EL AL Religious disaster redux
#61
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You would be surprised to hear this, but there are not really any major "religious observance needs of Haredim" which only EL AL can provide. In fact, I get a far better glatt kosher meal ex-London with BA than I used to get with EL AL (I was LY PL for over 10 years before moving to BA). I have also discovered that a shortish stopover in London when flying TLV-NYC is no big deal, especially as I can get a good kosher meal at the BA lounge in LHR. And I am saving so much money by flying BA (in business and in first class) that if I REALLY needed to get to/from the USA in a hurry I could even afford to fly EL AL ...
#62
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I think if LY honestly communicated that no matter what they'd ensure the pax religious needs will be met (either arrive early in TLV or break at ATH if its not possible), then this whole fiasco could have been avoided. I suspect the pax would have reacted much better too. Like @mikebg rightly points out, the passengers here may have been trying to get ejected and their behavior may not have been entirely unintentional.
Perhaps it’s time for the Israeli government to put in another law/regulation applicable to flights to/from TLV that grants passengers the right to be offloaded from a flight and freely re-accommodated on the next available flight suitable to the passenger when the delay seems likely to mess with the religious observances of a passenger? I’m not serious about this last point, but maybe next time there are elections for MKs, some parties/candidates can put this out there.
#63
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If you can ride a "shabbos" elevator, you can probably remain on a plane that's already in the air.
Now, once you get to TLV, you might have to walk to a hotel., or home... or whatever...
Now, once you get to TLV, you might have to walk to a hotel., or home... or whatever...
#64
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And yet no scheduled common carrier was launched and sustained by the business of just those willing to boycott LY over the Shabbos flying issue.
LY isn’t going to be rendered obsolete by an Orthodox boycott of LY over the Shabbos-flying issue. There just isn’t that much viable O&D competition against LY’s entire network that can be built upon just catering to those willing to boycott over the Shabbos-flying issue. And LY can thus continue to play this game of having its cake and eating it too as and when it really wants to eat it because the Orthodox really don’t have a ton of better choices if wanting to fly an airline that generally doesn’t fly when the Orthodox don’t want the airline to fly.
I think LY has to decide whom they wish to be and to whom. They cant be everything to everybody, which they have been trying to do. That said the Charedi have to do something they hate to, Educate their flocks, to what is and what isnt permissible according to Halacha (Jewish Law). Ive seen it where a person is demanding they be allowed to stand and pray since they Must according to Jewish Law when the fact is they can do so sitting in their seat, I prefer to stand myself but dont demand something and say something which isnt true.
In this case of LY 002 once again LY messed it up badly, they should have gone back to the gate let off whom ever wanted to get off with telling them their tkts will be good only on LY when there is room, unless they have a fully refundable tkt, that the flight will be landing in Europe place to be decided with enough time to get to a hotel before Shabbos and food will be provided. To those not Shomer Shabbos they too will have to get off and another plane will be coming to fly them onto TLV. Case closed. While inflight keep everyone posted where you plan to land and that arrangements have been made treat your passengers exactly how youd want to be treated
#65
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In this case of LY 002 once again LY messed it up badly, they should have gone back to the gate let off whom ever wanted to get off with telling them their tkts will be good only on LY when there is room, unless they have a fully refundable tkt, that the flight will be landing in Europe place to be decided with enough time to get to a hotel before Shabbos and food will be provided. To those not Shomer Shabbos they too will have to get off and another plane will be coming to fly them onto TLV. Case closed. While inflight keep everyone posted where you plan to land and that arrangements have been made treat your passengers exactly how youd want to be treated
The real problem here is not Shabbos observance or not, but EL AL's terrible attitude to their paying customers.
#66
Join Date: Mar 2008
Location: Israel/United States
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Going back to crew using public transportation to get to the airport. My local ( when in US) train station is a few away from JFK air train. We always have loads of individuals going to and from the airport on the train. ( you can tell by the luggage) In ALL the years I've been riding this train--(23) I have NEVER seen flight crew on it. Now, it could be a coincidence--or it could be that flight crew generally use private shuttles or cabs.
Thursday was a freak occurrence. My neighbor said on an express bus for 5.5 hours--to get from Manhattan to Queens. I do not, as posted earlier get crew being late--since it happens when there is no snow too. But, sometimes you need to cut some slack.
Thursday was a freak occurrence. My neighbor said on an express bus for 5.5 hours--to get from Manhattan to Queens. I do not, as posted earlier get crew being late--since it happens when there is no snow too. But, sometimes you need to cut some slack.
#67
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Going back to crew using public transportation to get to the airport. My local ( when in US) train station is a few away from JFK air train. We always have loads of individuals going to and from the airport on the train. ( you can tell by the luggage) In ALL the years I've been riding this train--(23) I have NEVER seen flight crew on it. Now, it could be a coincidence--or it could be that flight crew generally use private shuttles or cabs.
