ukdoctor

I have taken 4 flights on easyjet over the last week and all of them were FLEXI fares.Easyjet clearly states that Flexi fares can use a Ł10 on board bistro spend ( was Ł7.50 before )

On each of these flights the crew did not know about this and asked me to show the bistro voucher !!
Easyjet clearly says that all you need to show is the boarding pass

This is not the first time it's happened to me So these days I carry a printout of the terms and conditions from their own website

Usually this leads to a lot of to and fro discussions with the senior cabin crew member before I get anything and on busy flights can hold up service

Wish they could make it simpler and train the crew on this .Maybe also add a note on the boarding pass to reflect it . They already add bags / speedy boarding eligibility etc on the boarding pass anyway

Has anyone else found this a problem

PS: seems like many people who have flexi tickets are blissfully unaware of this Ł10 onboard spend. I've been asked at least twice by other pax on how these work .

Concerto

Ah well, I am glad I didn't book any more Flexi tickets after the one that I did book (AMS-LGW-AMS), which was very good but dated from before they included some free catering in the ticket price.
My big question is, when booking normal tickets (Standard) it was possible to order vouchers for the inflight catering that amounted to a 20% reduction in the cost of the voucher (i.e. a Ł5 voucher cost Ł4). I can't find that possibility anymore. Has it been discontinued?

ukdoctor

Don't know about this but easyjet has quietly lowered the F&B allowance on flexi tickets to Ł7.95

Was Ł7.50 and was then increased to Ł10 and now is Ł7.95

Concerto

That won't buy you much, on the BoB menu or elsewhere. Not much of an incentive as a perk on a Flexi ticket, although the easyJet service concept from the beginning was based on it being paid for separately on board. I think they were the first to introduce that model in the UK and Europe. Personally I think it is fine for point to point flights, but I do not like it on network carriers feeding longhaul flights at their hubs. Who steps off a longhaul SWISS flight at Zurich and is happy to pay stupid prices for the catering on their connecting flight within Europe?

ukdoctor

Yes... agree that it doesn't buy you much..But the sneaky bit is that there is no mention of this in the boarding pass
So many people who buy a flexi ticket dont know that they are supposed to get this.

Even many of rhe crew members don't know about this..On many sectors they have to go and speak to the senior cabin crew and then come.back

These days I always have a screenshot from the easyjet website which has this information so that I can show this to the crew..

Concerto

Yes another reason why easyJet gets almost no money from me. I was never a fan of them, to be clear, and their cloying orange theme always reminded me of refuse (trash) collection.

Concerto

I was offered a Ł10 easyJet Bistro voucher for Ł8, so I bought it. Flight route is EDI-GVA, so I will almost certainly buy something onboard. Thing is, I didn't receive a separate voucher to print. How do these things work then? Is there a note beside your name on the inflight manual?