$55 + taxes/fees a reasonable drop fee for changing itin?

 
Old Feb 13, 14, 10:49 pm
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$55 + taxes/fees a reasonable drop fee for changing itin?

I'm in Kona now and have a 14 day, KOA/KOA, rental with Dollar. Yesterday I decided to fly home from Hilo (better connections). I called Dollar CS twice and both reps told me there would be a $55 + taxes/fees drop charge. The total will be $69.xx. They said I could pay in Hilo when I dropped off the car. My contract doesn't mention a fee but just that there will be fee for changing drop location. Has anyone done this? Makes me a little nervous with nothing in writing.

Does the fee seem reasonable? I'm going to pay it but the amount seemed a little high. I've rented a lot of cars but this is my first experience with changing drop off locations.
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Old Feb 13, 14, 11:04 pm
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Originally Posted by philemer View Post
I'm in Kona now and have a 14 day, KOA/KOA, rental with Dollar. Yesterday I decided to fly home from Hilo (better connections). I called Dollar CS twice and both reps told me there would be a $55 + taxes/fees drop charge. The total will be $69.xx. They said I could pay in Hilo when I dropped off the car. My contract doesn't mention a fee but just that there will be fee for changing drop location. Has anyone done this? Makes me a little nervous with nothing in writing.

Does the fee seem reasonable? I'm going to pay it but the amount seemed a little high. I've rented a lot of cars but this is my first experience with changing drop off locations.
Seems normal and an appropriate fee to me. With Dollar, I've seen fees anywhere from $50 for an intra-city drop to $150-200 for an 8-hour drive away to $500 for crossing half the country, so $55 for a few hours' drive definitely seems reasonable to me.

As for the price changing from the $55 quote you received: I don't see any reason to be concerned--if two different reps told you that is the price, then I don't think you'll encounter any surprises (note their names and the times you called, just in case there is any issue).
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Old Feb 13, 14, 11:14 pm
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Thanks, jackal.
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Old Mar 2, 14, 6:56 pm
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Followup. I did drop the car off at ITO instead of KOA and I was charged $55 + taxes and fees for a total of $63. And then the damn flt was late so I ended up getting home late anyway. Geesh.
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