FlyerTalk Forums - Claim Missing Miles functionality disabled on skywards.com?

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satish_ny

Apr 1, 2010 5:59 am

Claim Missing Miles functionality disabled on skywards.com?

I did not get credit for two flights flown on March 20, 2010 even though the Skywards number was clearly in the reservation. I just tried using the Claim Missing Miles link on skywards.com and after I entered the ticket number, got the message:

Please note for all retroactive credits for tickets purchased on or after 01 January 2010, please contact your nearest Skywards Service Centre

This is so strange. Why would EK withdraw a useful functionality of the website?

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