Thursday was a freak occurrence. My neighbor said on an express bus for 5.5 hours--to get from Manhattan to Queens. I do not, as posted earlier get crew being late--since it happens when there is no snow too. But, sometimes you need to cut some slack.
Thursday was a freak occurrence. My neighbor said on an express bus for 5.5 hours--to get from Manhattan to Queens. I do not, as posted earlier get crew being late--since it happens when there is no snow too. But, sometimes you need to cut some slack.
#68
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He eventually requested to be off-loaded due to Shabbat, the crew where not too happy as they were finally being allowed to take-off. The captain came out to ask him why he so badly want to be off-loaded, he explained to him about shabbat, the pilot fully understood and turned back to the gate and got him off-loaded, while showing full understanding. Of course LH re-booked him free of charge on a Sunday flight.
If LH could do this for 1 single passenger, why couldn't ELAL do this for 180 passengers?
Never mind the lies by the captain and untrue blaming by ELAL
#69
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A couple of years ago my brother was on a LH flight from FRA-JFK on a Friday with a similar story of being delayed a few hours away from the gate.
He eventually requested to be off-loaded due to Shabbat, the crew where not too happy as they were finally being allowed to take-off. The captain came out to ask him why he so badly want to be off-loaded, he explained to him about shabbat, the pilot fully understood and turned back to the gate and got him off-loaded, while showing full understanding. Of course LH re-booked him free of charge on a Sunday flight.
If LH could do this for 1 single passenger, why couldn't ELAL do this for 180 passengers?
Never mind the lies by the captain and untrue blaming by ELAL
He eventually requested to be off-loaded due to Shabbat, the crew where not too happy as they were finally being allowed to take-off. The captain came out to ask him why he so badly want to be off-loaded, he explained to him about shabbat, the pilot fully understood and turned back to the gate and got him off-loaded, while showing full understanding. Of course LH re-booked him free of charge on a Sunday flight.
If LH could do this for 1 single passenger, why couldn't ELAL do this for 180 passengers?
Never mind the lies by the captain and untrue blaming by ELAL
#70
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I think the issue is that that captain inconvenienced all of his other pax. Happened to me on LX once -- delayed due to a blizzard, we finally are ready to go and a group of folks insisted on returning to gate and getting off, delaying the rest of us a couple more hours.
#71
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#72
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+1, also what if I will now misconnect and have to overnight at my own expense since the delay was weather, or my trip now became a trip in vain since by the time I get to my destination it will too late for what I was going there for
I wouldnt want to inconvince anyone least a full plane of passengers but yet Im not an idiot that I will still fly when there is no longer a reason for me to or by doing so incur an addtional expense.
I wouldnt want to inconvince anyone least a full plane of passengers but yet Im not an idiot that I will still fly when there is no longer a reason for me to or by doing so incur an addtional expense.
Last edited by craz; Nov 20, 2018 at 11:03 am
#73
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Going back to crew using public transportation to get to the airport. My local ( when in US) train station is a few away from JFK air train. We always have loads of individuals going to and from the airport on the train. ( you can tell by the luggage) In ALL the years I've been riding this train--(23) I have NEVER seen flight crew on it. Now, it could be a coincidence--or it could be that flight crew generally use private shuttles or cabs.
Thursday was a freak occurrence. My neighbor said on an express bus for 5.5 hours--to get from Manhattan to Queens. I do not, as posted earlier get crew being late--since it happens when there is no snow too. But, sometimes you need to cut some slack.
Thursday was a freak occurrence. My neighbor said on an express bus for 5.5 hours--to get from Manhattan to Queens. I do not, as posted earlier get crew being late--since it happens when there is no snow too. But, sometimes you need to cut some slack.
But flight crew away from base/home are generally taking crew shuttle buses to and from the airport when away. But it’s largely because of unionized workforce’s or a result of that in the industry.
#74
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#75
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But no way will I fly just so as not to delay everyone else, sorry that goes with flying everyone knows stuff always hits the fan and if its no longer viable for even 1 passenger to fly then if you have been sitting in the penalty box or on a taxiway etc its back to the gate, if its an Intl flight they must off load the bags. The main thing is to constantly reassess the situation and to bail out ASAP in order to cause as little further delay as possible.
But only a nut will continue to fly just to avoid delaying everyone else, Id never expect someone who has just crossed into a trip in vain to continue with the flight and simply fly back upon landing or pay $$$ out of pocket for a not needed hotel room @ XYZ.
the problem with LY is they decided to make the final decision w/o regard for what the passengers wanted to do. So if a person was flying to be a simcha over Shabbos in Israel and were flying back on Sun why should that person now have to be in ATH and waste their time. Dont decide what is best for me , let me decide that, just give me your best info so that I can decide what cause of action if any I which to do. that is the main problem, not the snow or traffic but that LY (along with probably most carriers) are only interested in what is best for the carrier and really dont care how it affects the passengers
Last edited by craz; Nov 20, 2018 at 1:45 pm