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Check-out, not check-in. Voucher is perhaps the receipt?
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Originally Posted by yosithezet
(Post 21454579)
Check-out, not check-in. Voucher is perhaps the receipt?
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Originally Posted by EL AL Rep.
(Post 21453187)
Hi
The reason is that Duty Free items are brought to the gate by the Duty Free personal, there it is given to the passengers for security clearance with accordance to the voucher they received during the check-out process. The 90 minutes is a predetermined time-frame that ought to be enough for the process to be completed and should not cause any unwanted delays to our flights. Hope this answer helps to clarify things. If you have additional questions, let me know. Liat. Was on a DL flight last week, and many passengers boarded before all the duty free items, the purser instead of preparing the flight for departure was busy instead running up and down the aisles looking for passengers who hadn't picked up their duty free. |
Bumping a very old thread but it used to be possible to issue a duty free voucher with Matmid points. Is this still possible - can't seem to find it on the website?
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Originally Posted by joshwex90
(Post 28774465)
Bumping a very old thread but it used to be possible to issue a duty free voucher with Matmid points. Is this still possible - can't seem to find it on the website?
It doesnt have to be you on the flight, it can be anyone, but they will need to pay the cash portion on the flight. |
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