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-   -   LY website vs. checkmytrip.com (https://www.flyertalk.com/forum/el-al-matmid/885818-ly-website-vs-checkmytrip-com.html)

nsr Nov 5, 2008 9:50 pm

LY website vs. checkmytrip.com
 
I called and asked to have seat assignments for a future flight in C. The agent confirmed the seat assignments, and checkmytrip.com shows them as well. However using LY website via manage my booking, the reservation shows seats unspecified, and our seats taken. Is this a common thing? Do i need to call LY again?

Any help appreciated.

ysmisc Nov 6, 2008 2:55 am


Originally Posted by nsr (Post 10655918)
I called and asked to have seat assignments for a future flight in C. The agent confirmed the seat assignments, and checkmytrip.com shows them as well. However using LY website via manage my booking, the reservation shows seats unspecified, and our seats taken. Is this a common thing? Do i need to call LY again?

Any help appreciated.

This is weird.
From my experience if it is NOT updated in the LY website then there is a problem!
I would have called them again to triple check as last time because of plane changes I "lost" my seats 3 times (got them back each time via a phone call to LY) in 1 week!!!

clubman Nov 6, 2008 9:18 am

Pretty common from my experience.
The website often will not specify your seat numbers yet showing your seats occupied (obviously by you, but doesn’t tell you that...)

I would trust checkmytrip as they always seem to be up to date.

Tagent Nov 6, 2008 11:05 am

When a travel agent makes a reservation in their GDS and reserves seats
the seating is not always reflected on ELAL's website
but don't worry you have it reserved

nsr Nov 6, 2008 11:13 am

Thanks for all the answers.^

Tagent Nov 6, 2008 3:20 pm

checkmytrip.com doesn' refelect any special meal requests, while ELAL does

mkilmo Nov 6, 2008 3:30 pm

checkmytrip in other airlines shows special meal
 

Originally Posted by Tagent (Post 10665183)
checkmytrip.com doesn' refelect any special meal requests, while ELAL does

As a GFMLer - checkmytrip gives me the ACK from the airline if the request was processed.

clubman Nov 7, 2008 4:15 am


Originally Posted by Tagent (Post 10665183)
checkmytrip.com doesn' refelect any special meal requests

It sure does.


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