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-   -   easyJet (https://www.flyertalk.com/forum/easyjet-easyjet-plus/1079499-easyjet.html)

txrandom Apr 28, 2010 8:17 pm

easyJet
 
Has anyone had trouble using easyJets online booking system? I keep getting some sort of Java error, which their backend is run on, whenever I try to book a ticket. I never got any emails nor does my account work...but I see three different temporary authorizations on my credit card. Is this going to be a pain to straighten out?

jrsinpdx Apr 29, 2010 3:22 pm

I bought some tickets on Easyjet a couple of weeks ago and had no problems. Email arrived & CC was charged exactly as I expected.

milesunited Apr 29, 2010 3:43 pm

Booked a one-way for two people yesterday without an glitches.

txrandom Apr 29, 2010 7:56 pm

Nevermind, sent them an email and they responded within 24 hours. Said there were two bookings, but they would let me cancel one. They warned me that I should double check in the future to see if a booking went through...why don't they just make their site work?

GregWTravels Apr 30, 2010 2:28 am

I don't have problems with easyJet, but do have a similar problem with raileurope.co.uk. I'll get right to the part where they bring up the Verified by Visa screen, and then it never loads. I end up having to call the call centre. This has happened to me a couple times now. Luckily, they haven't charged me the call centre fee to complete the internet booking due to the issues with the site.


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