FlyerTalk Forums

FlyerTalk Forums (https://www.flyertalk.com/forum/index.php)
-   easyJet | easyJet Plus (https://www.flyertalk.com/forum/easyjet-easyjet-plus-775/)
-   -   Easyjet sued for refusing disabled (https://www.flyertalk.com/forum/easyjet-easyjet-plus/1095771-easyjet-sued-refusing-disabled.html)

sobore Jun 15, 2010 5:28 am

Easyjet sued for refusing disabled
 
http://connexionfrance.com/easyjet-d...w-article.html

FRANCE'S anti-discrimination body, the Halde, has begun legal action against Easyjet for refusing a disabled passenger who was travelling alone.
Marie-Patricia Hoarau, from Fréjus in the Var, who has been paraplegic since a cycling accident 19 years ago, was made to get off an Easyjet flight from Paris to Nice in March and told she could not travel alone.
Another traveller offered to accompany her but crew reportedly refused because the two passengers had not boarded at the same time.

FN-GM Jun 15, 2010 6:45 am

Easyjet are out of order. Why should someone accompany her?

alanR Jun 15, 2010 1:34 pm

Reckon she doesn't have a case - EU law covers this sort of thing and the basic is that if someone can't do things like board themselves, get off the plane by themselves (including in an emergency) then they have to travel with a companion.

Checked a number of airline websites and whilst the wording isn't the same, the intent is. And it doesn't apply to just Europe

BA, Easyjet, United

Dubai Stu Jun 16, 2010 5:34 am

You didn't answer the last point which was that Easy Jet refused to allow her to be accompanied by a stranger even though the stranger had agreed to voluntarily undertake the responsibility and the disabled passenger was fine with it.

I couldn't find the text of the law online, but here is a link to the appropriate commission's website for anyone who wants to research the matter further:

http://ec.europa.eu/social/main.jsp?catId=429

alanR Jun 16, 2010 6:25 am

Haven't the foggiest but I would suspect that it's to do with the unplanned nature of the assistance.

DeafFlyer Jun 17, 2010 4:47 am


Originally Posted by alanR (Post 14137627)
Reckon she doesn't have a case - EU law covers this sort of thing and the basic is that if someone can't do things like board themselves, get off the plane by themselves (including in an emergency) then they have to travel with a companion.

Then there's a problem with EU law.

alanR Jun 17, 2010 6:14 am


Originally Posted by DeafFlyer (Post 14147658)
Then there's a problem with EU law.

And from the looks of things non-EU law - I did post the regs for United which read very similar to those of EU based airlines.

B747-437B Jun 20, 2010 3:30 am


Originally Posted by Dubai Stu (Post 14141341)
I couldn't find the text of the law online

http://eur-lex.europa.eu/LexUriServ/...001:01:EN:HTML


All times are GMT -6. The time now is 9:21 am.


This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.