5-day wait for bags!
Hi,
I checked my luggage through from San Jose to Tel Aviv on Sunday morning, and El Al claimed they didn't get the bags in timeto LAX, so they are on the next flight out -- Thursday evening! This is due to the Shavuot holiday. So I have to wait til Friday to get them. And there are some important business docs in them, too. Am I entitled to any compensation? I live in Israel. Thanks. |
Originally Posted by haniboo
(Post 7776882)
Hi,
I checked my luggage through from San Jose to Tel Aviv on Sunday morning, and El Al claimed they didn't get the bags in timeto LAX, so they are on the next flight out -- Thursday evening! This is due to the Sukkot holiday. So I have to wait til Friday to get them. And there are some important business docs in them, too. Am I entitled to any compensation? I live in Israel. Thanks. |
Originally Posted by haniboo
(Post 7776882)
Am I entitled to any compensation? I live in Israel. Thanks.
It's a tricky one when your luggage doesn’t arrive on your return. (home country) Much easier getting comp when it's the other way round. I would try though, you have nothing to lose. What about you travel insurance, wouldn’t that cover something? |
Originally Posted by haniboo
(Post 7776882)
Am I entitled to any compensation? I live in Israel. Thanks.
I once flew TLV to LHR with a 4 day visit there until flying LHR-ORD on another carrier. I checked my bags at the trom tisa (I forgot, is that the name?) at the mall in Rishon, and like the newbie idiot American frier that I was, I found myself lured in by the plastic bag-wrapping 'service' they were offering. I think the only reason it 'seemed' like a good idea is that I had just bought the suitcases before my monthlong visit, and they still looked brand new. That may not have had anything to do with it, but one of my bags went to EWR (Newark), while the other went to MSQ...Minsk, Belarus. The latter came back with a 'seal' made of fabric string that had been sown through the zipper and sealed with what seemed to be a melted lead ball. Both bags, luckily, arrived the morning before I flew LHR-ORD. (I probably could have fought harder, but I got nothing from LY at the time.) |
Originally Posted by Jakebeth
(Post 7777542)
I once flew TLV to LHR with a 4 day visit there until flying LHR-ORD on another carrier. I checked my bags at the trom tisa (I forgot, is that the name?) at the mall in Rishon, and like the newbie idiot American frier that I was, I found myself lured in by the plastic bag-wrapping 'service' they were offering.
On the other hand, my unwrapped, plastic, suitcases have taken up to three days to catch up with me. |
I find MXP the capital of lost bags everytime I transfer through mine never make it. I lost one last month while going between flights. You have to deal with it and get on or make sure you take clothes in cabin. ^
|
Originally Posted by execflyer
(Post 7778994)
I find MXP the capital of lost bags everytime I transfer through mine never make it. I lost one last month while going between flights. You have to deal with it and get on or make sure you take clothes in cabin. ^
That may be true on connecting flights but I have never connected through MXP. Each time I flew there (even on my way back from the US) I spent a week or so with my UIG (Used Italian Girlfriend) before continuing on to Israel. CDG and FCO are where my bags are usually lost. |
Originally Posted by Dovster
(Post 7778968)
I don't think that was the problem. Before getting hard plastic luggage I had my bags wrapped all the time in MXP and never had a problem with it arriving in TLV.
On the other hand, my unwrapped, plastic, suitcases have taken up to three days to catch up with me. Did someone post recently (or did I read somewhere else) that some of those remote bag drop offs are gone now? Maybe no train station or Rishon? Do/did they have have that kind of thing up in Haifa or anywhere else? |
Originally Posted by Jakebeth
(Post 7781008)
Did someone post recently (or did I read somewhere else) that some of those remote bag drop offs are gone now? Maybe no train station or Rishon? Do/did they have have that kind of thing up in Haifa or anywhere else? |
Originally Posted by Dovster
(Post 7782769)
They are all closed (but I believe LY is supposed to open a new one in Tel Aviv).
There are talks about building a new early check-in facility on the old drive-in open air cinema next to the exhibition grounds in Tel Aviv. I pass by there every day and there is no construction going on at the moment ... |
Originally Posted by apirchik
(Post 7790277)
They are all closed indeed. There is a new service now where they pick the bags from your home for $50.
There are talks about building a new early check-in facility on the old drive-in open air cinema next to the exhibition grounds in Tel Aviv. I pass by there every day and there is no construction going on at the moment ... At your home, office, or any place between Gedera and Netanya and in Jerusalem. It still seems like a pretty good deal if you're traveling as a family with kids. It would probably 'just' work for me as family near whom I usually stay my last nights in Israel live right near Gedera. |
Originally Posted by Jakebeth
(Post 7777542)
(...) one of my bags went to EWR (Newark), while the other went to MSQ...Minsk, Belarus (...)
Such a mess is also worrisome concerning the way their security system is working... Their planes are not supposed to take off with "unaccompanied" luggage; btw, this policy has become widely applied by most airlines, at least on "high risk" flights. But obviously, even LY is not applying it seriously. |
Originally Posted by EL-AL 1971
(Post 7803974)
One bag flew to Newark, the other one to Minsk, and you were flying to London...that's really great!! When did this happen?
Such a mess is also worrisome concerning the way their security system is working... Their planes are not supposed to take off with "unaccompanied" luggage; btw, this policy has become widely applied by most airlines, at least on "high risk" flights. But obviously, even LY is not applying it seriously. Here in the states, and I can't recall the exact order and way the rules were implemented, but I believe that as long as bags are screened for explosives they can fly on any plane. I'm pretty sure this decision was made to avoid the difficulty of pulling bags when pax don't show at the gate, misconnects, etc. Anyway, as far as the situation at LY, it did happen after I and my bags were screened by security. |
Originally Posted by Jakebeth
(Post 7804061)
... but I believe that as long as bags are screened for explosives they can fly on any plane. I'm pretty sure this decision was made to avoid the difficulty of pulling bags when pax don't show at the gate, misconnects, etc...
|
Originally Posted by EL-AL 1971
(Post 7805760)
In Europe, at least for flights to Israel and the US, a plane is not supposed to take off with unacampanied luggage.
However, if the passenger showed for his flight but the baggage did not make it on board, it will be put on a later flight -- even though it will be unaccompanied. |
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