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Gorilaz Nov 7, 2009 6:26 am


Originally Posted by Fish55 (Post 12782788)
Yes, but did you have to pay a cancellation fee? Already this year I have had to fork out 350 pounds to EK for two cancellations to enable me to take EK flights but with cheaper fares from travel agents. So EK have had that money from me on top of what they got from the travel agent. So EK win (?) again!

with a fully flex ticket they normally just charge AED10 for the cancellation of the ticket.

ung1 Nov 7, 2009 9:21 am


Originally Posted by Gorilaz (Post 12783221)
with a fully flex ticket they normally just charge AED10 for the cancellation of the ticket.

I think you meant AED 100. That's the case for most tickets ex-Dubai.

Silverswimmer Nov 8, 2009 5:26 am


Originally Posted by Fish55 (Post 12782788)
Yes, but did you have to pay a cancellation fee? Already this year I have had to fork out 350 pounds to EK for two cancellations to enable me to take EK flights but with cheaper fares from travel agents. So EK have had that money from me on top of what they got from the travel agent. So EK win (?) again!

Me too - but I still saved £400 net on 2 return J class fares over New Year.

Will be more wary when booking my next flight.
Thought I had a bargain on Expedia LHR/DXB/DEL but noticed no refunds/cancellations clause.
Checked on EK site-cheaper and only £100 cancellation, so booking there.

Fish55 Nov 8, 2009 6:14 am


Originally Posted by Silverswimmer (Post 12787112)
Checked on EK site-cheaper and only £100 cancellation, so booking there.

When I tried to change my booking following the withdrawal of the A380 form the BKK-DXB sector on 19 October I was advised that I would have to pay a fee of £300. I replied as follows: "Thank you for your email. Unfortunately I am not prepared to pay GBP300 to change my reservation, having already paid GBP 200 to cancel my previous reservation in order to book the A380 to and from Bangkok. On my return to UK in late October I shall be writing to voice my disappointment that having paid to fly on the A380 in first class my wife and I will not be able to do so on our return from Bangkok to Dubai."

I have yet to write to EK but do not expect too much from them.

Gorilaz Nov 8, 2009 6:17 am


Originally Posted by ung1 (Post 12783755)
I think you meant AED 100. That's the case for most tickets ex-Dubai.

Ooooops AED100 is correct it was a typo.

Brussels traveller Nov 9, 2009 8:07 am


Originally Posted by Gorilaz (Post 12777277)
EK seem to have started a new strategy of making their customers switch to other airlines.

Exactly right! I have permanently changed all my DXB-CPT flights to SAA. Same EK plane, same seat 3,000 Dirhams less! Someone at EK needs to wake up!


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