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-   -   I'm scared of Easyjet (https://www.flyertalk.com/forum/easyjet-easyjet-plus/485979-im-scared-easyjet.html)

UncleDude Oct 26, 2005 10:43 am

TVL4Free.

The US Banking system Debit Card system is completely different to the UK Debit Card System.

If you use a US VISA debit Card at any point other than a Swipe Machine, it ceases to be a Debit Card and Becomes a Credit Card with VISA applying Credit Card charges to The Retailer.

Their is no Interbank Debit system between any banks outside the USA, therefore all charges have to go via The Visa centre hence the higher charges.

Incidently I do not know of one US Airline Site that accepts foreign issued Debit Card, the only exception being American when you book through their UK site www.americanairlines.co.uk and this links to the UK Banking system.

chicka12 Oct 26, 2005 10:52 am

I haven't flown EJ, but I know a lot of people who have and they swear by it...primarily because of the low prices. I'm not suprised that service isn't top rate. Especially since it's so affordable. But I wouldn't worry too much. It sounds like the flights work out fine more often than not!

chuckd Nov 1, 2005 9:35 pm

Never had a problem with easyjet. Just show up early to get priority boarding. Cheap and clean.

SMF UA 1K Nov 1, 2005 10:27 pm

No problems with EasyJet here
 

Originally Posted by philipperv
They saved me from taking the Polish railways from Krakow to Berlin. A lifesaver if there ever was one!


I did this same SXF-KRK-SXF round trip in July, as well as an ORY-SXF-ORY r/t. Both round trips, for three people (a total of six round trips) was just under US$450. We booked way in advance and saved a bundle.

I must admit, I had reservations about flying them too, but we had no problems on the flights at all and they were all pleasant. It seemed like each of our aircraft were brand new Airbuses, which surprised my because I thought they only flew 737s.

We did have about a 90-minute delay on our SXF-ORY flight, and they were not very clear as to why we were delayed or exactly when we would be taking off (that switched several times), but I knew they were having thunderstorms in the Paris area, so I was kind of expecting this.

The only two things I didn't like was the 90-minute time window for checking in for your flight. You cannot check in prior to two hours for departure and check in closes 30 minutes prior, so there is only 90-minutes to check in. We got to the airport a bit early and had to wait just to check in for our flights.

The other was that we were flying KRK-SXF on one ticket and SXF-ORY on another ticket on the same day. It was not possible to check our bags all the way through. We had to pick up our bags in SXF, exit security, and go wait in line to check in again on our flight to ORY. It was a good thing we had a 3+ hour layover, which only got longer due to the delay.

Even with those two minor gripes, I would definitely fly EasyJet again. You can't beat the price, and I have no gripes with their service (although I have never dealt with their Customer Service department).

Now Ryan Air...that is an airline to be scared of! Flew them once, DUB-CWL, will not fly them again no matter how cheap they are!

ClipperClub Nov 1, 2005 10:32 pm

EasyJet is much better than RyanAir in my opinion.

Every airline has similar rules. Most passengers have learned to charm or argue their way through these rules. They don't bend. So what?

valve bouncer Nov 1, 2005 10:48 pm


Originally Posted by SMF UA 1K

Now Ryan Air...that is an airline to be scared of! Flew them once, DUB-CWL, will not fly them again no matter how cheap they are!

What was your problem with Ryan Air? There are plenty of stories out there of people being jacked off with their service, but actually scared? Both my flights with Ryan Air have been very satisfactory especially for the price.

Raffles Nov 2, 2005 2:32 am

There is nothing wrong with EasyJet or Ryanair - and this is from a man most likely to be found up-front on long haul.

Both have brand new fleets of planes (because brand new planes are far cheaper to maintain), so you get a cleaner nicer cabin than BA, LH etc. The new Ryanair planes have 12 exit-row seats with extra leg-room (because there are four exit doors in the middle of the plane) and you can normally get one because most pax are leisure travellers who don't know such things exist.

Food is not free but is normally better than the free stuff you get on other airlines - especially LH Economy.

My biggest problem with both of them is the lack of self-service check-in. EasyJet is trialling it but has not yet rolled it out, Ryanair is nowhere. Why?! They already have everyones card details so it is easy to verify ID, and it would cut costs even further. Ryanair at London Stansted always involves at least a 20 minute queue to check-in.

Aviatrix Nov 2, 2005 2:51 am


Originally Posted by valve bouncer
What was your problem with Ryan Air? There are plenty of stories out there of people being jacked off with their service, but actually scared? Both my flights with Ryan Air have been very satisfactory especially for the price.

