EasyJet Flight Club
#1
Original Poster
Join Date: Nov 2017
Location: Scotland
Programs: BA Executive Club - Blue, EasyJet+
Posts: 37
EasyJet Flight Club
Curious to find out if anyone has any experiences with EZY's Flight Club? I've just been given membership (given my frequent travel pattern so far this year) and wondered what the benefits actually are? Other than a dedicated number to call for flight changes along with free name changes and no flight change fees, I can't see any other real benefits. I'm also an EJ+ member so get quite a few benefits from that too, but would like to take advantage of what is available to me whilst I can as no idea how often I will be travelling in the future
#2
Join Date: Jan 2010
Posts: 9,278
#3
Join Date: Nov 2013
Posts: 32
As a frequent flyer you don't have to pay the change fees - which can add up if you need frequent changes. I nay old job I used it maybe once a year - but changed job 10 weeks ago and have changed 7 flights to date for a grand total of 12 - would have cost be close to 250 otherwise. Have also noticed they often waive small fare changes.
I had a situation last year where all flights in belfast got cancelled on the spot with Hurricane Ophelia. Suddenly 500 people in rebooking queue - Flightclub line sorted it in 2 minutes.
Also - last night a fellow passenger was telling us he had to change and go home a day early due to a hospitalised family member. The FlightClub agent spoke to supervisor and waived 168 flight difference. So there seems to be some flexibility for frequent flies.
I was skeptical at first when my travel plans never changed - now think it is invaluable when travelling weekly and plans often changing.
I had a situation last year where all flights in belfast got cancelled on the spot with Hurricane Ophelia. Suddenly 500 people in rebooking queue - Flightclub line sorted it in 2 minutes.
Also - last night a fellow passenger was telling us he had to change and go home a day early due to a hospitalised family member. The FlightClub agent spoke to supervisor and waived 168 flight difference. So there seems to be some flexibility for frequent flies.
I was skeptical at first when my travel plans never changed - now think it is invaluable when travelling weekly and plans often changing.
#4
Original Poster
Join Date: Nov 2017
Location: Scotland
Programs: BA Executive Club - Blue, EasyJet+
Posts: 37
My flight changes would be few and far between. It just so happens that a day or so after I got the email, my work plans changed for a trip later in the year (which has already been booked) and I got my chance to try out the helpline. Friendly staff, but the one thing I couldn't get my head around was the fact they couldn't give me the price to change a flight until I committed to a particular flight? It meant I have left it for now as I need to sort out Car Hire and Europcar (booked via EasyJet) aren't being particularly helpful due to the website not letting me search for car hire at stansted airport for the dates I need.
I always did regret changing from Enterprise at Stansted Airport - they were always helpful and when I wasn't happy with the car they offered, they would head up to their lot and pick me out a nice Ford Focus (usually an ST-Line too!)
I always did regret changing from Enterprise at Stansted Airport - they were always helpful and when I wasn't happy with the car they offered, they would head up to their lot and pick me out a nice Ford Focus (usually an ST-Line too!)
#6
Join Date: Nov 2013
Posts: 32
My flight changes would be few and far between. It just so happens that a day or so after I got the email, my work plans changed for a trip later in the year (which has already been booked) and I got my chance to try out the helpline. Friendly staff, but the one thing I couldn't get my head around was the fact they couldn't give me the price to change a flight until I committed to a particular flight? It meant I have left it for now as I need to sort out Car Hire and Europcar (booked via EasyJet) aren't being particularly helpful due to the website not letting me search for car hire at stansted airport for the dates I need.
I always did regret changing from Enterprise at Stansted Airport - they were always helpful and when I wasn't happy with the car they offered, they would head up to their lot and pick me out a nice Ford Focus (usually an ST-Line too!)
I always did regret changing from Enterprise at Stansted Airport - they were always helpful and when I wasn't happy with the car they offered, they would head up to their lot and pick me out a nice Ford Focus (usually an ST-Line too!)
#7
Join Date: Mar 2018
Programs: flying Blue
Posts: 1
I used EasyJet flight club today because they cancelled (for the second time in the month) my flight - the service is good - the call agent is very professional they change my flight without any assurance this one will not be cancelled - so I like to be able to call and get someone, and help to find a solution then queuing at airport
#8
Original Poster
Join Date: Nov 2017
Location: Scotland
Programs: BA Executive Club - Blue, EasyJet+
Posts: 37
Just used Flight Club for the first time and all I can say is wow! An agent who was willing to help me change flights for an upcoming work trip where I needed to be home a day earlier than originally planned. No issues over finding space and with relative ease I was moved to the flight of my choice. The fact that there was a significant reduction in fare difference between doing it online (excluding the fee of course) and what I ended up paying made me even happier. I will absolutely keep that in mind for the future as other airlines would have charged through the nose for a small change like that
#9
Ambassador: Emirates Airlines
Join Date: Sep 2004
Location: Manchester, UK
Posts: 18,554
I used EasyJet flight club today because they cancelled (for the second time in the month) my flight - the service is good - the call agent is very professional they change my flight without any assurance this one will not be cancelled - so I like to be able to call and get someone, and help to find a solution then queuing at airport