FlyerTalk Forums

FlyerTalk Forums (https://www.flyertalk.com/forum/index.php)
-   EL AL | Matmid (https://www.flyertalk.com/forum/el-al-matmid-610/)
-   -   Using points to upgrade via site? (https://www.flyertalk.com/forum/el-al-matmid/1007379-using-points-upgrade-via-site.html)

hnussbacher Oct 19, 2009 2:15 am

Using points to upgrade via site?
 
Suppose I want to book an economy ticket via the site and then use my points to upgrade that ticket to business. How does one go about doing that? I do not want to buy the ticket with points (which I know how to do), I want to buy the economy ticket with money and upgrade with points.

LY777 Oct 19, 2009 3:06 am

I was asking myself the same question.

apirchik Oct 19, 2009 6:43 am

Once ticketed online, via travel agent or any other way, call Matmid and ask to upgrade by points. It is a standard procedure. What is the question?

hnussbacher Oct 19, 2009 6:52 am

They will charge $10 per call in the future and something like this should be allowed via the site.

LiorM Oct 19, 2009 8:06 am

Just call Elal and ask them to do the booking and give you the 20%
points that you had to get from doing the reservation via the website.
Maybe the new CEO will take a new comapny to build a new and
modern website.

I vote for Shkedi.

Lior

apirchik Oct 19, 2009 9:14 am


Originally Posted by hnussbacher (Post 12669773)
They will charge $10 per call in the future and something like this should be allowed via the site.

If this is about the $10 charge, why start a new thread? - there is an active one about it... :td:

The charge is for doing on the phone all the things you can do online. They will not charge you for things you cannot do online.

hnussbacher Oct 19, 2009 10:42 am


Originally Posted by apirchik (Post 12669725)
Once ticketed online, via travel agent or any other way, call Matmid and ask to upgrade by points. It is a standard procedure. What is the question?

According to the IT Development manager, in 2-3 months the site will have this capability (using points to upgrade when booking).

ebzed Oct 19, 2009 3:53 pm


Originally Posted by hnussbacher (Post 12670915)
According to the IT Development manager, in 2-3 months the site will have this capability (using points to upgrade when booking).

Until then you wont be charged for doing the process via the agent or the call center.
Guys, There is another thread, it was discussed already, I believe we all got the point.

apirchik Oct 20, 2009 3:04 am


Originally Posted by hnussbacher (Post 12669151)
Suppose I want to book an economy ticket via the site and then use my points to upgrade that ticket to business. How does one go about doing that? I do not want to buy the ticket with points (which I know how to do), I want to buy the economy ticket with money and upgrade with points.



Originally Posted by hnussbacher (Post 12670915)
According to the IT Development manager, in 2-3 months the site will have this capability (using points to upgrade when booking).

Seems like you already knew the answer to your original question ... :td: :td: :td:

ELAL Oct 20, 2009 6:02 am


Originally Posted by apirchik (Post 12675583)
Seems like you already knew the answer to your original question ... :td: :td: :td:


I assume his question was untill it's possible via the website


All times are GMT -6. The time now is 12:21 pm.


This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.