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What is the general rule for EU compensation?
For my flight, my colleague has managed to change it to another flight with suites. But for sectors like DXB - KUL what kind of compensation are they giving? |
Originally Posted by lsed
(Post 18143238)
What is the general rule for EU compensation?
If an eligable flight is downgraded a passenger is placed in a lower class than that for which a ticket was purchased, for a flight > 3500 km the airline must refund 75% of the cost of the ticket Given that he was re-accommodated on the ex EU flight without a downgrade, no payout For DXB-KUL sector, not being an ex-EU flight, the regulation has no standing |
Originally Posted by Dave Noble
(Post 18143357)
For DXB-KUL sector, not being an ex-EU flight, the regulation has no standing |
Originally Posted by holtju2
(Post 18143649)
When I was referring to the EU regulation it was for the LHR and possibly other flights to/from Europe not the flights that I was booked/ticketed and subsequently downgraded.
For flights from Europe, the downgrade entitlements are 30% of the cost of the ticket for flight < 1500 Km 50% of the cost of the ticket for flight 1500Km to 3500Km 75% of the cost of the ticket for flight > 3500Km |
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