates site.

will they refund me the difference?
Are you totally sure it is the same ticket? Usually you get flex fares far in advance for cheap. Later on they get real expensive. Closer to the date of travel you usually get saver fares for cheap. But thats a different ticket (e.g. only valid for 3 month. Felx for up to 12 month).

So are you sure you are not comparing felx fares to saver fares?


Anyhow. I doubt you can get a refund. If the price of the ticket available now is much much cheaper though you might be able to save money through cancelling the flight you initially purchased and just buying the new ticket. Cancelling fees might start as low as 200 USD I think.
gagalichen is offline  
Old Aug 2, 2010, 7:00 am
  #3  
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Join Date: Aug 2010
Posts: 18
Hi Gagalichen, thank you for the reply.

I chose the cheapest fares possibly available when booking. And now the exact same fares are cheapers (same dates, same flight numbers etc).

I was wondering about the Emirates best fare gaurantee...will it apply here?
Chantal6282 is offline  
Old Aug 2, 2010, 8:40 am
  #4  
 
Join Date: Feb 2005
Location: Birmingham, UK.
Programs: SkyWards Ex Silver & BA
Posts: 295
Originally Posted by Chantal6282
Hello,

I have just joined this forum.

I am sorry if the question is already asked, but I bought an Emirates ticket from durban to India (return)
I see now that the same ticket is significantly cheaper on the Emirates site.

will they refund me the difference?
I think you will find the answer to that question is NO.

Would you think it fair if Emirates were to put a surcharge on tickets already purchased because they were putting prices up?

Prices do fluctuate due to currency exchange rates, cost of fuel and other running costs, also different categories of tickets become available and withdrawn dependant on sales volume/loads to maximise profitability.

Regarding the prise promise it is for tickets sold by Emirates on-line where the purchaser finds some other website selling the same ticket cheaper. http://www.emirates.com/uk/english/p...guarantee.aspx

Last edited by Basil B; Aug 2, 2010 at 8:45 am Reason: added info on price promise
Basil B is offline  
Old Aug 4, 2010, 12:34 am
  #5  
FlyerTalk Evangelist
 
Join Date: Dec 2004
Location: East Coast
Programs: AA CONCIERGE KEY & 1MM, HILTON DIAMOND
Posts: 11,970
Originally Posted by Chantal6282
Hello,

I have just joined this forum.

I am sorry if the question is already asked, but I bought an Emirates ticket from durban to India (return)
I see now that the same ticket is significantly cheaper on the Emirates site.

will they refund me the difference?
Try calling EK and see what they say. I hope EK doesn't do what US airlines do when fares go down, i.e., they charge you an outrageous change fee and then give you whatever is left (which means that most of the time you are better off not requesting it).
fly747first is offline  
Old Aug 4, 2010, 12:51 am
  #6  
 
Join Date: Dec 2007
Location: Warks.England
Programs: Thai Silver,Skywards Silver,Gulf Silver, Interconti Prority Platinum, FR Priority Q!
Posts: 697
The prices for my New Year flights to BKK in Business have dropped by 17% since I booked them online in March.
I phoned EK who advised me to rebook,then phone them back to cancel original tickets. This I did,they refunded original tickets less £200 pp cancellation fee but still saving me £££'s.
BUT both my bookings were direct with EK, who I found had the best prices and no CC fees.
Incidentally,my reserved seats on all sectors were released straight away & I rebooked them under the new reference
SS

Last edited by Silverswimmer; Aug 5, 2010 at 3:20 pm Reason: seats
Silverswimmer is offline  


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