I am scared of Ryanair too... after nearly running off the end of the runway at LBC when they tried to land on 1800m of wet tarmac with a tailwind just to cut a few minutes off our travel time and save a few minutes worth of fuel.

valve bouncer Nov 2, 2005 6:34 am


Originally Posted by Raffles
There is nothing wrong with EasyJet or Ryanair - and this is from a man most likely to be found up-front on long haul.

Both have brand new fleets of planes (because brand new planes are far cheaper to maintain), so you get a cleaner nicer cabin than BA, LH etc. The new Ryanair planes have 12 exit-row seats with extra leg-room (because there are four exit doors in the middle of the plane) and you can normally get one because most pax are leisure travellers who don't know such things exist.

Food is not free but is normally better than the free stuff you get on other airlines - especially LH Economy.

My biggest problem with both of them is the lack of self-service check-in. EasyJet is trialling it but has not yet rolled it out, Ryanair is nowhere. Why?! They already have everyones card details so it is easy to verify ID, and it would cut costs even further. Ryanair at London Stansted always involves at least a 20 minute queue to check-in.

I've never used Easyjet but certainly wouldn't ever hesitate to use them.
The self-check-in things is a great idea, I've used it with ANA here in Japan, very convenient. You'd have to think it would dave Ryan Air money and we all know how they like that. ;)
I guess I was lucky both times I used RyanAir at Stansted that I walked straight up to the check-in desk, no waiting at all.

valve bouncer Nov 2, 2005 6:36 am


Originally Posted by Aviatrix
I am scared of Ryanair too... after nearly running off the end of the runway at LBC when they tried to land on 1800m of wet tarmac with a tailwind just to cut a few minutes off our travel time and save a few minutes worth of fuel.

What's the matter with ya? Ya here, aren't ya? ;) :D Sounds a bit dodgy though, glad my flights were on nice sunny days. ^

EmailKid Nov 2, 2005 7:24 am


Originally Posted by Raffles
..... planes have 12 exit-row seats with extra leg-room (because there are four exit doors in the middle of the plane) and you can normally get one because most pax are leisure travellers who don't know such things exist.

:D :D :D :D :D

EmailKid

alex0683de Nov 2, 2005 8:02 am


Originally Posted by kiwilliam
I've been watching the Airline this TV program for a while now, after seen all the bad customer service, decline for late check in, flight delay and high fee charge. Now I am really scared to fly easyjet now as I have booked my flight with them fly from Berlin to Rome. So I'm thinking to book a flight with a REAL Airline, any ideas?

Cheers

William

If Easyjet strikes you as too dodgy, check out Air Berlin (www.airberlin.com ) for your route. They're also officially an LCC, but definitely a cut above the rest in that they seem interested in repeat business (i.e. not scaring/annoying people off their planes). Good marks for safety, efficiency, friendlyness (for an LCC).

gosha83 Nov 2, 2005 1:52 pm

I flew with both EasyJet, Ryan Air and GermanWings. Of the three, German Wings was by far the most superior LCC. Easy Jet from Athens to London (Gatwick) was great, too. If you can get emergency row seats, it's even better. Ryan Air from Paris to Barcelona was not that great, as the plane seemed very dirty and there were a lot of annoying Samsung ads in the plane, a la metro/tube kind of ads. The flight on Ryan Air from Barcelona to Rome was good, though, so it probably depends on the route.

In either case, I'd much rather fly LCCs in Europe than pay a lot more to fly marginally "better" (if that's an appropriate term) legacy carriers like BA or Lufthansa.

IrishRed Nov 2, 2005 3:22 pm


Originally Posted by Raffles
The new Ryanair planes have 12 exit-row seats with extra leg-room (because there are four exit doors in the middle of the plane) and you can normally get one because most pax are leisure travellers who don't know such things exist.

Yes, I've been surprised by EasyJet in this regard...I flew from AMS-BFS-AMS with friends, one who is 6'4", and we got assigned to boarding group B or C. He was dreading this, assuming he'd end up in a middle seat with no leg room. But sure enough, when we walked on we were able to get the entrance row which has the most legroom on the plane. Why 40+ people would pass these seats by amazes me! Then the same thing happened on our return flight (although we were group A that time).

To stay on topic, I've flown "Sleazy Jet" about 6 times, and all the flights have been just fine...never late and never a hassle.

Carolinian Nov 3, 2005 7:58 pm

My Easy Jet flights have been fine. I will be flying them again in a few weeks.

I do NOT like their extra charge for the privelege of using a credit card. How do they get away with this? I thought the credit card companies put terms in their contracts that prohibited merchants from imposing such charges.


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