my easyjet booking problem
 

last night I booked two return flights on easyjet using emirates miles. I paid extra miles for one checked bag. this was confirmed in an email from emirates.

however, the email from easyjet showed no checked bag had been paid for.
when I rang easyjet they confirmed that I had not paid for a checked bag.

I rang emirates who confirmed that 6250 miles had been taken for a checked bag and I should/must resolve this with easyjet.

after an hour on the phone (after 25 minutes my first call to emirates was disconnected and I had to ring them again and start the saga again) I am shell shocked.

has anyone else on this board faced this type of problem and if so how was it resolved? I suppose the simple answer is to pay easyjet £28 for a checked bag and write it off to experience.

Resolution day
 

I eventually emailed emirates and outlined how miles had been taken for a checked bag on easyjet but that this did not appear on my easyjet booking. Last week I received an email from emirates saying they had asked easyjet to give me one checked bag and today easyjet confirmed that this had been done.

It took time but eventually I got what I paid for (and nothing more).

I've booked before on easy jet using some expiring miles and it was quite smooth. I've never tried with luggage though.